Operations & Transformation – Page 2
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Financial & PerformanceBT Q3 Spend: savings on track thanks to job cuts, network upgrades
Q3 FY24–25: Efficiencies delivered through headcount cull and fibre migrations, with BT on track to hit financial savings targets…
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Financial & PerformanceBT Q3 In-depth: talk is good, but seeing will be believing
Q3 FY24–25: CEO Allison Kirkby remains optimistic about FY despite shaky Q3, but goalpost-moving last quarter left expectations low. The headlines are much the same: Consumer’s woe; Business’s rebirth; Openreach’s fibre charge. While the latter is still BT’s source of good news, there are awkward questions over each of the Group’s CFUs…
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Financial & PerformanceBT Q3 Highlights: is the tanker beginning to turn?
Q3 FY24–25: 12-months in and CEO Allison Kirkby continues to impose herself on the Group with yet more executive changes, but the needle on KPIs has scarcely twitched. Management remains optimistic about prospects at Consumer and Openreach, but latest Business reboot smacks of overseas defeat, as Q3 trading update builds on now-familiar ‘wait and see’ mantra…
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Strategy & ChangeBT seeking SMB gains with EY insight, Pega platforms
Under the hood: how BT worked with EY and Pega to achieve a 360-degree customer view, implementing AI-powered propensity models, data-driven decisioning and hyper-personalisation to step up SMB engagement.
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PeopleDT reshuffle: Höttges retained while Gopalan heads state-side
Deutsche Telekom’s Board shores up strategic ambitions by securing the signature of CEO Tim Höttges on a two-year contract extension, and parachuting key lieutenant Srini Gopalan into its increasingly dominant T-Mobile US business to oversee digital reshaping and customer groups.
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Strategy & ChangeDeep dive: The politics behind Telefónica’s boardroom putsch
In bombshell move, Chairman and CEO José María Álvarez-Pallete forced out, following apparent boardroom coup by Spanish state. TelcoTitans considers the political backdrop, internal and national, as Indra’s Marc Murtra installed at helm…
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Strategy & ChangeMásOrange said to plan new B2B unit as part of growth ventures overhaul
Spanish operator is said to be eyeing further diversification as part of a wider strategy to drive growth and reduce debt.
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Strategy & ChangeBT shuts healthtech incubator as digital unit Etc. changes shape
‘Startup from within’ Etc. refocuses on a handful of more promising verticals, leaving healthtech out of future plans and prompting a change of tack for EV R&D. Comes amid wider innovation and incubation change at BT Group…
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OperationsBT electrifies fleet, charges on with EV infra transition
The BT/Openreach fleet inches towards zero emissions with a 3,500-vehicle order from Ford, Stellantis, Toyota, and Renault, backed by gov grants. Challenges remain, but Etc.’s charging pilot rolls on with a new focus…
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Network & InfrastructureOpenreach chases ‘one network’ architecture with Nokia Altiplano deployment
Access provider confirms Altiplano onboarding, adding further Nokia presence to FTTP infra.
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Strategy & Change2024 vendor review: Telcos start feeling benefits of TechCo pivot
2024 may be the year telcos truly started to become TechCos, with GenAI, open RAN and cloud-native platforms reshaping CX, NetOpps and the industry landscape. Dive into how operators are overcoming transformation challenges, collaborating with vendors, and unlocking new revenue opportunities in this game-changing year. Available to all registered users…
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M&ABT advances asset-light strategy with Irish data centre sale
Equinix agrees to acquire BT Ireland’s data centre business following rumours of a wider Irish divestment; Group CEO Allison Kirkby ramps up her ‘get lean’ agenda beyond UK connectivity…
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Network & InfrastructureTelefónica Peru kicks off major mobile network upgrade
Struggling operator gears up for 5,000-tower upgrade programme, seeking to drive new efficiencies, improve customer experience, and get infrastructure ready for future 5G…
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Network & InfrastructureO2 Germany begins IT infra migration after inking ‘long-term’ Tele Columbus deal
Tele Columbus data centre operator PŸUR Business wins O2 custom as Telefonica OB seeks to establish a unified colocation area in Leipzig.
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OperationsVivo strikes deal in Brazil’s fixed-line regulatory reform
Telefónica|Vivo has signed an agreement to move from a concession model for fixed telephony services to the new authorisation regime. Read more…
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OperationsMagyar Telekom boosts DT’s European IT stack meld
Operator highlights completion of CRM switch as part of ongoing regional platform consolidation effort at parent Deutsche Telekom.
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OperationsVirgin Media O2 cuts ribbon on new Paddington HQ
Operator opens doors on new Paddington facility, after renovation to support transfers from previous Hammersmith and Slough offices. Move follows other office changes in recent months, as VM O2’s leases approach their expiration dates…
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PeopleBT Peoplewatch: Group appoints two execs to manage Big Tech alliances
20+ senior and strategic moves in and around BT, including new faces to lead the Group’s Big Tech and hyperscaler alliances at Group level and in Business. Plus, all change for Consumer/EE exec team and transformation appointments at Consumer and Business. Plenty more…
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Strategy & ChangeVodafone to close German IoT biz grandcentrix — report
German OpCo reportedly giving up on the IoT business it acquired five years ago, in apparent cost-cutting effort.
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M&AVodafone–Three merger ‘releases the handbrake’ on UK telecoms, but at what cost?
Vodafone CEO Margherita Della Valle hails creation of a ‘new force’ as CMA grants regulatory go-ahead for Vodafone–Three merger, but questions remain about the impact on MVNOs, rivals, consumers, and the combined entity’s networks…