All Data science (analytics) articles
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Network & Infrastructure
Case study: Telenet adopts network digital twins to break automation glass ceiling
How can operators achieve genuine network autonomy? Telenet’s Stijn Eeckhaut and Celfocus’s Carla Penedo reveal their phased approach, leveraging network digital twins and a cognitive operations layer, as well as empowering engineers to build trust in new data-driven processes.
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People
T-Systems expands AI team to strengthen B2B portfolio
Deutsche Telekom’s business services unit has hired Liberty exec Magdalena Jonczak as Global Head of AI & Data, to bolster ambitions around AI-led services and efficiencies.
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Technology
A Pragmatist’s Guide to Telco AI: BT and Zayo on getting data right, winning fast, riding the wave
From data foundations, sidestepping common pitfalls, and rapid experimentation, to real-world use cases, scalable growth, and building profit centres. Actionable insights and proven strategies for how AI is being harnessed to transform telecoms, drive operational excellence, unlock new revenue
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Operations
Telefónica shares network autonomy progress; calls on peers to reciprocate
Telefónica’s drive towards autonomous networks is reshaping the group, with Level 4 autonomy already achieved in key domains. This special report includes AI-driven innovation, the centrality of people, measurable KPIs, and a clarion call for industry-wide transparency…
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Network & Infrastructure
BT casts a Dark NOC vision for future network ops
Mobile Networks MD Reza Rahnama has cast a “vision” for BT’s Dark NOC future, with foundational work with AWS underway.
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Innovation (R&D)
Vodafone finds AI ROI in “rewiring” internal processes
As the Group sharpens focus on AI use cases that deliver value, the operator has notched up early wins in overhauling customer service and internal operations.
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Technology
Vodafone forecasts ‘big bang’ as agentic AI starts to transform network ops
Vodafone’s hybrid GenAI strategy is unlocking new efficiencies in network management, with AI agents like VINA poised to improve productivity and support autonomous operations. Learn how Vodafone and partner Celfocus are addressing the complexities of data governance, security and organisational change…
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Technology
DT taps McKinsey to build AI training engine
Deutsche Telekom rolls out personalised training and coaching for employees using AI-powered engine designed by McKinsey’s QuantumBlack.
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Network & Infrastructure
Monetisation talks as Telefónica begins data-led 5G core update
Operator running tech partner selection process for new network data analytics function in mobile core stack.
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Weekly Briefings
Orangewatch Weekly: Putting telco APIs to work
The focus is on key announcements around Mobile World Congress, including the launch of telco API unit Orange LiveNet and the 5G core network‑as‑a-service offer.
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Operations
25 years in the making: Celfocus primed for telco AI era
As Celfocus marks 25 years of bridging telco and tech, CEO Álvaro José Ferreira shares insights on AI’s transformative wave, including how the EMEA systems integrator empowers SPs through data-driven innovation, automation, and strategic partnerships with hyperscalers like AWS and Google.
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Network & Infrastructure
RAN optimiser brown-iposs takes on UX automation challenge
In the age of real-time expectations, the Bonn, Germany-based specialist is removing significant friction from operational data delay and privacy compliance for RAN automation. Discover how the AI-enhanced CARAT solution employs digital twinning to accelerate fault resolution, assisting operators with critical challenges of user experience, multi-vendor complexity and lock-in…
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Strategy & Change
Snowflake’s telco manifesto: Making the leap from TechCo to BizCo
Snowflake’s approach to telco focuses on enabling data-driven transformation, underpinning the collaboration, consistency and clarity that deliver measurable financial reward. From energy management to GenAI integration, the AI data cloud provider is partnering telcos to drive greater operational efficiency and unlock new enterprise opportunities in the digital era. Read more…
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Network & Infrastructure
BT gears up for Global Fabric services launch in 2025
First enterprise customers take BT’s Global Fabric for a spin and test the network as a service platform ahead of service launches in early 2025.
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Consumer (B2C)
OpenAI: Altman to assign ‘best people’ to T-Mobile churn challenge
OpenAI CEO bullish on commercial potential of AI tie-up with T-Mobile, based on letting its platform explore operator’s “massive pools of data” for better and more rapid support decisioning.
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Partnerships & Alliances
Vodafone Business picks Tealium for customer data management
Enterprise-focused division has deployed Tealium solutions in six markets, with more to follow in the coming year.
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Operations
GenAI at BT: data hygiene critical to moving from ideas to implementation
Chief Data & AI Officer Deepika Adusumilli highlights data quality and cultural change as the two primary challenges to AI adoption at scale, with AWS’s Q and the ongoing Google Cloud migration supporting the effort.
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Partnerships & Alliances
Telefónica Tech, IBM launch fresh B2B toolkit for AI acceleration
Operator works with longstanding partner to deploy new SHARK.X platform, uniting multiple analytics and data management tools to help enterprise customers accelerate AI rollout.
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Network & Infrastructure
O2 Germany boosts efficiency agenda with network analysis tools
O2 says in‑house analysis software is eliminating thousands of site visits and improves mobile network availability.
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Strategy & Change
Snowflake: Building a telco space where data exchange can thrive
Vodafone, AT&T, Snowflake and Amdocs come together to explore telco operational and business realities and the breadth of possibilities for the age of data, digitalisation and AI when everything is connected. Learn more about how data environments are being transformed to get fundamentals right internally, for customers, and for wider collaboration…