All Rich Communications Services (RCS) articles
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Products & ServicesTelefónica plugs AI into new enterprise messaging service
Telefónica’s enterprise unit launches RCS-based messaging service, giving businesses AI tools to automate and personalise communications with customers…
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Analyst BriefingsBTwatch Analyst Briefing: CEO issues warning ahead of Budget, regulatory review
Latest from BT as CEO Allison Kirkby raises concern at the tax burden and regulatory red-tape faced by UK infra owners; Openreach crosses 20 million prems milestone; Netomnia boss eyes scaled BT challenge; more from around the Group…
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InterviewSinch on APIs (and RCS): remapping the complex CSP-CPaaS dynamic?
Sinch CMO Jonathan Bean tells TelcoTitans how CSPs and CPaaS players can work together to develop network API and RCS ecosystems to grow their already lucrative mutual revenue pie — including opening up the critical ‘communications developer’ community.
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Partnerships & AlliancesOperators join peers in RCS marketing drive
EE, VM O2, and Vodafone prepare to launch inter‑operator Rich Communications Service. Trio aim to lure marketers with 17 million customer base.
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Products & ServicesVodafone gets down to business with RCS
Group partners with Out There Media following two RCS-supported brand campaigns in South Africa. Vodafone’s Liz McCord: RCS Business Messaging is “the game-changer the industry has been waiting for”.
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PremiumT-Mobile US teams with rivals to galvanise RCS
Joint venture formed on cross-network messaging; app coming in 2020. Breakaway from Google mooted.
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Products & ServicesVivo launches RCS on Google’s platform
The latest attempt to breathe life into RCS will see Telefónica offer brands an opportunity to interact with customers more directly. Google’s backing for the technology is helping to bring traction to the Latin America region.