Telefónicawatch

Virgin Media O2 trials telco cloud voice-enhancement with Mavenir

2026-06-15T06:00:00

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Source: Magnific / freepik

Mobile core network software seeks to improve call clarity for users with hearing loss as well as enhancing customer experience. Move sits within £1.4bn Mobile Transformation Plan and backdrop of other operators also turning to 5G standalone and AI to restore voice as a value add…

This article includes:

  • Themes: Artificial intelligence (AI); Call clarity; Cloud-native software; Customer experience (CX); Direct-to-device satellite; Hearing loss; Mobile network upgrades; Natural language processing (NLP); Proof-of-concept (PoC); Radio access network (RAN); Voice services.
  • People: Jorge Ribeiro.
  • Geographic: Saudi Arabia; Spain; United Kingdom (UK); United States (US).
  • Organisations: BT Group; Deutsche Telekom (DT); EE; ElevenLabs; First Orion; Hiya; Mavenir; Opensignal; Starlink; stc Group; T-Mobile US; Telefónica; Virgin Media O2 (VM O2); Vodafone; VodafoneThree; Zinkworks.

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