All AI (artificial intelligence, machine learning) articles – Page 5
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Interview
Hello, Beastie: Octopus Energy’s Kraken takes on legacy tech in broadband customer service
Exclusive: Kraken Utilities CEO and sibling Cuckoo’s CCO discuss how Octopus Energy’s tech platform underpins growth ambitions. Watch out Amdocs, NetSuite (Oracle), Salesforce, SAP…
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Interview
Tesco Mobile’s CTO delivers the goods with tech refresh
Sally Marriott highlights work to supercharge innovation at Tesco–Virgin Media O2 joint venture, via wide-scale transformation programme. Assisted by Adobe and Salesforce, as wall as co-owner VM O2…
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Network & Infrastructure
Vi taps Anritsu to power VoLTE service assurance gains
Longstanding tie-up between Indian operator and Japanese platform provider said to produce service quality results.
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Financial & Performance
Tim turns ten: CEO still ‘hungry’ as DT preps next phase
Q3 FY23: Group boss Timotheus Höttges asserts that “we stay greedy” as he nears decade in job, and begins work with his strategy team on fresh plan for FY25 onwards.
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Network & Infrastructure
Digital Realty taps Blackstone for $7bn EU-US data centre hyper-build JV
Investment giant furthers digital infra interests, targeting 500MW in new IT load across four hyperscale DC campuses in EU and US from 2025.
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Financial & Performance
T-Mobile US says its customers should be for life
CEO Mike Sievert highlights need to keep both churn and upgrade rates low to minimise customer retention costs.
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Strategy & Change
Vodafone taking software engineering in-house to avoid complexity of ‘niche’ external partners
Head of Network Development Frederic Sundin tells Network Now delegates that Vodafone is navigating a “jungle” of startups to find the right partners, and going in-house as a “cheaper” option, more conducive to network simplicity dreams…
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Strategy & Change
FY24–FY26 plan: Telefónica flaunts its capex-factor
Group lays out GPS-branded strategy update, grabbing spotlight with industry-‘leading’ ambition on capex intensity reduction.
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People
“I don’t want to be loved”: DT’s Höttges discusses his drivers as a CEO
Outspoken CEO of Europe’s biggest telecoms player reflects on vagaries of his management style.
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Public Affairs
Höttges sounds alarm over EU telco vulnerability to foreign takeovers
Sharing dais with Orange and LGI, DTAG chief rails at litany of EU failings. Inflexibility and inertia dashing innovation and investment, with Vodafone and others now targeted for ”slaughter” by PE, oligarchs. Read more…
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Strategy & Change
DT bosses tap into Asian experience on customer-centricity and tech development
Group’s Chief Executive Timotheus Höttges cites visit to tech partner SK Telecom as highlight of trip to region, while Europe Head Dominique Leroy travels to India to meet with software development partners.
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Network & Infrastructure
‘Show me the money’: vHive’s economic case for autonomous Tower Digital Twins
The TowerCo opportunity is no longer principally a real estate play, as traditional players work to extract more value from physical assets, and neutral infra players expand ambitions. vHive presents hard cash evidence supporting digitisation as key to unlocking a new level of economic worth.
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Suppliers & SCM
BT’s buying chief Pourrat injects risk management into the Sourced DNA
BT Sourced CEO on how instilling “culture of risk” within organisation’s DNA has enabled it to “react immediately” to supply chain disruptions.
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Strategy & Change
American Tower’s departing CEO talks up 5G, data centres, and AI
Tom Bartlett signs off on 14-year stint at US infra giant, arguing it is positioned favourably to handle rising AI and data demands as it scales its global digital infrastructure.
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Interview
Interview: Orange Wholesale chief says hyperscalers, cloud, AI fundamentally changing subsea cable
In an exclusive interview with TelcoTitans, Michaël Trabbia, CEO of freshly-reconfigured €7.4bn Orange Wholesale, highlights how the transatlantic currently dominates strong subsea investment (Pacific, Africa also in the frame), with hyperscalers (except Apple) key drivers on major routes. And much more…
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Strategy & Change
Sievert: T-Mobile to embrace AI and data in ‘post-Sprint integration era’
Operator plans to take advantage of new software tech to “re‑craft” company.
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Partnerships & Alliances
Deutsche Telekom and SK Telecom to develop telco-tailored AI digital assistant platform
Latest agreement stems from SKT’s partnership with US-based AI specialist Anthropic on multilingual large language models, for the benefit of DT-backed Global Telco AI Alliance.
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Strategy & Change
Blackstone targets ‘compelling’ digital infra gains
Investment behemoth wants to more than double the value of its infrastructure business, aided by AI-fuelled growth in data centre capacity and other digital assets.
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Strategy & Change
BT Business to slash product portfolio as CEO Burger lifts lid on strategy
B2B division to “do fewer things” in bid to drive efficiency, focus on customer outcomes, seek growth.
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Network & Infrastructure
Vodafone revamps monitoring capabilities with Celfocus as it eyes billion IoT devices mark
Artificial intelligence, machine learning and sub-second processing capabilities introduced into Vodafone’s monitoring of IoT core services connectivity for oversight of hundreds of millions of IoT connections. Upgrade driven by need to address client frustration over slow fault resolution, as well as internal desire for efficiency improvement. Scalability also key: ...