All Data science (analytics) articles
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Suppliers & SCM‘Data is everything’: Quantexa supports Vodafone CX revamp
Vodafone’s Chief Data Officer Miryem Salah says Quantexa partnership is underpinning customer experience transformation project in the UK.
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Partnerships & AlliancesDT touts Klopp tactics to bring small clubs to Sporttotal 5G venture
Focus remains on football for now, but other sports will be targeted in future.
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PremiumTelefónica integrates data analytics for 5G network monitoring
Telefónica incorporates new network data analytics function to analyse and make predictions on network operations.
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PremiumMobile ad JV in the works from Europe’s major operators
Notification of plans for joint venture relying on pseudonymous tokens to provide cross-operator advertising platform signals new plan to challenge web ad giants.
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OperationsNetwork Rail turns to mobile network data in bid to reduce crowding
UK rail infra operator contracts BT to analyse passenger volume and footfall in trains and stations.
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Partnerships & AlliancesCOPTRZ training will see BT drones take flight
Drone solutions provider will train BT staff in drone piloting.
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PremiumGoogle Cloud flags TMUS tie-up on customer care
US NatCo to use AI and data analytics technology to improve customer relationships.
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Network & InfrastructureAb Initio to ‘unlock’ BT’s data fabric vision
BT partner Ab Initio’s automated data management solutions will play a critical role in operator’s data fabric strategy, says Principal Architect Ben Clinch.
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PremiumElsewhere in Germany: operator tracking visitor data at Oktoberfest
Telefónica board goes on tour in Germany, analyses Oktoberfest; provides IoT for vacuum robots.
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OperationsBT forms new unit to monetise UK’s ‘best mobile dataset’
Active Intelligence unit formed to accelerate mobility insights based on customer behaviour and movement.
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Public AffairsFCC probes T-Mobile data policy
US regulator queries T-Mobile and its operator peers in data collection and storage investigation.
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PremiumElsewhere in BT Technology: HR upgrade readies for launch
HR upgrade readies for September launch.
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Strategy & ChangeBT pursues mesh strategy as distributed data surges
BT is adopting a data mesh approach to delivering commercial services while maintaining good governance.
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Network & InfrastructureGaia-X builds following beyond Europe
Signs of international momentum for European data sovereignty project.
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M&ATelefónica Tech acquires German data services player
Deal for data analysis outfit completed in transaction worth up to €350m.
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Strategy & ChangeEmbrace the era of “never normal” — Teradata CTO Stephen Brobst
Telcos must learn from financial services peers and embrace disruption as a welcome driver of innovation. Resilient telcos that use data-driven insights to innovate will thrive, while brittle players that oppose disruption will atrophy.
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Strategy & ChangeTelcos must build trust as foundation for data services
Operators currently assume an unfounded bond of trust with customers, but can still build role as valued brokers, believes VM O2’s CDO. Fostering an improved reputation for trustworthiness and delivering privacy-by-design can lead to new revenue streams, according to Vodafone Business data chief. Ex-Deutsche Telekom veteran calls on operators ...
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Strategy & ChangeMehta puts BT Digital “on steroids” to power transformation
Chief Digital & Innovation Officer Harmeen Mehta relishes opportunity for dramatic change at BT, as she sets about untangling digital architecture. Google-powered Digital Brain to bolster AI and data platform. Digital jumps on cost savings bandwagon, with £500m contribution expected. Talent and recruitment drive incoming.
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Suppliers & SCMTelcoX research finds hyperscalers ascendant but not entrenched at Vodafone
TelcoX ‘voice of the customer’ insight into how Vodafone employees perceive Techverse and Dataverse suppliers. Vodafone remains work in progress for AWS and Google. Opportunities for vendors to sharpen their differentiation. Chinese vendors Huawei and ZTE retain significance despite tough externalities. Vodafone executives aligned on value of data, held ...
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Partnerships & AlliancesT-Mobile US wheels in Amdocs for data management
Amdocs CEO flags “multi-year” deal on DataONE, the vendor’s cloud-based data management system. Closer BSS integration following Sprint merger, and gaining actionable insights from customer behaviour, appear key goals. DataONE contract follows last year’s adoption of amdocsONE to provide “next-generation” comms and media services.