All Amdocs articles – Page 3
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PremiumIndia: Amdocs highlights billing revamp progress
Telecoms IT specialist Amdocs flagged further work with Vodafone India (VfIn) on billing system modernisation.
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PremiumElsewhere in Vodafone Europe: VfD introduces flexible working model
Flexible working policy introduced in Germany; VfUK signs up to Greener Litigation pledge.
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Partnerships & AlliancesO2 Germany picks Elastic for IT transformation
Elastic CEO flags new deal with German OB.
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PremiumTMUS business assurance in cloud with Amdocs, AWS
Amdocs flags successful public cloud implementation of its “AI-powered” business assurance solution.
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PremiumVM O2 taps Amdocs Media for OTT onboarding
New deal looks to build on pre-merger relationship with Amdocs Media.
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Analyst ReportTelefónicawatch Report #162 – April 2022
Key stories include: CEO: Telefónica sights ‘new world’ | Vivendi keen to rekindle Group ties | Atento calls up private equity | Group builds on UK&I side hustle | Spanish rival merger talks welcomed
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PremiumMATRIXX highlights cloud billing progress
IT architecture overhaul continues at German OB with MATRIXX charging solution, backed by Google Cloud. Limited rollout set to extend across B2B services, adding to a number of recent partnerships.
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Partnerships & AlliancesT-Mobile US wheels in Amdocs for data management
Amdocs CEO flags “multi-year” deal on DataONE, the vendor’s cloud-based data management system. Closer BSS integration following Sprint merger, and gaining actionable insights from customer behaviour, appear key goals. DataONE contract follows last year’s adoption of amdocsONE to provide “next-generation” comms and media services.
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PremiumVodafone Turkey taps Amdocs for automated testing
Three-year deal linked with Group-wide Tech 2025 ambitions.
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PremiumVodafone, Telefónica launch fixed-broadband TIP group
Operators co-chair new TIP project group targeting FTTP access technologies. Vodafone cementing leadership at TIP.
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PremiumVodafone and Amdocs go again on CX improvement
Group-wide partner tapped to deliver CRM upgrade for Spanish OpCo. Tie-up marks an expansion of previous CX-oriented arrangement. Focus on helping facilitate Vodafone Spain’s “TechCo” transition and cost reductions.
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PremiumAmdocs to support billing tidy-up
Magyar Telekom’s billing transformation programme gets underway with Amdocs’ partnership. IT services provider will drive digitalisation and modernisation of the NatCo’s billing platform, the first element of a broader Future of Billing initiative.
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Strategy & ChangeTelefónica’s Rao hails bold approach to customer tech refresh
CTIO highlights ‘co-creation’ role played by partners such as Salesforce.
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Analyst ReportVodafonewatch Report #197 – June 2021
Key stories include: Board review concludes ”refresh” needed | VPC scores with promoter turnaround | Vodafone Egypt set to be rehoused | Benelux merger ’not on agenda’ | Vodacom to centralise IT and network assets
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PremiumAmdocs’ BriteBill swings into BT action
Customer billing system up and running after four year implementation period. BriteBill platform designed to provide easier-to-understand bills, reduce call-centre engagement, and offer scope for “personalised” service recommendations.
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Strategy & ChangeElsewhere in Vodafone Associates and JVs: Vi and Vantage on 5G
Vi and Vantage Towers Greece get involved in 5G trials.
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PremiumHispam taps Vubiquity for Movistar Play content
Amdocs Media company expands Telefónica footprint from Brazil to Hispam. Vubiquity provides content acquisition for Movistar Play.
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Partnerships & AlliancesAmdocs sets up shop on Vodafone’s Tomorrow Street
Long-time Vodafone partner signs strategic tie-up with scale-up incubator and offers digital transformation services to portfolio companies. Amdocs flags intention to market Tomorrow Street-backed solutions.
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PremiumVodafone people moves: former execs take vendor CxO spots
Recent Vodafone alumni changes include a Syniverse CEO; Avanti CTO; and LogMeIn CISO. Cloud & Hosting guru Colin Barrett swaps to IoT in Ireland. Vodafone Albania commercial promotions. More Vi senior leadership changes: CFO out; regional CTO in.
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Suppliers & SCMO2 heads down under for customer tech refresh
Australian software provider Hansen joins gang of suppliers working on German OB’s wide-reaching digital transformation. Vendor sees potential to expand its footprint to other Telefónica geographies. O2 front-loads licence purchases.