Vodafone FY23−24 Highlights: foundation stones in place, growth ‘in our hands’

Joe Purnell2024-05-22T13:03:00

Source: Vodafone

After taking a sledgehammer to the Group’s European footprint; initiating a shared services, Germany, and CX overhaul; and working to establish an ROCE-mindset, CEO Margherita Della Valle says the year represents a good start to her mandate. More to be done, of course, and much of this FY was spent laying foundation stones, but slimmed-down Vodafone intends to leverage agility to scale in fewer, ‘better’ markets, underpinned by a revamped commercial model…

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Organisations: Vodafone, Vantage Towers, Safaricom, Vodacom.
Geographic: UK, Africa, Germany, Europe, Ethiopia.
People: Margherita Della Valle, Luka Mucic.
Themes: Financial performance, M&A, operational efficiencies, customer satisfaction, growth markets.
Events: Vodafone’s FY23−24 results and earnings call for the year to 31 March 2024.

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