All Communications Workers Union (CWU) articles
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Public AffairsUnion slams Capita’s offshoring plans for Virgin Media O2 contract
Contact centre provider Capita has sparked outrage at the Communication Workers Union over plans to move 150 jobs that support Virgin Media O2 from the UK to South Africa.
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Analyst BriefingBTwatch Weekly: M&A spotlighted in Europe; rural fibre the focus in UK
Latest from BT as the Group advances its UK retrenchment on multiple fronts; Openreach build continues at pace, with connections to boot; Global Fabric expands Google Cloud collab for greater scale, reach; Harmeen Mehta named CDIO at BT data centre partner Equinix…
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Analyst BriefingBTwatch Weekly: collaboration key to Group’s innovation, transformation
Latest from BT and its ecosystem, including a call for quantum collaboration; EY, Pega tie-up on SMB channel transformation; legacy migration progress; and Q3 trading update build up…
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Analyst BriefingTelefónicawatch Briefing: Spain’s flip to fibre phase two
Reports highlight how Spanish telco and infra players, having established lead on push from copper to fibre, are now looking to iron out footprint imbalances across urban and rural areas. Read more…
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Analyst BriefingBTwatch Weekly: security in focus at Business, exec changes at EE
Latest from BT as a news emerges of a security breach at Business; more strategic people moves across the Group; and another ESN contract nears, with BT said to be out of the running. More from Openreach, EE, elsewhere…
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Financial & PerformanceFleet manager Rivus folds and sells up after losing BT contract
Rivus, BT’s former fleet services provider and 2019 divestment, brings in administrators before selling up to new largest customer.
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Analyst BriefingBTwatch Weekly: Kirkby gets stuck in on busy first day
Latest from BT and its ecosystem in a week of change at the top as Kirkby settles in; Q3 results fail to set the world alight but offer foundational promise; plus more from BT and beyond…
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PremiumElsewhere in Openreach: Openreach altnet rival hits connections milestone
Openreach altnet rival hits connections milestone.
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Strategy & ChangeCWU hits out at Rivus restructure following BT split
Rivus reveals plans to restructure LCV operation, with garage closures and transfer of employees to BT’s new fleet management supplier in the pipeline.
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OperationsVirgin Media O2 to slash up to 2,000 jobs
Operator expected to make cuts by end of July. Move comes in wake of property portfolio review and planned closure of long-established Slough HQ.
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PremiumElsewhere in BT Consumer: BT aims to support the digitally excluded
BT aims to support the digitally excluded as target regions set for Digital Voice switch announced.
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Partnerships & AlliancesBT splits with fleet maintenance partner Rivus
Telco awards fleet maintenance contract to new provider Holman after split with 2019 carve-out Rivus.
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Public AffairsBT and CWU look to bury the hatchet with “cost-of-living pay rise”
From 1 January 2023, all BT workers in the UK earning less than £50,000 a year will receive pay rise of £1,500.
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Financial & PerformanceBT conscious of energy storm, seeks staff benefits
While CFO Lowth flags work with UK government to brace for energy shortages; CEO Jansen reserves subsidies for cost-of-living help.
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Public AffairsBT reports 40k broadband user hit from industrial action
Openreach broadband base down 89,000 in Q2, with strikes having significant impact.
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Public AffairsCWU warns of further strikes: “BT management can’t keep hiding”
Union claims BT boss Jansen “doesn’t think his workers are worthy of a pay negotiation”.
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Public AffairsVirgin Media O2 offers pay rise as BT workers take to picket line
Cost of living payments to be provided for VMO2 staff with a base salary of £35,000 or less.
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Public AffairsBT union raises stakes as emergency call handlers join strike
Communication Workers Union feels it had “no option but to up the ante” after BT “refused to negotiate” on pay.



















