All BT Group articles – Page 61
-
Suppliers & SCMRest of BT contact centres to adopt NICE tech
BT deploys solutions from longstanding partner across “additional lines of business” to optimise processes and boost customer retention.
-
PremiumBT Cloud Work seeks to allay Zoom security concerns
BT Enterprise cloud communications offering from RingCentral uses Zoom technology for video conferencing. Zoom’s widely publicised security incidents might put off business customers, but BT assures that its platform is designed to avoid such risks.
-
Suppliers & SCMBT taps Blackbird for in-cloud video editing
Content operations team to adopt new editing software, with Group seemingly keen to retain some form of remote working model post-COVID-19. Blackbird CEO says BT’s green credentials chime with its own. Eleven Sports and Liverpool Football Club join BT in vendor’s expanding client ecosystem.
-
Partnerships & AlliancesBT buys in to Enjoy personal service
“Commerce-at-home” service provider earns four-year contract renewal. BT now an investor in the company as it weighs up a SPAC-delivered listing.
-
PremiumBT “disappointed” as government tweaks voucher scheme
Government kicks off first phase of £1.2bn Project Gigabit. £210m for rural voucher scheme, but fewer communities are eligible; £110m for connecting rural doctors’ surgeries, libraries, and schools. DCMS Delivery Plan suggests considerable uncertainty on most effective way to target government spending.
-
Network & InfraBT completes EE Digital Platform Services migration
Multiple EE services now based in Kubernetes-powered environment. New system “more flexible and ultimately cheaper”.
-
Strategy & ChangeElsewhere in Openreach: R100 gets prepped in Highlands & Islands
Openreach readies for Scottish R100 subsea surveys; wholesale price increases take effect.
-
PremiumElsewhere in BT Consumer: Extreme E rights nabbed
BT Sport takes racing rights and targets Ashes renewal.
-
Strategy & ChangeSelley “driving two trains” as fibre provisioning speeds up
Increasing Openreach resources are being funnelled towards ensuring customers are connected to full fibre — and revenue keeps coming in — while the rollout builds momentum. No firm date set to reach 20 million homes target, but annual goals to be flagged. As competition builds among fibre altnets, Openreach ...
-
InnovationMachine safety startup nets grant to join BT-backed Belfast Smart Port
AI-powered safety startup Machine Eye wins £75,000 proof-of-concept competition from Techstart. Business wins grant for access to BT’s private 5G network at Belfast Harbour’s Smart Port development.
-
Suppliers & SCMBT Sourced adopts Globality’s smart purchasing tech
Pourrat’s new ProcureCo leveraging AI to “transform” buying processes. Globality platform to enable simpler, speedier way of doing business. Tie-up of importance to ECG compliance strategy.
-
M&ABT absorbs Local Business agent Fourfront
Reseller relationship brought in-house in small transaction. BT says no shift in strategy for SME go-to-market.
-
Analyst ReportBTwatch Report #322 – March-April 2021
Key stories include: Free rein on fibre | BT claims AI thought leadership | Open RAN to scale in 2027 | BT to brings 5G x-haul to MNOs | Hybrid to trump ‘cloud-first’.
-
PremiumBT people moves: Karonis replacement named at Enterprise
Following the launch of BT Digital and BT Networks, Dave Matthews was appointed BT Enterprise CTIO to fill Karonis’ shoes. BT Non-Executive Director Cheshire takes a Chairman role at Spire Healthcare. BT Global SVP Roger Woodend departs for AWS.
-
Suppliers & SCMBT Sourced embarks on buyside disruption
Low-key launch for BT’s “standalone” procurement company. Time will tell if greater reliance on digital tools will turn BT Sourced into “procurement disruptors and trailblazers”.
-
OperationsBT’s revamped Newcastle office set for re-opening
Operator to inaugurate opening of “one of first” upgraded offices under Better Workplace scheme. “First phase” of site redevelopment completed, with hybrid working practices helping maintain operations in meantime. Gosforth to prioritise employee welfare as a means to boost customer service.
-
B2BBT Enterprise eyes 2023 for 5G lift-off
Spencer says better performing 5G standalone networks needed to kick-start market. Operator inexperience in provisioning spectrum for private networks another brake on enterprise adoption. University Hospitals Birmingham and Belfast Harbour again hailed as BT’s main B2B 5G success stories.
-
Strategy & ChangeNetworks joins Digital division to replace BT Technology
BT Technology was shuttered and replaced by two new divisions: BT Digital and BT Networks. Harmeen Mehta and Howard Watson at the respective helms as BT seeks transformation and modernisation. Fotis Karonis replacement named at BT Enterprise.
-
Strategy & ChangeElsewhere in Deutsche Telekom Group: BT holding devalued
Deutsche Telekom adds name to open source Magma initiative; Orange and TIM add theirs to DT-backed programmes.
-
B2BBT positions for post-‘cloud-first’ enterprise era
In collaboration with Dell/VMware, BT flags ability to securely “repatriate” apps back into private servers as enterprises retreat from ‘cloud-first’ strategies.