BT Consumer – Page 16
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Premium
BT Q3 FY20–21 results: gone today, (hopefully) here tomorrow
Nobody obviously interested in Q3, but shares down sharply. Calendar of optimism around pandemic bounce back and fresh starts. Jansen despairingly concedes transformation will take at least five years. BT doing best to railroad Ofcom on fibre-critical WFTMR.
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Partnerships & Alliances
5G opening doors for BT in Warwickshire
Group pushing for startup ecosystem based on broad-sweeping open innovation partnership with Warwick Uni. 5G to be expediated to Leamington Spa and wider network, with opportunities for gaming cluster highlighted.
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Premium
BT Sport converts rights deal with Premiership Rugby
Group eventually signs £110m three-year extension after reported disagreements over valuation. BT continues to invest in regional Welsh club rugby with three-year sponsorship extension.
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Elsewhere in BT Consumer: EE waives roaming
EE waives EU roaming charges, broadband guarantees personalised, lockdown learning backed.
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Premium
BT people moves: network strategy and internal learning changes
Lovelock takes internal learning spot to action Blewitt’s ecosystem development. Adrian Joseph adds Direct Line to his portfolio. Sports Rights MD Haworth makes tracks. Former BT fleet CEO takes to Enterprise.
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Consumer (B2C)
Allera makes mark with BT Consumer “turnaround job”
Latest Business Briefing sees Allera stamp his style on Consumer division, striving to bring a premium sheen to a venerable brand. Multi-play out of fashion and cross-selling in as BT and EE set to play to strengths. New marketing chief Thrane buying in to Group transformation philosophy.
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Partnerships & Alliances
BT to head trials at Reading’s Arrow Drone Zone
Group targeting commercialisation of drone flights using country’s “first commercial drone corridor”. Funding delivered through four-year government initiative, but securing safety assurances for BVLOS flights first port of call. Potential benefits to healthcare vertical highlighted.
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Strategy & Change
BT builds up Data & AI Solutions biz
Data & AI Solutions business searches for revenue gold in BT Group’s data hills. BT researchers tap data for better customer experience, while Openreach data scientists reduce cost of fibre rollout.
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Premium
BT people moves: IT executives reshuffled
IT Managing Director Rachel Higham confirmed her departure, leaving a vacancy for the all-important IT transformation project. Changes to Group’s regional management, including the exit of BT’s England Director and a new Openreach Scotland chair. High-profile alumni take advisory spots at UK regulators.
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Public Affairs
BT could face winter strike action
CWU ups the ante in the Count Me In campaign as employees back what could be the first national strike at BT in decades. New Birmingham office to be first regional hub in Better Workspace programme, but the pandemic is complicating other office searches.
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Premium
Elsewhere in BT Enterprise: NTT renews wholesale deal
Transatel set to enable more EE features for UK MVNOs; Wholesale claims 5G rollout lead.
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Premium
Elsewhere in BT Consumer: Premiership Rugby not guaranteed
Rugby talks go to wire; BT Sport welcomes fans back, EE clearing not-spots.
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Partnerships & Alliances
University of Warwick unveils first public 5G campus
BT delivers commercial 5G campus network across 720 acres. 5G testbed in the works. Regional business innovation again in the spotlight.
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Products & Services
BT Sport App enters a new reality
BT Sport App upgrade showcases 5G capabilities. 5G Edge-XR project starting to bear fruit. Support crew of specialist partners, including outreach startups.
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Premium
Elsewhere in BT Enterprise: full fibre rollout takes on public sector sites
IDNet migrating analogue voice to Hosted Communications; Smart Messaging adds Google RBM.
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Premium
Elsewhere in BT Group: Bristol named a new BT home
New Bristol office for 2,000 by 2022; Centrical-SAP training platform for 150,000; 99.9% of electricity now renewable internationally.
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Premium
Elsewhere in BT Technology: EE joins in on 4G small-cell standards
EE joins peers to lay out 4G small-cell standards; BT flags potential commercial trials of Infinera XR Optics.
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Premium
Elsewhere in BT Consumer: Northern Irish retail gets a boost
BT builds out high street presence in NI; EE dawdles in Ofcom’s automatic compensation scheme.
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Premium
BT people moves: Consumer gets new Commercial MD; ex-CEO Patterson takes charity post
Consumer goes shopping at Sainsbury’s for new Commercial boss. Openreach looking to energise data strategy with appointment of new lead. Gavin Patterson takes responsible business chairmanship.
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Suppliers & SCM
BT taps Qlik for data analytics prowess
BT aims to create a ‘data-literate workforce’ to improve how it exploits its vast troves of customer data for up-selling opportunities.