DT Consumer
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Strategy & ChangeDT bosses tap into Asian experience on customer-centricity and tech development
Group’s Chief Executive Timotheus Höttges cites visit to tech partner SK Telecom as highlight of trip to region, while Europe Head Dominique Leroy travels to India to meet with software development partners.
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Partnerships & AlliancesBang & Olufsen withdraws from more than 700 T-Mobile US stores
Danish maker of high‑end audio equipment “didn’t get the results” it wanted from operator partnership.
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Products & ServicesTelekom Deutschland promises speed hike with 5G Hybrid
Hybrid package combines fixed and mobile networks, providing “significantly faster” broadband speeds at home.
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Strategy & ChangeTelekom Deutschland scopes out strategies to drive green progress
German mobile network operators exploring how to balance energy-saving measures with a good network experience.
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PremiumElsewhere in Germany: TDE wins deal to operate passive network
TDE wins deal to operate passive network in Bavaria.
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Suppliers & SCMT-Mobile turns to Amdocs for FWA customer support
T-Mobile signs up for Amdocs’ Home Operating System to support 5G Home Internet.
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PremiumAmdocs wins more new business from T-Mobile US
T-Mobile signs up for Amdocs Commerce & Care and Monetization suites.
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PremiumT-Mobile boasts consumer strength, targets switchers
Preliminary Q4 results indicate strong FY22 for T-Mobile, with “record high” and “industry best” contract net adds.
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Partnerships & AlliancesMagyar Telekom picks ThinkAnalytics for user-targeted content
MT becomes latest NatCo to deploy Think360 platform for personalised TV viewing.
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Partnerships & AlliancesT-Mobile taps Salesforce for ‘next-generation’ CX vision
Salesforce flags ‘transformational’ deal signing.
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PremiumGoogle Cloud flags TMUS tie-up on customer care
US NatCo to use AI and data analytics technology to improve customer relationships.
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Suppliers & SCMT-Mobile’s Assurant deal sees in-store repairs U-turn
On-site repairs service moved to Assurant stores a year after T-Mobile retail investment.
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PremiumTMUS gets people moving with travel tie-ups
TMUS’s latest Un‑Carrier campaign adds travel‑oriented benefits through partnerships with AAA, Rocket Travel, and Shell.
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PremiumWatchdog greenlights OTE’s free broadband upgrades
National telecoms regulator rejects Vodafone request to stop OTE’s new broadband deals.
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PremiumElsewhere in Telekom Deutschland: sports bundle launched
TDE launches new mobile plans and sports bundle; minimum broadband speeds now enshrined in German law.
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PremiumElsewhere in T-Mobile: operator committed to 5G value as rivals up prices
TMUS ignores rising costs, remains committed to 5G value proposition.
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Network & InfrastructureDeutsche Telekom gains clean sweep in 5G network rankings
Opensignal analysis recognises Telekom with clutch of awards, besting O2 and Vodafone across most metrics.
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PremiumElsewhere in Telekom Deutschland: adam&eve to work alongside DDB
Telekom Deutschland channels adam&eve to up creativity; MagentaTV boosts RTL+.
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Strategy & ChangeTelekom Deutschland to change tariffs in fight against ‘cheap is cool’ mentality
TDE Sales & Service lead Ferri Abolhassan says tariffs will be restructured later this year. Customer satisfaction a priority, with service identified as a key differentiator.
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PremiumElsewhere in Telekom Deutschland: testbeds built at hubraum in Berlin
IoT partnerships signed with Murata and Nowi, with Omniflow smart city tie-up demoed at MWC.