BTwatch
BTwatch is the go-to resource for all insight and analysis on BT Group, including all OpCos, divisions, functions, geographies and its entire ecosystem.
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- The authoritative inside track on BT.
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Digital EditionBTwatch Report #327 – August 2021
Key stories include: Jansen cool amid VM O2 challenge | Crozier named chair‑elect | Smart networks plans for EE’s 5G | Nine‑figure ambition for Microsoft tie‑up | Fibre goals raised (again)
- Enterprise (B2B)
Elsewhere in BT Enterprise: BT tests IoT platform
BT puts IoT platform through its paces; MVNOs show opportunism on EE’s 5G network; Airwave operator under heat from UK regulator.
- Strategy & Change
Elsewhere in BT Global: expanded Box partnership
Global opens fresh Box partnership; delivers Google managed security services.
- Strategy & Change
Elsewhere in Openreach; expanded FTTP rollout
Openreach expands FTTP rollout, and expands cablelaying contracts to support the plans.
- Consumer (B2C)
Elsewhere in BT Consumer: BT Sport picks up rights
Consumer unit enhancing support for, and engagement with, vulnerable customers; BT Sport picks up topflight rights.
- Strategy & Change
Elsewhere in BT Group: BT Sourced’s new home
Better Workplace marches on; BT Sourced finds a home.
- Strategy & Change
Elsewhere in BT Technology: BT taps iTrinegy
BT taps iTrinegy expertise for vRAN R&D; McRae sees optical future.
- Digital Edition
BTwatch Report #326 – July 2021
Key stories include: Mehta urges radical culture shift | Private 5G changing the game | Shuter shakeup for Enterprise growth | Radianz targets capital markets step‑change | Fibre altnets pose challenge to Openreach
- Strategy & Change
Elsewhere in BT Group: Procurement adopts spend management system
Procurement adopts tail spend management system; new stakeholder engages workers union; BT’s future HQ under new ownership.
- Strategy & Change
Elsewhere in BT Technology: Qlik’s cost‑saving BT deal
Qlik trumpets cost‑saving success in BT deal; “better trust models” needed to combat cyber risk; and G7 conference leads to UK–US R&D agreement.
- Consumer (B2C)
Elsewhere in BT Consumer: BAI goes underground
BAI takes fibre competition underground and BT unveils a new set‑top box.
- Enterprise (B2B)
Elsewhere in BT Enterprise: new multichannel campaign for SMEs
All business at Enterprise with the launch of a new multichannel campaign; Street Hubs get an upgrade; and local authorities the target for future partnerships.
- Strategy & Change
Elsewhere in BT Global: Arqit relationship bolstered
Arqit’s BT relationship bolstered with FQS sign‑up; BT Global takes US government contract.
- Strategy & Change
Elsewhere in Openreach: fibre rollout crosses Forth Road Bridge
Altice impact on Openreach future yet to be seen; full‑fibre rollout crosses the Forth Road Bridge.
- Digital Edition
BTwatch Report #325 – June 2021
Key stories include: Jansen’s five‑year transformation touted | Altice picks up £2.2bn BT stake | Vacancies on the Group board | Enterprise moves into SoHo | Openreach tech turnaround nears completion
- Strategy & Change
Elsewhere in BT Group: VM-O2 challenge emerges
Virgin Media O2 challenge gets real; Dundee offices set to take 1,000 staff; government‑backed broadband schemes under the spotlight.
- Partnerships & Alliances
Amdocs’ BriteBill swings into BT action
Customer billing system up and running after four year implementation period. BriteBill platform designed to provide easier‑to‑understand bills, reduce call‑centre engagement, and offer scope for “personalised” service recommendations.
- Consumer (B2C)
Elsewhere in BT Consumer: Ofcom report sheet comes in
Ofcom highlights areas-for-improvement (and differentiation) in customer service; BT Sport continues search for innovative partners.
- Enterprise (B2B)
Elsewhere in BT Enterprise: Hosted Communications suite bulked up
Webex added to Hosted Communications; seven new MNVO’s running on EE’s network.
- Strategy & Change
Elsewhere in BT Global: Egypt license renewed
Egyptian licences get a refresh; Global turns to IR to help tie together virtual rooms.
