All Facilities Management articles
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Suppliers & SCMFinal hearing on DT’s €80m outsourcing dispute tabled for July
ISS, DT’s facilities management supplier in Germany, updates on long-running disagreement centring on major, long-term deal gained with operator in late-2010s. Danish outsourcer caveats cash flow forecast for FY25 amid uncertainty over proceedings’ outcome. Final arbitration hearing now tabled for July.
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Public AffairsDT ‘withholding payments’ on giant outsourcing deal, amid dispute
ISS, DT’s facilities management supplier in Germany, flags it could take a €80m hit to cash flow this year after the seeing place a halt on certain deal payments. The move comes amid ongoing contractual disagreement between the two groups and is the latest in a long line of headaches ISS has faced since taking on the FM job.
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Strategy & ChangeCWU hits out at Rivus restructure following BT split
Rivus reveals plans to restructure LCV operation, with garage closures and transfer of employees to BT’s new fleet management supplier in the pipeline.
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OperationsHrvatski Telekom does U-turn on net maintenance ownership
Croatian operator to re-insource construction and maintenance tasks when contract with Ericsson Nikola Tesla expires.
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Partnerships & AlliancesBT splits with fleet maintenance partner Rivus
Telco awards fleet maintenance contract to new provider Holman after split with 2019 carve-out Rivus.
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PremiumDT’s facilities partner ISS initiates arbitration over deal dispute
Outsourcer indicates contractual disagreement with DT over huge FM deal not yet resolved, and entering arbitration. Dispute overhangs progress being made by ISS in turnaround of hitherto-unprofitable contract. Breakeven achieved on DT engagement in FY22, on schedule — removing long-running drag on ISS financial performance.
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PremiumVM O2 extends facilities management contract with ISS
Renewed agreement sees ISS UK & Ireland commit to delivery of total FM service across VM O2’s UK infrastructure.
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PremiumTelefónica backs plan to save Ezentis from bankruptcy
Troubled supplier receives support from creditors for refinancing and restructuring plan which will ensure continued support for Telefónica contracts.
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Suppliers & SCMMitie extends Vodafone deal, sets sights on telecoms growth
Five years added to Vodafone UK facilities management contract, with the operator named a “top-ten” customer.
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Suppliers & SCMISS pushes on with DT deal reset despite ‘disagreements’
Outsourcing giant reassures on long-running plan to bring German facilities deal into profitability.
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PremiumElsewhere in Germany: Munich to become “5G capital”
O2 Germany expands 5G coverage to Munich subway; establishes 5G campus network at Technical University of Munich; falls foul of GDPR in North Rhine‑Westphalia.
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PremiumElsewhere in BT Group: BT in VM O2’s sights
VM O2 issues veiled threat to BT incumbency; legal proceedings continue in alleged overcharging case.
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Suppliers & SCMOutsourcer ISS confident on DT mega-deal recovery
Deutsche Telekom’s German facilities partner says it has worked through majority of deal restructuring programme instigated in 2020. Business continues to target breakeven by end of FY22.
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OperationsNewgate St: BT has left the building
Facilities management partner completes “decommissioning” of the Group’s former HQ, ending long historical association with St. Pauls location.
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PremiumFormer BT Fleet folded into rebranded Rivus
Rivus Fleet Solutions and Pullman Fleet Solutions to be combined. Graeme Lumley is new BT account director.
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Suppliers & SCMMitie set to cash in on Huawei ban after DAEL buy
FM group indicates it is picking up more business from BT and Vodafone. DAEL Ventures UK brings in ADC capabilities for cell towers.
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Suppliers & SCMJob cuts coming as ISS works to solve DT deal losses
Manager of Group’s German facilities working through “long list” of restructuring measures, with aim to reach breakeven on flagship deal. Stage one complete as key IT milestone hit. Staff and subcontractor cutbacks coming as ISS seeks to squeeze out more costs.
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OperationsISS on track to resolve DT deal setbacks
DT’s FM partner incurred one-off costs in 2020. CEO confident that DT contract will be “moving towards breakeven” in 2022. ISS shedding subsidiaries as part of new OneISS strategy. Former DT procurement chief joins ISS as head of German division.
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Suppliers & SCMISS expects write-off over Deutsche Telekom deal setbacks
Deutsche Telekom’s FM partner expects to record cost write-off as COVID-19 continues to throw spanner in works of its service ramp-up for Group. New CEO remains confident about future profitability of contract. ISS to present ‘strategy refresh’ in December.
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Strategy & ChangeElsewhere in Vodafone Europe: Greece targets submarine business
Vodafone Greece eyes submarine; cashiers going virtual in Spain; Vodafone UK blocked from handset blocking.