BT FY23−24 In-depth: focus shifts from build to connections, monetisation

Joseph Purnell2024-05-24T16:33:00

Source: BT

CEO Allison Kirkby tees up mindset shift from fibre build to networks monetisation, driving connections to grow ARPU, leveraging the sweat and spend of previous FYs. For FY23−24, consistently solid performance at Consumer and Openreach makes up for perennially painful Business…

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Organisations: BT Group; BT Business; BT Consumer; BT Sport; EE; Openreach; Stellantis.
Geographic: UK.
People: Allison Kirkby; Simon Lowth.
Themes: 5G connections; EBITDA; Revenue; ARPU; B2B broadband; Capital expenditure; Convergence; Cost control; Inflation; Customer experience; Ethernet; Fibre build; Fibre monetisation; Fixed networks; Free cash flow; Legacy networks; Mobile; Net promoter score; Price hikes; Small and medium size enterprise.
Events: BT’s FY23−24 results.

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