All Transformation (change) articles – Page 3
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Consumer (B2C)OpenAI: Altman to assign ‘best people’ to T-Mobile churn challenge
OpenAI CEO bullish on commercial potential of AI tie-up with T-Mobile, based on letting its platform explore operator’s “massive pools of data” for better and more rapid support decisioning.
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EventwatchDT’s Höttges swings for extra AI gains
CEO bigs up Group’s AI efforts, while railing against excessive bureaucracy in this field.
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Network & InfrastructureTDC NET, Blue Planet trailblaze hybrid network inventory management
North American trend hits Europe with hybrid fibre-5G twist, as Macquarie-backed Danish incumbent NetCo advances IT/OSS and network modernisation, and Ciena’s Blue Planet network automation cloud arm builds momentum. Register to read more…
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Financial & Performance‘Tough decisions’ ahead for Australia’s TPG amid cost-cutting
CEO Iñaki Berroeta announced jobs are going as latest part of multi-year cost-cutting programme.
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Strategy & ChangeVodafone Business hiring spree set to rev service growth in Germany
Vodafone’s B2B push gets underway in Germany with 120 new jobs to drive growth in cloud, connectivity, cybersecurity, and IoT.
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M&AAustralia’s TPG puts fibre back on the table in new Vocus talks
Macquarie-backed fibre operator Vocus in early talks with TPG Telecom as fibre assets put back on the table…
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Financial & PerformanceBT Q1 FY25 Highlights: Kirkby claims solid start despite performance wobbles
CEO Allison Kirkby assures of a ‘solid’ start to the FY, but trouble at Business and Consumer suggest challenge ahead.
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OperationsGenAI at BT: data hygiene critical to moving from ideas to implementation
Chief Data & AI Officer Deepika Adusumilli highlights data quality and cultural change as the two primary challenges to AI adoption at scale, with AWS’s Q and the ongoing Google Cloud migration supporting the effort.
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OperationsVodafone says multi-cloud strategy paying off
Vodafone seeks to keep “commercial tension” between the three biggest hyperscalers in multi-cloud approach, as Microsoft partnership adds more balance to the mix.
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Network & InfrastructureVodafone extends NETSCOUT deal to evolve ‘hybrid’ network
Vodafone hands NETSCOUT another contract for network visibility and monitoring tech, covering European hybrid network environment, including 5G SA deployments.
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Network & InfrastructureBT’s autonomous journey starts with decommissioning legacy products
DTW24 – Ignite: The industry’s dream of autonomous networks is some way off, but for BT’s R&D chief Gabriela Styf Sjöman, the first steps are to cut legacy products and adopt cloud-native principles.
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Strategy & ChangeAllera, Mehta team up to bridge BT’s digital divide, drive ‘platform-thinking’
DTW24 – Ignite: Chief Digital & Innovation Officer Harmeen Mehta joined on-stage by Consumer CEO Marc Allera to hype transformation advances as Digital overhaul impacts EE platform-building.
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Strategy & ChangeVodafone clarifies climate ambitions, pushes net zero back five years
With the publication of its first Climate Transmission Plan, Vodafone delivers more concrete information on the Group’s decarbonisation plans and expectations, but downgrades an ambition to reach Scope 1&2 net zero.
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Financial & PerformanceBT FY23−24 Highlights: Kirkby unveils sharper BT; investors finally cheer
CEO Allison Kirkby lays out her vision for change, tightening the focus of her predecessor to pitch a simpler, nimbler BT Group with a ROCE mindset differentiated by CX. Network superiority remains central as impetus shifts from build to monetisation, without easing up on the former. With B2B a stubborn drag, the one major diversion from Plan Jansen: now UK-first, Global offloaded…
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Financial & PerformanceBT FY23−24 In-depth: focus shifts from build to connections, monetisation
CEO Allison Kirkby tees up mindset shift from fibre build to networks monetisation, driving connections to grow ARPU, leveraging the sweat and spend of previous FYs. For FY23−24, consistently solid performance at Consumer and Openreach makes up for perennially painful Business…
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Financial & PerformanceBT FY23−24 Spend: capex goes post-peak; further opex savings inbound
Openreach spend declines despite record build, and more to come on both fronts in the next FY. Management tees up another £3bn cost transformation initiative, having exceeded early expectations with the last…
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Financial & PerformanceBT FY23−24 Guidance: consistency with predictable growth by decade-end
As Openreach moves beyond the money pit nadir, BT management forecasts consistent growth by the 2030s. Vague and unqualified expectation for positive momentum comes as Group leverages recent spend for good…
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Financial & PerformanceVodafone FY23−24 Highlights: foundation stones in place, growth ‘in our hands’
After taking a sledgehammer to the Group’s European footprint; initiating a shared services, Germany, and CX overhaul; and working to establish an ROCE-mindset, CEO Margherita Della Valle says the year represents a good start to her mandate. More to be done, of course, and much of this FY was spent laying foundation stones, but slimmed-down Vodafone intends to leverage agility to scale in fewer, ‘better’ markets, underpinned by a revamped commercial model…
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Financial & PerformanceVodafone FY23−24 In-depth: re-shaped Group smaller but ‘stronger’
Changing footprint makes for some massive cuts to revenue, but what is left of the Group manages growth on organic terms.
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Financial & PerformanceVodafone FY23−24 Spend: UK drops to bronze as Africa becomes runner-up
An inflated Africa group, now including Vodafone Egypt, tips the capex allocation balance as Germany retains the lion’s share and Turkey takes the place of Italy and Spain.