More from TelcoFutures
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Products & ServicesVodafone Turkey gives TOBi a voice as automation drive continues
New feature intended to strengthen chatbot’s ease of use and minimise difference in customer experience between digital assistant and live representative.
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Strategy & ChangeBT looks to AI for ‘next billion’ value opportunity
DTW23 - Ignite: Harmeen Mehta takes BT’s transformation agenda beyond early targets with support from AI, eyes the “next billion” for the Group, and says operator’s radical transformation will define BT’s growth for the next decade.
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Innovation (R&D)Generative AI can ‘cut months’ from transformation, says BT
BT’s CDIO Harmeen Mehta: generative AI can cut “months, if not years out of our transformation”, but only if you “get to the tail”.
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Enterprise (B2B)Vodafone Turkey removes physical layer, embraces AI
Vodafone Business moves physical sales channels to digital medium in effort to improve CX in Turkey.
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Network & InfrastructureVodafone places 5G SA at heart of cloud gaming ambition
Vodafone and Ericsson trial 5G SA network slice for cloud gamers.
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Partnerships & AlliancesBT and Qualcomm go next-gen with 5G test lab
Duo expands partnership to test new 5G feature and “next generation” services.
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Suppliers & SCM‘Data is everything’: Quantexa supports Vodafone CX revamp
Vodafone’s Chief Data Officer Miryem Salah says Quantexa partnership is underpinning customer experience transformation project in the UK.
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Partnerships & AlliancesDeutsche Telekom sees SKT, Anthropic do heavy lifting on multi-lingual LLMs
Collaboration between South Korean operator and US-based AI startup to develop multilingual large language models for the benefit of the Global Telco AI Alliance, of which DT is a member.
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Enterprise (B2B)IoT at forefront of latest Vodafone Americas evolution
Vodafone Americas Director David Joosten details the unit’s work to evolve its indirect channel and IoT sales capabilities.
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Partnerships & AlliancesVodafone’s Economy of Things venture takes flight, onboards customers
Vodafone Digital Asset Broker CEO Jorge Bento lays out EoT future as Group carves out influential role in blockchain-based transactions.
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Products & ServicesVodafone, Nokia link up on cloud-based charging platform
Pair combines to develop cloud‑based converged charging system, enabling former’s business customers access to ‘future’ 5G services.
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Partnerships & AlliancesDeutsche Telekom spreads AI wings with ‘global’ alliance
Group signs MoU with e&, Singtel, and SK Telekom to form Global Telco AI Alliance.
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Network & InfrastructureVodafone spreads Qwilt to network edge
Scalable open CDN solution said to provide end-users on Vodafone network with responsive, low-latency streaming services.
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Network & InfrastructureOrange maintains 5G momentum with launch in Jordan
The Group has now launched 5G in nine countries, of which two are in Middle East and Africa. Orange Europe CMO hints at imminent 5G standalone launches after Spain.
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Network & InfrastructureAsterion builds FibreCo challenger to Telefónica in Spain
Olin Group’s portfolio now includes ten regional operators, with collective fibre footprint of 1.6 million premises. FibreCo newcomer plans to open up more than half of its fibre network to third-party operators in 2023. Spain’s saturated fibre sector appears ripe for further consilidation.
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Venturing & Investments3i Infrastructure injects €24m into fibre provider DNS:NET
Investment will fund continued expansion of DNS:NET’s fibre network in Germany. Former Truphone Chief Executive Ralph Steffens appointed as co-CEO.
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OperationsTelefónica to merge digital and R&D units
Chema Alonso to take helm at Telefónica Innovación Digital, with direct report into Chief Strategy and Development Officer Mark Evans. New unit to focus on internal technology development, leaning on GSMA’s Open Gateway API platform.
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Consumer (B2C)Virgin Media O2 levels up gaming ambitions
Operator goes toe-to-toe with other UK telcos in gaming sphere after launching ‘first venture’ into sector since merger.
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Network & InfrastructureBT launches commercial trial for quantum metro network
HSBC named as the inaugural test case for the QKD-based network, with commercial trials now underway.
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Strategy & ChangeBT wrestling with skills gap in “turbulent” times
BT Business seeking to position itself as a dynamic workplace as telcos continue to battle deep-pocketed IT rivals for vital software skills.