BT Peoplewatch: stores, service ops, and security reshuffles
April 2026 edition: another veteran networks research Fellow leaves BT; Openreach fills out CX and regional Service Operations teams; bricks-and-mortar stores get a new director; Ian Cheshire lined up for Ofcom chairmanship…
BT Peoplewatch is available to TelcoTitans Professional and BTwatch subscribers. Sign in, subscribe now, or contact us for more details. Work for BT? Register for free now for immediate access. This edition includes:
- Themes: Estate transformation; Executive appointments; Fibre deployment; Network operations; Organisational restructuring; Talent and performance; Workforce transitions.
- People: Andrew Lord; Bertrand Mazieres; Christopher Read; Colin Bannon; Dan Corker; Dave Harcourt; Emma Watkinson; Ian Cheshire; Ian Burrows; Jason Bray; Jenni Macfarlane; Jeremy Wright; John Ellerton; Julian Tan; Mark Murphy; Markus von Böhlen; Maria Cuevas; Peter Stewart; Robin Anthony; Ronnie Abraham; Sandra Gonzalez Parkinson; Sara Jones; Shaun McCarthy; Simon Evatt; Steve Rathborne; Steve Wiley; Surinder Khatter.
- Geographic: Americas; Asia-Pacific; China; India; Scotland; Suffolk; United Kingdom (UK); Wales.
- Organisations: Adastral Park; BT Active Intelligence; BT Business; BT Consumer; BT Digital; BT Group; BT International; BT Media & Broadcast; Deutsche Telekom; Evertz; Lloyds Banking Group; Lightning Fibre; Marks & Spencer; Mobile Broadband Network Limited (MBNL); Ofcom; Openreach; Virgin Media O2; Vodafone; VodafoneThree.
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