All TelcoTitans.com articles in BTwatch #349
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BT Peoplewatch: 2024 brings fresh faces as Kirkby era draws near
January 2024 update: new year sees a handful of newcomers across BT Group, EE and Openreach, while familiar faces opt for new beginnings elsewhere… Learn more…
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Digital Reports
BTwatch Report #349 - November 2023
Key stories include: Kirkby promotes connectivity-first strategy | AI accelerates BT transformation | Allera unveils revamped EE | Business aims to do less, better | BT drone plans take flight
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Strategy & Change
BT Business to slash product portfolio as CEO Burger lifts lid on strategy
B2B division to “do fewer things” in bid to drive efficiency, focus on customer outcomes, seek growth.
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Products & Services
‘New EE’ partners Apple to elevate TV ambitions
EE TV service announced with Apple as collaborators, moving ‘New EE’ towards B2B2C goals.
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Strategy & Change
EE spreads its wings with open platform evolution
New platform placed front and centre of “landmark shift” for EE, with likes of consumer electronics, home security, and subscription management available on “open” basis.
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Elsewhere in BT Business: Division X targets logistics efficiency and warehousing tech
Division X targets logistics efficiency and warehousing tech.
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Elsewhere in BT Technology: Ofcom delays mmWave auction
Ofcom delays mmWave auction as UK market changes shape.
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Enterprise (B2B)
BT brings new Fabric to market with fully programmable NaaS
Operator looks to tap enterprise interest in ‘cloud-first’ approach with Global Fabric, a platform to bridge the gap between multiple clouds.
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Products & Services
In depth: BT’s Kevin Lee on Aimee becoming EE’s AI ‘superhero’
BT Consumer Chief Digital Officer Kevin Lee tells the story of Aimee’s journey from fledgeling with “limited skillset”, to becoming EE’s ‘superhero’. Exec highlights importance of Aimee as a co-pilot for EE customer support, with operator aiming to assist all agent conversations with chatbot beyond 2025.
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Elsewhere in Openreach: Openreach altnet rival hits connections milestone
Openreach altnet rival hits connections milestone.
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Elsewhere in BT Consumer: EE to update scam, spam prevention tech
EE to update scam, spam prevention tech.
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Elsewhere in BT Group: BT bolsters legal expertise to drive diversity
BT bolsters legal expertise to drive diversity.
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Innovation (R&D)
MediaTek and Nokia help BT to 5G reduced capacity win
Partners successfully trial RedCap technology using EE’s 5G SA network, MediaTek’s testing platform, and Nokia’s AirScale RAN portfolio.
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Products & Services
BT’s commercial drone SIM a ‘stepping stone’ in UAV leadership aspirations
BT launches Drone SIM service for Business customers as series of pilots prove successful.
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Partnerships & Alliances
BT takes ‘first step’ in Google Cloud cybersecurity partnership
Pair extend partnership to the realm of cybersecurity, with BT becoming official reseller of Google Chronicle-based Autonomic Security Operations offering.
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Network & Infrastructure
Openreach wants higher Scottish FTTP take-up after one million passed
Operator reveals 20 locations across Scotland with best FTTP coverage after passing one million premises, up from 850,000 this May.
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Premium
BT people moves: Group names new Chief Data & AI Officer in digital push
Ex-Nokia and Telefónica product lead Deepika Adusumilli appointed Chief Data & AI Officer at BT.
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Innovation (R&D)
BT’s Ben Clinch on data modelling and pulling back the GenAI ‘magic curtain’
Principal Enterprise Architect Ben Clinch warns of misconception that developments in generative AI have removed the need to curate and prepare data.
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Innovation (R&D)
BT delves deeper into immersive tech with new testbed
Testbed launched to trial immersive experiences and explore how capabilities such as cloud-rendering and network exposure can best work with 5G to aid growth of MR and XR use cases.
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Network & Infrastructure
Future is distributed for BT as cloud strategy evolves
As options multiply for positioning the compute power needed to deliver cloud-based applications, commercial aspects may be as important as latency or resilience in locating services in a hybrid world.