All AI/GenAI/ML (artificial intelligence, agentic, machine learning) articles – Page 2
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Partnerships & AlliancesTCS ‘more than a systems integrator’ as Vantage completes AI-powered platform rollout
Tobias Steinig, Chief Digital Officer at Vantage Towers, says LIRA platform now live across ten-market footprint, aimed at simplifying landlord interactions to create operational efficiencies and accelerate go-to-market.
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Network & InfraThe quest for autonomy: how agentic AI can deliver real ROI — new report
Research provides telcos with a pathway to delivering real value from agentic AI, featuring Tier 1 use cases and recommendations to help bridge “the autonomy chasm” to reduce operating costs, improve service reliability, and increase network agility.
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Analyst BriefingDeutsche Telekomwatch: All-action on AI
Analyst Briefing: DT’s AI-led sales and savings drive sees the announcement of initiatives focused on automated network optimisation, fresh B2B tie-ups with the likes of n8n, Scheer Group, and SupplyOn, and the addition of a new AI supremo in India. Elsewhere, we look at how the Group and other telcos are responding to the challenge posed by disruptive travel eSIM providers.
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OperationsVodafone infuses AI live translation into European call centres
Operator teams up with CAMB.AI to expand live translation software across European call centre footprint. The tie-up sees Vodafone continue to integrate AI systems within its call centres, aiming to accelerate complaint resolution and improve customer experience.
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Partnerships & AlliancesOrange ties with French energy agency on AI networking
Operator kicks off five-year ‘semantic communications’ project with French government agency aimed at improving network efficiency, slashing energy costs, and laying the groundwork for AI-native networks.
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Network & InfraSpanish government green lights Telefónica-led Gigafactory bid
Spanish government gives the go-ahead for public-private venture that will lead European AI Gigafactory project. Private shareholders include Telefónica, ACS, and Santander.
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Partnerships & AlliancesVodafone’s Pairpoint taps Allora Labs for ‘decentralised’ predictive AI
Vodafone–Sumitomo venture to integrate AI-powered ‘intelligence layer’ from Allora Labs into its Economy of Things portfolio, helping to drive commercialisation push under recently refreshed strategy…
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PeoplewatchFrance Peoplewatch: MásOrange CEO brought into ExCo fold; Utiq selects new chief
Latest senior and strategic people moves in the French telecoms and digital infra sectors, including a new CEO at telco adtech venture Utiq, MásOrange chief Meinrad Spenger joining the Orange Group Executive Committee, and Iliad CEO Thomas Reynaud retaining a seat on the Tele2 board.
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Partnerships & AlliancesBT gets in on sovereign frontier AI as gov pitches UK as ‘AI maker, not taker’
BT enters the sovereign AI breach as one of a cohort supporting Cosine’s Lumen Sovereign project to build and train a frontier AI model exclusively on UK soil. Government gets in on the action by providing crucial sovereign compute resource, along with a wave of parallel sovereign AI announcements…
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Partnerships & AlliancesVirgin Media O2 trials telco cloud voice-enhancement with Mavenir
Mobile core network software seeks to improve call clarity for users with hearing loss as well as enhancing customer experience. Move sits within £1.4bn Mobile Transformation Plan and backdrop of other operators also turning to 5G standalone and AI to restore voice as a value add…
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Analyst BriefingBTwatch: BT gets its AI wings, swoops on enterprise opportunity
Analyst Briefing: CEO Allison Kirkby happy with progress at the Group in the FY, but with the usual room for improvement across all divisions. B2B gets busy with AI, cybersecurity, and MVNOs at the fore; B2C gets mobile; and the ‘transformation’ machine rolls towards another 40,000+ job cuts…
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Products & ServicesDT adds n8n’s workflow software to growing AI enterprise portfolio
Operator adds AI-powered workflow automation platform from investment n8n to its enterprise portfolio, as the Group continues push to create “full suite” of AI products for business customers.
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Network & InfraBT joins exclusive telco cohort in Anthropic’s frontier AI security project
Telco is the first UK business to confirm Project Glasswing participation, and the first European telco on the list, gaining early access to a frontier AI model aimed at pre-empting next-gen cyber threats.
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Network & InfraT-Mobile leverages AI to adapt to data demand surges
Operator launches AI-powered Dynamic CX platform to tackle network congestion during public events, mirroring solutions that parent Deutsche Telekom has been developing in Germany.
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Strategy & ChangeCapita: rewired for agentic AI, and inviting telcos onboard
Interview: With hyperscaler alumni now at the helm and Snowflake Intelligence embedded in its AI Catalyst Stack, Capita is betting that agentic will redraw the economics of the contact centre. Chief AI & Product Officer Sameer Vuyyuru explains why telcos should be watching closely.
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OperationsT-Mobile cuts ribbon on first Indian tech hub
Operator opens up Global Capability Center in the city of Hyderabad, expanding parent DT’s presence in the country. T-Mobile reportedly planning to hire 1,000 workers at the site by 2027 …
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Network & InfraOrange activates Via Tunisia system, continues subsea cable expansion
Operator’s Via Tunisia subsea cable enters ready-for-service mode, as it moves to strengthen connectivity between Europe and Africa. System also supports Orange’s data centre interconnection ambitions…
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M&AEurofiber offloads French data centres amid hunt for scale
European connectivity provider moves to sell French data centre portfolio to ETIX, as it seeks to focus more on open access fibre and integrated digital infra services. ETIX to combine the sites into a “unified campus” in southern France, marking latest step in M&A-fuelled expansion…
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Strategy & ChangeOrange cloud boss highlights need for AI ‘blueprint’ to drive tech’s traction
Philippe Ensarguet sees organisational change, not technology, as the biggest barrier to AI adoption at scale.
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Network & InfraSoftBank picks France for €75bn mega-bet on European data centres
Japanese investment group unveils multi-billion euro programme to build out French data centre portfolio, amidst aggressive AI infra expansion in Europe and beyond. Investment among wave of digital infra projects that have emerged in and around recent Choose France Summit…