Latest BT Insight – Page 8
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PeopleBT Peoplewatch: Data & AI leadership redrawn at BT Digital
Senior swaps include new Data & AI leader after Zoë Webster exits the Group, leaving a legacy of AI adoption and foundations for scaling. BT Business changes include senior shuffles for Central Government accounts, while Openreach opts to leave Corporate Affairs & Brand unfilled after Catherine Colloms departs. Plenty more across the Group…
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Network & InfrastructureBritish parliamentarians depart with last swing at ‘unconvincing’ 5G plans
The outgoing Public Accounts Committee’s final report on mobile connectivity portrays government efforts to improve mobile coverage as lacking focus, data, and clear evidence of value.
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PeopleOpenreach corporate affairs and brand chief exits
Catherine Colloms, long-time Director of Corporate Affairs & Brand, has left Openreach after leading the business through its BT split.
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Financial & PerformanceBT FY23−24 Highlights: Kirkby unveils sharper BT; investors finally cheer
CEO Allison Kirkby lays out her vision for change, tightening the focus of her predecessor to pitch a simpler, nimbler BT Group with a ROCE mindset differentiated by CX. Network superiority remains central as impetus shifts from build to monetisation, without easing up on the former. With B2B a stubborn drag, the one major diversion from Plan Jansen: now UK-first, Global offloaded…
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Financial & PerformanceBT FY23−24 In-depth: focus shifts from build to connections, monetisation
CEO Allison Kirkby tees up mindset shift from fibre build to networks monetisation, driving connections to grow ARPU, leveraging the sweat and spend of previous FYs. For FY23−24, consistently solid performance at Consumer and Openreach makes up for perennially painful Business…
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Financial & PerformanceBT FY23−24 Spend: capex goes post-peak; further opex savings inbound
Openreach spend declines despite record build, and more to come on both fronts in the next FY. Management tees up another £3bn cost transformation initiative, having exceeded early expectations with the last…
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Financial & PerformanceBT FY23−24 Guidance: consistency with predictable growth by decade-end
As Openreach moves beyond the money pit nadir, BT management forecasts consistent growth by the 2030s. Vague and unqualified expectation for positive momentum comes as Group leverages recent spend for good…
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Financial & PerformanceNew EE must wait five years to be rid of Old BT
New CEO Allison Kirkby re-confirms Jansen/Allera New EE strategy, but BT brand to limp on in Consumer at least until PSTN shutdown, with Plusnet retained as broadband b-brand. ARPU is up, but multiplay elusive as ever, subscribers still being lost, still far from walking the talk. Read more…
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Consumer (B2C)BT delays Digital Voice switchover, revamps all-IP rollout plan
BT needs more time to complete the switch to digital landlines but hopes Digital Voice customer conversions will go hand-in-hand with full-fibre upgrades.
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Financial & PerformanceOpenreach to invade Project Gigabit, snap up altnet misfires
FY23–24: Closing in on infill Project Gigabit contracts, also eyeing altnet misfires. Line loss the new reality despite strong fibre build and take-up momentum. TelcoTitans BTwatch predicts altnets will step up, not roll over. New CEO Kirkby makes clear Openreach not for sale (yet). Read more…
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Financial & PerformanceBT Business gets UK exceptionalism vibe, with Global ops on chopping block
New CEO Allison Kirkby mulls further ‘optimisation’ opportunities in latest bid to turn around long-beleaguered B2B activities. Much-lauded new network-as-a-service proposition Global Fabric may be retained as partner play. Domestic rump not obviously a better bet, however…
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OperationsOpenreach opens ‘snazzy’ new City HQ
BT’s access services business has moved its HQ to a new site in London, closing out a tenure at ‘tired’ King’s Cross offices.
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PeopleBT Peoplewatch: as Kirkby ups the transformational ante, ex-CEO Patterson goes boardroom ‘goliath’
40+ senior/strategic appointments across BT Group, including: new CEO Allison Kirkby making mark with more transformation-focused imports; ex-CEO Gavin Patterson makes it boardroom berth number-eight; and major changes at revamped BT Business. Fibre build remains priority at Openreach, while Consumer beds in fresh device and marketing leadership. Read more…
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PeopleBT adds transformation expertise to board, seeks out ‘operational resilience’
Ex-Barclays finance chief Tushar Morzaria appointed to BT Board of Directors, with Chairman Adam Crozier lauding ‘corporate change’ specialism and adding further transformation expertise to the BT boardroom.
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Consumer (B2C)EE’s £6m bricks-and-mortar retail investment brings more customers, better connections
EE’s newest Experience store opened in Bristol, with nine more to follow in the next year as part of £6m retail investment.
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M&AMerged Vodafone−Three ‘incentivised and able’ to ‘frustrate’, ‘harm’ BT — CMA
Merger-critical Competition & Markets Authority investigation is damning on logic and impact of combination, dubious of benefits. Network-sharing joint venture MBNL is at heart of concerns and may become a focus for any forthcoming ‘remedies’. Read more…
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Network & InfrastructureOpenreach targets 30m full-fibre premises, nexfibre calls for altnet ramp-up
At Connected North in Manchester, Openreach optimism was juxtaposed by altnet consternation about the state of the UK fibre market.
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Network & InfrastructureJob done on Scottish rural 4G initiative
Scottish 4G Infill programme wraps up after seven years.
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Network & Infrastructure25G/50G slow-go: Openreach may hold out till 2030s on next-gen fibre tech
In depth report — two of the UK’s biggest fibre wholesalers have dampened expectations of imminent 25G and 50G PON upgrades, despite prep-work. Virgin Media O2-backed nexfibre sees no “imminent” case for commercial launch. Openreach also wants greater energy efficiency and to maximise older-gen GPON value extraction, with point-to-point eyed for enterprise. Read more…
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M&ABT revives Ireland sale talks as Kirkby picks up where Jansen left off — report
BT said to be considering BT Ireland sale as new CEO Allison Kirkby attempts what Philip Jansen could not. A sale would extend the asset-light strategy taken on at BT Business…