Outsourcer indicates contractual disagreement with DT over huge FM deal not yet resolved, and entering arbitration. Dispute overhangs progress being made by ISS in turnaround of hitherto-unprofitable contract. Breakeven achieved on DT engagement in FY22, on schedule — removing long-running drag on ISS financial performance.
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“The detail is very good. Better than we get internally.” – GM, Vodafone OpCo