BT Consumer
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Network & Infrastructure‘Fabulous’ ESN ‘back in delivery’, ticks off first milestones with EE, IBM leading the charge
CCW 2025: Home Office’s John Black, EE’s David Salam, and IBM’s Andy Doggett share a progress report on the UK’s Emergency Services Network, with optimism the prevailing mood. Early milestones checked off, infrastructure in progress, and EE looking for partners and suppliers…
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M&ABT said to explore TalkTalk takeover to fend off further customer losses
BT reportedly mulling opportunistic acquisition of financially and operationally challenged TalkTalk, which could help with shoring up defences against fibre altnets and competing in the low-cost broadband sphere. Includes fibre wholesale, copper shutdown, exchange consolidation intrigue…
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Financial & PerformanceBT FY24−25 Spend: ‘on and off’ contractors help keep cost-cutting on track
BT’s long-running cost-cutting campaign is in full swing, with headcount cuts driving the savings. Capex continues to rise despite earlier promises, but the (revised) peak is in sight…
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Financial & PerformanceBT FY24−25 In-depth: another year of transition
Group CEO Allison Kirkby has called the past year one of ‘transition’, but insists a turnaround is imminent. ‘Revenue pressure’ (see, decline) reflects a challenging FY for all divisions, but strategic and structural change at the Group may have set it up for delivery next FY and beyond…
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Financial & PerformanceBT FY24−25: no longer a newcomer, CEO Kirkby begins to make her mark
A year of mixed results, but CEO Allison Kirkby claims the strategic tweaks of her first 15 months are having an impact. A management team overhaul, a renewed domestic focus, and an apparent ability to capture investors’ imagination has set the Group on an upward trend, albeit with plenty of work to do to deliver on her vision…
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Network & InfrastructureEE densifies Westminster network with Ontix small cells tie-up
Ties with shared infra specialist and ambitious neutral host extended to 80 fresh sites in central London, in conjunction with assertive local authority. Learn more…
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Financial & PerformanceBT Consumer returns to multi-brand approach to ‘defend and win’ against altnet incursion
FY24–25: BT CEO Allison Kirkby has found an ally in new Consumer boss Claire Gillies as they work to undo ‘underweight investment’ in BT and Plusnet brands of recent years. U-turn on New EE strategy sees multi-brand approach ‘reactivated’, regional campaigns to beat local altnet competition…
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Financial & PerformanceTNT Sports losses mount as BT exit option nears
Losses accelerate at BT–Warner Bros. Discovery sports broadcasting JV, as BT’s potential escape route opens soon.
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MarketingBT brand to retain consumer spot after strategy rethink
BT to keep titular brand running alongside EE in the consumer space, reversing a decision to scrap the BT marque. Move reportedly made to retain “older customers” familiar with legacy branding, as BT faces imminent migration of customers onto newer services…
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M&ABT kicks off talks to exit TNT Sports venture — report
Group reportedly at early stages of discussions to offload 50% stake in venture to Warner Bros. Discovery. Move previously hinted at by BT chief Allison Kirkby, as part of strategy to remove non-core distractions from the operator…
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Financial & PerformanceBT Q3 Spend: savings on track thanks to job cuts, network upgrades
Q3 FY24–25: Efficiencies delivered through headcount cull and fibre migrations, with BT on track to hit financial savings targets…
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Financial & PerformanceBT Q3 In-depth: talk is good, but seeing will be believing
Q3 FY24–25: CEO Allison Kirkby remains optimistic about FY despite shaky Q3, but goalpost-moving last quarter left expectations low. The headlines are much the same: Consumer’s woe; Business’s rebirth; Openreach’s fibre charge. While the latter is still BT’s source of good news, there are awkward questions over each of the Group’s CFUs…
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Financial & PerformanceBT Q3 Highlights: is the tanker beginning to turn?
Q3 FY24–25: 12-months in and CEO Allison Kirkby continues to impose herself on the Group with yet more executive changes, but the needle on KPIs has scarcely twitched. Management remains optimistic about prospects at Consumer and Openreach, but latest Business reboot smacks of overseas defeat, as Q3 trading update builds on now-familiar ‘wait and see’ mantra…
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Financial & PerformanceIn depth: Openreach line losses accelerate, fibre gaps widen as strategic vulnerability
Q3 FY24–25: BT’s wholesale division again reports strong financials and record fibre build, but a deeper look reveals a worrying trend of accelerating line losses. This analysis delves into the implications of altnet and Project Gigabit competition, eroding historic market dominance.
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Public AffairsBT beats landmark class action case, cleared of unfair pricing
Competition Appeal Tribunal dismisses first-of-its-kind collective class action against BT, having found it to be charging ‘excessive’, but not ‘unfair’, prices.
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Network & InfrastructureOfcom plots spectrum fee overhaul after MNOs’ calls for change
UK regulator sets out proposal to cut £40m from mobile operators’ collective annual spectrum licence bill after BT’s call for change.
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Enterprise (B2B)BT set to miss out on £895m ESN services deal — report
IBM–Samsung bid expected to be preferred over BT–Leonardo for Emergency Services Network IT services contract. Public sector remains BT Business’s biggest earner, but management notes impact of new government…
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Network & InfrastructureEE rings up £1.29bn Emergency Services Network deal
Extended agreement takes EE engagement to at least 2032, with 4G RAN the focus.
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Financial & PerformanceKirkby ‘convinced’ of BT strategic plan despite scale of challenge
Q2/H1 FY24-25: BT CEO Allison Kirkby now settled into role and aware of mountain to climb, but no less confident of the Group’s strategic direction.
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Financial & PerformanceIn-depth: change is coming at BT, ‘trust me’
Q2/H1 FY24-25: Group CEO Allison Kirkby calls on investors to ‘trust me’ in wait for promised turnaround as revenue falters in first half of the year.