Data & AI – Page 2
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Products & ServicesTelefónica Tech UK&I expands security portfolio with NextDefense
Business-to-business digital services unit launches managed security portfolio in the UK and Ireland, expanding existing security offerings and leveraging AI and big data, among other technologies, to improve enterprise security. Move comes as Group continues to grow in the sector after major restructuring…
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Partnerships & AlliancesTelefónica Tech taps Teradata for AI-based data analytics
Tech bulks up AI solutions portfolio with expansion of relationship with longstanding analytics partner, bringing two new cloud platforms to clients while furthering the Group’s digital transformation goals…
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Products & ServicesDT’s AI lead sees chatbots becoming user support ‘experts’
Powered by newly-developed large language model platform, operator plans to give Frag Magenta AI assistant a much freer role in terms of interacting with customers and internal functions, as well as extending the bot across its European footprint, says Group AI lead.
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Strategy & ChangeTelefónica pushes beyond 500 AI system deployments
Mobile Europe 5G and Beyond: Chief Responsible AI Officer Richard Benjamins discusses technology’s potential to reduce opex and capex while driving efficiencies. Data collection and governance strategy tweaks position the operator to accelerate commercialisation of new AI-based products and services.
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Suppliers & SCMBT Sourced chief: procuretech Globality now ‘core’ to Group buying
Cyril Pourrat heralds autonomous sourcing specialist as “way beyond indirect”; now handling two-thirds of BT Sourced spend. Foresees procuretech platform consolidation, driven by AI and users…
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Network & InfrastructureVodafone backs “intelligent automation” for open RAN
Vodafone, Intel, and Cirrus360 reveal new approach to speed open RAN software and hardware integration.
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Strategy & ChangeVodafone’s _VOIS sets transformation goals as identity develops in post-pandemic era
Transformation initiatives set to top the agenda after a period of focus on onboarding new talent in the midst of the COVID crisis.
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Strategy & ChangeDT bosses tap into Asian experience on customer-centricity and tech development
Group’s Chief Executive Timotheus Höttges cites visit to tech partner SK Telecom as highlight of trip to region, while Europe Head Dominique Leroy travels to India to meet with software development partners.
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Strategy & ChangeSievert: T-Mobile to embrace AI and data in ‘post-Sprint integration era’
Operator plans to take advantage of new software tech to “re‑craft” company.
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Partnerships & AlliancesDeutsche Telekom and SK Telecom to develop telco-tailored AI digital assistant platform
Latest agreement stems from SKT’s partnership with US-based AI specialist Anthropic on multilingual large language models, for the benefit of DT-backed Global Telco AI Alliance.
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Network & InfrastructureVodafone revamps monitoring capabilities with Celfocus as it eyes billion IoT devices mark
Artificial intelligence, machine learning and sub-second processing capabilities introduced into Vodafone’s monitoring of IoT core services connectivity for oversight of hundreds of millions of IoT connections. Upgrade driven by need to address client frustration over slow fault resolution, as well as internal desire for efficiency improvement. Scalability also key: ...
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Enterprise (B2B)BT brings new Fabric to market with fully programmable NaaS
Operator looks to tap enterprise interest in ‘cloud-first’ approach with Global Fabric, a platform to bridge the gap between multiple clouds.
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Products & ServicesIn depth: BT’s Kevin Lee on Aimee becoming EE’s AI ‘superhero’
BT Consumer Chief Digital Officer Kevin Lee tells the story of Aimee’s journey from fledgeling with “limited skillset”, to becoming EE’s ‘superhero’. Exec highlights importance of Aimee as a co-pilot for EE customer support, with operator aiming to assist all agent conversations with chatbot beyond 2025.
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EventwatchDeutsche Telekom calls for industry support to solve challenges of driving AI at scale
During Fyuz, DT’s Jochen Appel said that “the question is not ‘where do we use AI’; the question is, ‘where do we not use it’?
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Partnerships & AlliancesBT takes ‘first step’ in Google Cloud cybersecurity partnership
Pair extend partnership to the realm of cybersecurity, with BT becoming official reseller of Google Chronicle-based Autonomic Security Operations offering.
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Partnerships & AlliancesDT ties with AWS, VMware to develop global enterprise network
Partners use Deutsche Telekom´s global mobile networks and AWS backbone, along with Mavenir-supplied RAN.
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Venturing & InvestmentsTomorrow Street goes transatlantic for full SCALEUP X cohort
Vodafone–Technoport JV finalises list of 20 scaleups on 2023 iteration of acceleration programme.
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Strategy & ChangeT-Systems’ technology chief calls for caution around GenAI
T-Systems’ CTO Marc Palmer urges organisations to install “guardrails” around highly disruptive generative AI.
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Innovation (R&D)BT’s Ben Clinch on data modelling and pulling back the GenAI ‘magic curtain’
Principal Enterprise Architect Ben Clinch warns of misconception that developments in generative AI have removed the need to curate and prepare data.
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Products & ServicesVodafone Turkey gives TOBi a voice as automation drive continues
New feature intended to strengthen chatbot’s ease of use and minimise difference in customer experience between digital assistant and live representative.