Latest BTwatch Insight
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Public Affairs
BT takes VM O2 to court over MVNO migration
BT alleges Virgin Mobile customer migration breached MVNO contract terms.
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Public Affairs
BT facing more strikes as CWU impasse continues
No resolution in sight as union confirms additional strike dates for late-August.
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Partnerships & Alliances
BT ‘evolves’ Rackspace multi-cloud partnership
Tie-up becomes multi-sided with Rackspace customers now being offered BT Global networking and security services.
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People
BT’s General Counsel up for Bank of England post
Sabine Chalmers reportedly put forward for Court job in evolving boardroom.
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Enterprise (B2B)
BT ‘committed’ to NI after Chamber of Commerce deal
NI Chamber of Commerce and Industry renews BT Enterprise Communications Partner status.
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Public Affairs
PwC fined for BT Italia fraud case
Auditor handed £1.75m fine for lack of “professional scepticism” relating to BT’s Italian operations.
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People
Latest BT people moves: Enterprise builds on Health and Defence strengths
Enterprise efforts to return to growth mean investment in Health and Defence verticals and changes to Corporate & Public Sector leadership.
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Network & Infrastructure
BT taps Mobile Viewpoint for 5G Commonwealth broadcasts
BBC’s Commonwealth Games coverage supported by 5G and tech from BT partners.
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Operations
“Nobody wins” as BT strike commences
BT and Openreach staff down tools on Friday and Monday.
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Financial & Performance
BT rocked by Virgin Media loss as MVNO revenue slumps
BT Wholesale’s mobile revenue drops 75% year-on-year after Virgin Media completes Vodafone migration.
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Strategy & Change
Elsewhere in Openreach: rival CityFibre making headway
Openreach renews ADVA relationship; rebrand initiated; altnet rollouts pick up pace.
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Strategy & Change
Jansen confident as VM O2 steps up fibre challenge
BT Group CEO is upbeat, but not complacent, about FTTP.
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Financial & Performance
BT Q1 FY22–23: ‘Green shoots’ emerging from B2B rubble but investors take fright
Positive headline numbers do little to mask atrophy at Enterprise and Global. City investors badly spooked before and after, despite arguably positive tone and maintained forward guidance.
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Strategy & Change
Elsewhere in BT Enterprise: Media & Broadcast gets DPP accreditation
BT Media & Broadcast gains new cybersecurity certification.
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Strategy & Change
New BT Federal CEO outlines revamped strategy
Barthlow aims to grow security portfolio for Global’s US market.
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Strategy & Change
Elsewhere in BT Global: Spanish headcount boosted by 25%
Headcount in Spain to increase by a quarter over two years; PwC fined for lack of “professional scepticism” over BT Italia accountancy discrepancies.
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Strategy & Change
BT chair calls for EE brand strength amid macro crises
Adam Crozier pitches EE transformation as most significant “for a long time”.
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Strategy & Change
Elsewhere in BT Consumer: EE continues to top customer experience
EE beats rivals in network ratings; launches promotional campaigns around Euro 2022.
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Innovation (R&D)
BT’s Etc. to incubate, accelerate as “startup from within”
Speaking to TelcoTitans, Head of Product Zoe Dyer talks up the work of new incubation unit Etc.
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Financial & Performance
BT Q1 FY22–23 headlines: foundations to build on
Revenue growth puts Group in good stead for coming quarters, with macro pressures an inevitable caveat.