Operations & Transformation – Page 10
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Financial & PerformanceBT ‘pulling levers’ to account for UK Budget burden
CFO Simon Lowth puts annual additional cost at £100m for the Group, with transformation plans to be ‘brought forward’ to compensate.
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Financial & PerformanceKirkby: multinational B2B ‘ripe for consolidation’ as BT pursues exit
BT H1: mutlinational corporate segment no longer a telco’s game, says CEO Allison Kirkby, and a divestment will accelerate turnaround plans. Talks ongoing with several parties, with both Global and Portfolio channels up for sale. UK business not immune to decline in the meantime…
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Strategy & ChangeBT Radianz is latest B2B unit to be put up for sale — report
Group reported to be looking for buyers for financial services unit in latest move to slim down, cut back.
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OperationsDT turns to GenAI to help navigate its own data
Californian player Glean joins Perplexity and OpenAI on DT’s GenAI roster, as Group refreshes partner base for billion-euro tech ‘impact’ push.
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Strategy & ChangeAccenture execs switch to Vodafone services venture VOIS as business resets
VOIS CEO Gary Adey talks up VOIS’ graduation from ‘back-office support to strategic partner of choice’, with new Accenture expertise in leadership positions.
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OperationsDT and Orange’s BuyIn venture adopts AI to “revolutionise” procurement
The Deutsche Telekom and Orange procurement joint venture unveiled its artificial intelligence (AI) strategy, joining telco buyer rivals BT and Vodafone in embracing automation.
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Strategy & ChangeT-Systems eyes software tie-ups with new Digital Ventures arm
T-Systems brings in Porsche exec to drive digital product development tie-ups with enterprise partners.
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Public AffairsUnions reject MásOrange’s revised lay-off plan
Newly-merged joint venture wants to push through nearly 750 redundancies to progress its four-year ‘synergy’ extraction programme and broader ‘two into one’ integration effort.
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PeoplewatchKirkby changes BT Digital guard: Mehta exits; Meakin earns cap badge
Latest Kirkby BT-Redefined trilogy: Departure of the Mehta, Rise of the Meakin, and Zen of the Watson. Read our analysis…
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Consumer (B2C)OpenAI: Altman to assign ‘best people’ to T-Mobile churn challenge
OpenAI CEO bullish on commercial potential of AI tie-up with T-Mobile, based on letting its platform explore operator’s “massive pools of data” for better and more rapid support decisioning.
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OperationsTelefónica Hispam CEO: upskilling ‘crucial’ to overcoming LatAm challenges
Alfonso Gómez Palacio says generative AI and “democratised” access to digital services set to help with training employees.
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EventwatchDT’s Höttges swings for extra AI gains
CEO bigs up Group’s AI efforts, while railing against excessive bureaucracy in this field.
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OperationsDT says latest European systems meld making ‘significant strides’
Execs report new Common Operating Model for Europe programme, focused on setup of shared solutions across DT’s regional markets, is already making impact on top and bottom line.
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Network & InfraTDC NET, Blue Planet trailblaze hybrid network inventory management
North American trend hits Europe with hybrid fibre-5G twist, as Macquarie-backed Danish incumbent NetCo advances IT/OSS and network modernisation, and Ciena’s Blue Planet network automation cloud arm builds momentum. Register to read more…
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OperationsO2 Germany CEO rules out me-too job cuts
Markus Haas says reducing workforce is not on the O2 agenda, instead placing focus on equipping employees with AI tools to boost efficiency. Comments come as Vodafone Germany continues to negotiate scaled-back job cut plans with unions. Read more…
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Financial & Performance‘Tough decisions’ ahead for Australia’s TPG amid cost-cutting
CEO Iñaki Berroeta announced jobs are going as latest part of multi-year cost-cutting programme.
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Strategy & ChangeVodafone Business hiring spree set to rev service growth in Germany
Vodafone’s B2B push gets underway in Germany with 120 new jobs to drive growth in cloud, connectivity, cybersecurity, and IoT.
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M&AAustralia’s TPG puts fibre back on the table in new Vocus talks
Macquarie-backed fibre operator Vocus in early talks with TPG Telecom as fibre assets put back on the table…
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Financial & PerformanceBT Q1 FY25 Highlights: Kirkby claims solid start despite performance wobbles
CEO Allison Kirkby assures of a ‘solid’ start to the FY, but trouble at Business and Consumer suggest challenge ahead.
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OperationsGenAI at BT: data hygiene critical to moving from ideas to implementation
Chief Data & AI Officer Deepika Adusumilli highlights data quality and cultural change as the two primary challenges to AI adoption at scale, with AWS’s Q and the ongoing Google Cloud migration supporting the effort.