All Telefónica UK (O2 UK) articles
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Public AffairsOfcom details O2 UK ‘carelessness’ in billing investigation
Regulator publishes 74-page document highlighting the extent of O2 UK feet-dragging in its investigation as to why the operator overcharged customers during a seven‑year period. Demands O2 UK review its processes and systems to ensure accuracy and completeness of responses to information requests in future. Restates view that £150,000 ...
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Strategy & Change
Elsewhere in UK: VM O2 augments EV fleet
VM O2 augments EV fleet; becomes founding member of National Databank to provide free data to low‑income households.
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Innovation (R&D)
Telefónica Tech and Darwin collaborate on cybersecurity for CAVs
Deal continues Telefónica’s collaboration with Darwin on development of new CAV industry vertical.
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People
Latest Telefónica people moves: wholesale lead named at VM O2
VM O2 appoints Diego Tedesco to lead its Fixed Wholesale business in challenge to incumbent Openreach. SME‑focused team also filled in at newly‑merged UK operator, with appointments in marketing, products, and sales. Telefónica Tech draws in new faces from across the Group footprint.
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Financial & Performance
Headlines: recovery gathers steam but jitters persist
Group describes results as “significant step towards economic and social recovery”. OBs put in a solid quarter, with Vivo and Telefónica Deutschland reporting gathering commercial momentum. First quarter for refashioned UK business. Telefónica Tech’s expansion still being significantly driven by M&A, obscuring ‘organic’ progress. Centralisation of Hispam progressing, and ...
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Suppliers & SCM
VM O2 puts Samsung in RAN frame
Longstanding suppliers Nokia, Ericsson put on alert as JV explores “vendor diversity”. VM O2 will put Samsung’s 4G and 5G RAN equipment through its paces. South Korean supplier maintains kit is open RAN‑compliant (after some configuration changes).
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People
Dunne moves upstairs as Brouillette takes lead at Verizon
Former O2 UK CEO steps aside as head of Verizon’s fixed‑mobile consumer business. New role will see Dunne act as Strategic Advisor to Verizon Chairman. Change comes as new allegations linked to O2’s role in Phones 4u demise continue to emerge.
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Public Affairs
Phones 4u saga continues with ‘burner’ phone allegation
Former Orange exec Benoit Scheen attempted to arrange untraceable call to collude with Vodafone, according to High Court claim. Illicit text messages uncovered as part of evidence discovery.
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Financial & Performance
Tesco Mobile results: JV shines positive light on challenging period
Mixed bag for joint venture throughout UK lockdowns. “Highly competitive” twelve months sees operating profit rise 20%.
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People
Telefónica people moves: Group seeks strengthened government relations
Juan Montero takes over public policy and competition remit, with reshuffled reports in support. A direct swap on the Group’s Board sees María Rotondo Urcola fill Sabina Fluxà Thienemann’s shoes. Vivo names a successor for its vacant CIO spot. VM O2 builds out a marketing team to grow its ...
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Strategy & Change
Jansen battle‑ready as competition grows on two fronts
BT CEO returns to pre‑pandemic promises of a more robust defence of BT’s market position, on price if necessary. Speculation on heightened wholesale competition comes as Openreach Equinox fibre pricing looks set to reinforce the Group’s strong position. Retail threats may be more pressing for the incumbent as Sky ...
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People
Telefónica people moves: Tech begins integrating Cancom cloud acquisition
Telefónica Tech replaces Cancom UK&I board members with Group executives, following buyout. Vivo names Rocha de Matos and Simões network planning and IT directors, respectively. Former O2 UK executive Stansfeld joins fixed broadband player Quickline.
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Products & Services
Virgin Media O2 plans IPTV service launch
First streaming service offer targeted at young consumers. VM O2 sizes up aggregator opportunity.
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People
Telefónica people moves: VM O2 hiring spree
VM O2 continues to bed in second layers of leadership after inaugurating top‑table. Telefónica Tech makes regional appointments in Brazil, Germany, and Mexico.
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Public Affairs
Four years later, O2 UK bribery probe hits headlines
Sunday Telegraph report highlights an investigation into alleged corruption among O2 UK management. Claims appear linked to alleged abuse of the O2 UK incentive scheme, first identified in 2017, which prompted a significant overhaul of the operator’s anti‑corruption policy and procedures.
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Network & Infrastructure
Lopsided Scottish 4G project shows MNO divergence
After slow start, S4GI scheme now a third of the way towards meeting 2023 site rollout target. But EE remains dominant player, with site activation pipeline more than seven times as large as that of its three rivals. Signs SRN could be shunting S4GI down other MNOs’ priority lists. ...
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Suppliers & SCM
Virgin Media O2 picks Ericsson for 5G SA core
5G core network to be hosted on Ericsson cloud infrastructure in VM O2 data centres.
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Financial & Performance
H1 FY21: Telefonica seeks rationality at its core
Core markets showing progress as the worst effects of the pandemic begin to recede. Steady move towards converged services across all markets reflects continued pursuit of a valuefocused strategy as digital services begin to proliferate. Spanish flagship leading the way on strategy, but still experiencing a tough competitive market. ...
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People
Groves comes up inside track to lead VM O2 marketing
Former Tesco Mobile CMO to lead on VM O2 brand and marketing as two prime candidates depart. Veteran Groves set to push for a more holistic approach to customer experience across the merged business.
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Network & Infrastructure
Jansen now sees BT chasing 30 million premises with full‑fibre
Extra five million presented as ‘infill’ and presumably more rural. Immediate competitive riposte to news of Virgin Media O2 FTTP retrofit, which it neatly doubles. Jansen says BT not concerned, but challenger altnets should be. No rush for fibre JV partner, but Jansen reveals a UK compatriot would be ...
