All TelcoTitans.com articles in BTwatch #325
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Digital ReportsBTwatch Report #325 – June 2021
Key stories include: Jansen’s five-year transformation touted | Altice picks up £2.2bn BT stake | Vacancies on the Group board | Enterprise moves into SoHo | Openreach tech turnaround nears completion
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PremiumQ4 FY20–21 — Consumer’s sporting chances
Pandemic is serialising Consumer’s A Tale of Three Brands in quarterly instalments. Two steps backward: premium vision at odds with painful realities of ARPU and competitive reality. 2021 bounce (and digitalisation progress) cannot come soon enough, but growth seen backloaded. Latest FTTP chapter set to see retail rivals hitting ...
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PremiumQ4 FY20–21 — Enterprise judders; next stop Shuter’s refit
Hybrid display of worst of Consumer and best of Enterprise. Shuter’s makeover blueprint to be unveiled at Business Briefing. Almost entirely ignored by Jansen and Lowth on analyst’s call.
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PremiumQ4 FY20–21 — Global’s resilience sapped by pandemic
COVID-19 impact hitting more KPIs. Jansen and Lowth retain faith. Growth plans pinned on SD-WAN, managed security, and now 5G FWA.
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PremiumQ4 FY20–21 — Hot property Openreach unruffled as ever
Smoothly navigating fibre, pandemic and all-IP. Gearing up to steamroll the fibre landscape. Altnets seen taking great share of Openreach fibre.
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Strategy & ChangeElsewhere in Openreach: Ciena flags optical kit win
Ciena gains an optical kit win; progress update on USO; copper stop-sell orders issued in further 77 exchanges.
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PremiumBT Ireland expands wholesale FTTH services
National Broadband Plan to add 544,000 premises to BT Ireland offers.
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PremiumElsewhere in BT Consumer: Ofcom report sheet comes in
Ofcom highlights areas-for-improvement (and differentiation) in customer service; BT Sport continues search for innovative partners.
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PremiumUK government hands WAN win to BT
Five-year, £23m contract signed for network access services to the DWP. BT’s Strategic Supplier standing consolidated.
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PremiumElsewhere in BT Enterprise: Hosted Communications suite bulked up
Webex added to Hosted Communications; seven new MNVO’s running on EE’s network.
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PremiumElsewhere in BT Global: Egypt license renewed
Egyptian licences get a refresh; Global turns to IR to help tie together virtual rooms.
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PremiumAGCM initiates probe into BT Italia divestment
Italy’s competition watchdog examining ins and outs of BT’s deal with TIM. Concern from competitors as TIM seeks to consolidate market position. BT to retain a presence in the country whatever the outcome.
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PremiumEE adopts Nokia’s SON
Operator implements Nokia’s Self-Organizing Networks software in a bid to improve customer experience on its mobile networks. Nokia hails the deal as evidence of the strength of its BT account, which is said to have taken on a “continuous development” model.
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PremiumAmdocs’ BriteBill swings into BT action
Customer billing system up and running after four year implementation period. BriteBill platform designed to provide easier-to-understand bills, reduce call-centre engagement, and offer scope for “personalised” service recommendations.
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PremiumBT activates standalone 5G at Adastral Park
BT’s EU-funded 5G research facility upgraded using ‘proof of concept’ hardware from Samsung Networks.
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PremiumElsewhere in BT Group: VM-O2 challenge emerges
Virgin Media O2 challenge gets real; Dundee offices set to take 1,000 staff; government-backed broadband schemes under the spotlight.
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M&ABT’s uninvited new co-pilot: what’s Drahi’s mission?
Altice buys minority stake but claims no intention of full-fledged takeover. Seeks to support BT’s strategic fibre, for which Drahi has genuine zeal. BTwatch explores industrial logic and financial machinations behind move.
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ProfileWhich Drahi has BT got itself entangled with?
Altice empire expands into UK. Drahi: a fibre visionary or ruthless financer? Does BT investment represent change of tack by rapacious wheeler-dealer?
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M&ABT quietly divests Boingo Wireless interest
Telco offloads small minority stake in Boingo. US wireless internet service provider recently subsumed by Digital Colony.
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Enterprise (B2B)Sims to head up new BT SoHo unit
Enterprise launches new iteration of Halo for Business with added support for micro-businesses. One of first major moves by Enterprise division following entrance of new CEO Rob Shuter in February.