All EE articles
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Network & InfraOptimising Virgin Media O2 joins BT and VodafoneThree in laying down 2G switch-off schedule
Operator seeks to free up frequencies as 2G switch-off to begin in 2029. Spectrum to help VM O2 catch up with rivals on network capacity and strengthen 4G and 5G services. However, Ofcom notes “clear expectations” in place around support for 2G-reliant customers…
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Analyst BriefingBTwatch: context-aware network mission gets moving
Analyst Briefing: Reza Rahnama has pitched the benefits of BT’s context-aware network ambitions for mission-critical comms; network slicing and L4S in the works as 5G SA the primary focus; EE’s lauded for role in ESN; Openreach lined up to bid on Welsh broadband mega-contracts…
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Network & InfraBT maps strategic shift from GEO to LEO for rural backhaul
CCW 2026: Demand for low latency connectivity has prompted a shift to low-Earth orbit mega-constellations for ultra-rural mobile sites as BT’s priority LEO use-case. Consumer D2D services considered a future prospect, but mobile backhaul has a role now — and HAPS has re-entered the conversation too…
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Network & InfraUK ‘fortunate’ to have BT on board as mission critical comms project nears maturity
CCW 2026: Emergency Services Network (ESN) programme leadership talk up BT’s role in mission critical comms as the operator taps ‘shared benefits’, leans into commercial incentives and avoids ‘excessive’ legislation…
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Partnerships & AlliancesVirgin Media O2 trials telco cloud voice-enhancement with Mavenir
Mobile core network software seeks to improve call clarity for users with hearing loss as well as enhancing customer experience. Move sits within £1.4bn Mobile Transformation Plan and backdrop of other operators also turning to 5G standalone and AI to restore voice as a value add…
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Analyst BriefingBTwatch: BT gets its AI wings, swoops on enterprise opportunity
Analyst Briefing: CEO Allison Kirkby happy with progress at the Group in the FY, but with the usual room for improvement across all divisions. B2B gets busy with AI, cybersecurity, and MVNOs at the fore; B2C gets mobile; and the ‘transformation’ machine rolls towards another 40,000+ job cuts…
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PeoplewatchBT Peoplewatch: Plusnet chief expands brief as multi-brand strategy makes mark
June 2026 edition: BT taps the banking industry for digital and transformation expertise; the renewed multi-brand strategy prompts pivots at Consumer; Openreach beds in nascent CX division; and a Data & AI vacancy opens up at BT Digital…
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Financial & PerformanceFighting fibre with fibre: BT Consumer goes hyper-local in counter-attack against challengers
FY25–26: BT CEO Kirkby trumpets a marginal return to broadband customer growth as an early sign of a Consumer comeback.
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Consumer (B2C)BT shifts ‘from build to brand’ as it leans back into heritage
CEO Allison Kirkby has ‘relaunched’ the consumer BT marque three years after it was sidelined, with a return to mobile and a renewed focus on the operator’s ‘most loyal’ customer base.
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PeoplewatchBT Peoplewatch: stores, service ops, and security reshuffles
April 2026 edition: another veteran networks research Fellow leaves BT; Openreach fills out CX and regional Service Operations teams; bricks-and-mortar stores get a new director; Ian Cheshire lined up for Ofcom chairmanship…
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Analyst BriefingBTwatch: the return of budget mobile?
Analyst Briefing: reports emerge that BT is preparing a consumer reversal, re-entering the no-frills mobile space and re-energising the BT brand. Elsewhere, Business CTO Colin Bannon makes a rare plea for more regulation; and Ofcom opens a compliance investigation…
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Network & InfraBoldyn heads underground to help bring UK’s ESN online
Boldyn further expands its 4G infrastructure in the London Underground to support the Home Office’s long-delayed ESN project, in collaboration with EE and TfL. Move sees the neutral host provider expand its portfolio of ‘specialised’ connectivity infra…
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Analyst BriefingBTwatch: security, sovereignty take centre stage
Analyst Briefing: BT is expanding its UK sovereignty push with new services and capacity plans; security also gets a nod via a major leadership change said to enable ‘focus and scale’; and changes in the fibre world mean more subsidised build for Openreach…
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Analyst BriefingBTwatch: turning to AI for legacy migrations, future autonomy
Analyst Briefing: BT’s embrace of AI stretches to network autonomy and engineer scheduling; EE adds a Starlink tie-up to improve ESN emergency comms; and the Group finalises the Scottish WAN migration project…
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PeoplewatchBT Peoplewatch: data and API commercialisation brought under new leadership
March 2026 edition: a wave of end-FY changes sees BT tap Verizon for a Group-level strategy appointment; bring in a new network procurement lead; and move data and API commercialisation under fresh ownership. Significant changes at Consumer and Openreach, while BT alumni pick up exec roles elsewhere…
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Network & InfraEE refreshes ESN fleet with Starlink connectivity
Operator rolls out upgrades its rapid response vehicle fleet with Starlink LEO service onboard as it looks to build Emergency Services Network resilience.
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Analyst BriefingBTwatch: Openreach gets innovative with fibre tech
Analyst Briefing: As Ofcom lays out its latest regulatory regime and rivals squabble over altnet consolidation, Openreach remains focused on fibre rollout. Deals with Google Cloud and a pilot with Lightsonic put the incumbent’s fibre deployment machine into overdrive, and showcase the potential value-add beyond pure connectivity…
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Network & InfraUK’s long-delayed ESN gets a new set of ‘realistic but ambitious’ targets
The oft-criticised Emergency Services Network is now expected to go ‘live’ in mid-2028, with a mass transition not set to complete until 2030 — more than a decade behind schedule. EE and IBM claim significant progress, however, and Home Office assures latest dates are within reason…
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Analyst BriefingBTwatch: slicing 5G, steering 6G
Analyst Briefing: BT gets to work on 5G network slicing with Ericsson in a bid to leverage the network for B2B customers; while ‘committing’ with Nokia, NVIDIA, and Qualcomm to help shape early 6G thinking…
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Products & ServicesVirgin Media O2’s Starlink mobile services take off
Operator opens up O2 Satellite offering to customers, pipping rivals to become first UK MNO to get direct-to-device services off the ground.