BT Consumer – Page 4
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Financial & PerformanceBT FY23−24 In-depth: focus shifts from build to connections, monetisation
CEO Allison Kirkby tees up mindset shift from fibre build to networks monetisation, driving connections to grow ARPU, leveraging the sweat and spend of previous FYs. For FY23−24, consistently solid performance at Consumer and Openreach makes up for perennially painful Business…
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Financial & PerformanceBT FY23−24 Spend: capex goes post-peak; further opex savings inbound
Openreach spend declines despite record build, and more to come on both fronts in the next FY. Management tees up another £3bn cost transformation initiative, having exceeded early expectations with the last…
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Financial & PerformanceBT FY23−24 Guidance: consistency with predictable growth by decade-end
As Openreach moves beyond the money pit nadir, BT management forecasts consistent growth by the 2030s. Vague and unqualified expectation for positive momentum comes as Group leverages recent spend for good…
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Financial & PerformanceNew EE must wait five years to be rid of Old BT
New CEO Allison Kirkby re-confirms Jansen/Allera New EE strategy, but BT brand to limp on in Consumer at least until PSTN shutdown, with Plusnet retained as broadband b-brand. ARPU is up, but multiplay elusive as ever, subscribers still being lost, still far from walking the talk. Read more…
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Consumer (B2C)BT delays Digital Voice switchover, revamps all-IP rollout plan
BT needs more time to complete the switch to digital landlines but hopes Digital Voice customer conversions will go hand-in-hand with full-fibre upgrades.
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Weekly BriefingsBTwatch Weekly: Kirkby gathers transformation troops, but can she convince investors?
Latest from BT and its ecosystem the day before the Group’s FY23–24 results hit the screens. CEO Allison Kirkby is corralling a new squadron of incomers to drive forward her flavour of transformation for BT, but investors so far appear unconvinced. Spectrum auctions may be imminent, as real estate redevelopment nears completion, and a revitalised Corporate & Public Sector team boast a West Country win. Read more…
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Weekly BriefingsBTwatch Weekly: BT adds to concerns about Vodafone−Three UK merger, EE Finance gets Patterson’s Glow
Latest from BT and its ecosystem of partners and suppliers in a week where the UK’s competition authority revealed the level of concern it has about Vodafone UK’s proposed merger with Three — with BT’s networks found to be one potential flashpoint. EE continues retail revamp; Etc. ignites EV charging trial; and Business advances its Portfolio makeover…
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Consumer (B2C)EE’s £6m bricks-and-mortar retail investment brings more customers, better connections
EE’s newest Experience store opened in Bristol, with nine more to follow in the next year as part of £6m retail investment.
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Weekly BriefingsBTwatch Weekly: CEO Kirkby sets about transformation agenda, Openreach ramps up build
Latest from BT and its ecosystem of partners as Openreach takes “unapologetic” stance in the face of rollout criticism from challengers; CEO Allison Kirkby reportedly makes earnest moves to implement transformation agenda via consultancy appointment and Ireland shake-up; more from industry events in the UK and Europe…
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Weekly BriefingsBTwatch Weekly: Watson calls for discipline, Openreach eyes fibre mega-contracts
Latest from BT and its ecosystem as CSNO Howard Watson calls for patient investors and looks ahead to rewards at the end of the networks upgrade tunnel; Openreach licks lips at prospect of Project Gigabit mega-contracts; and more SRN updates as EE charges on…
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Weekly BriefingsBTwatch Weekly: SME bizmodel shake-up; cybersec gets another partner boost
Latest from BT and beyond, including major changes to the Group’s regional SME IT services model, with more activity brought in-house in latest evolution; BT Business continues to put cybersecurity on the agenda with fresh commercial deal; and Phones 4u imbroglio rolls on with EE not out of the spotlight yet…
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Weekly BriefingsBTwatch Weekly: Etc. makes a Tap to Pay play; Tech Fellowship recognises top talent; new ads amplify B2B identity
In-house innovation from incubation arm and distinguished tech leaders in the spotlight this week.
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Weekly BriefingsBTwatch Weekly: Adastral refocused as Networks domain; One Touch Switch Glitch; Biz boosters…
Latest from BT ecosystem: reassurance that R&D hub remains critical to Group operations; slammed again over One Touch Switch delays; Broadpeak, Sprinklr join roster; Business boasts renewal; and much more…
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Weekly BriefingsBTwatch Weekly: BT plays long game on 5G SA, enterprise multi-cloud ramps up
Latest from BT and its ecosystem, including an exclusive interview with Business CTO Colin Bannon as the division sets about promoting its multi-cloud Global Fabric platform; Group CTSO Howard Watson tempers 5G SA expectations but sets vague timeframe; more from Openreach, Consumer, elsewhere…
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Weekly BriefingsBTwatch Weekly: Allera hunts relevance, networks evolve, iconic Tower falls
Latest from BT and its ecosystem as MWC takes hold of the industry and Consumer chief Marc Allera takes advantage to lay out plans for EE relevance, resonance; back home BT checks out of Tower and flicks NB-IoT switch; more from Digital, Networks, Openreach, elsewhere…
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Consumer (B2C)BT’s Marc Allera: putting relationships first as operators strive for ‘resonance and relevance’
MWC: BT Consumer CEO lays out focus on building a “relevant” EE brand that prioritises connectivity-adjacent services, before leveraging BT’s network strengths once relationships are built.
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Weekly BriefingsBTwatch Weekly: UK fibre competitors hit out with renewed vigour; what was in Allera’s CEO pitch?
Latest from BT and its ecosystem as competitors ramp up ambitions and investment challenge to Openreach fibre incumbency pretensions; Consumer boss Marc Allera backs Kirkby mandate (but what would he do “really quite interesting” if made CEO?); more…
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Weekly BriefingsBTwatch Weekly: networks in focus as Ericsson steps up, Huawei steps out
Latest from BT and its ecosystem as 5G networks take centre stage: slicing and standalone with Ericsson, Qualcomm; a Huawei rip-and-replace status update; API standardisation to draw down untapped 5G value; plus much more across the Group…
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Network & InfrastructureBT looks to APIs as it reaches network monetisation ‘inflection point’
Network Strategy Director Nektaria Efthymiou highlighted centrality of standardised network APIs to help BT break out of monolith mode, open up to developers, and chase the 50%–80%+ of untapped 5G value.
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Weekly BriefingsBTwatch Weekly: Kirkby gets stuck in on busy first day
Latest from BT and its ecosystem in a week of change at the top as Kirkby settles in; Q3 results fail to set the world alight but offer foundational promise; plus more from BT and beyond…