Telefónica Consumer
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Network & InfraO2 Germany hails test results as clear proof of network advances
In connect magazine’s latest mobile network test, O2 Germany has moved into second place for the first time, albeit tied with Vodafone Germany.
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Content & TVTelefónica nets UEFA football rights for another four years
Spanish telco locks in broadcasting rights for major UEFA tournaments for another four years, marking its third renewal of the concessions since first picking them up…
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Partnerships & AlliancesTelco execs invest in industry fintech player Glow
Device financing partner of BT, and others, secures $65m to expand its international reach and build out its software platform for handset payments, insurance, and upgrades. Investors include several industry heavyweights such as John Malone, Niek Jan Van Damme, and Glenn Lurie.
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Analyst BriefingTelefónicawatch Analyst Briefing: Murtra wants a New Deal on new deals
The latest news and developments from around Telefónica, as Executive Chair Marc Murtra reiterates call for European authorities to free telcos to merge, and gain scale against global rivals. Unions, meanwhile, begin to take an interest in what the operator’s coming strategy refresh could mean for its workforce in Spain. Read more…
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Partnerships & AlliancesCellnex snaffles another post-M&A telco win with expanded Telefónica deal
Telefónica strengthens ties with Spanish tower provider via deal that expands footprint and supports operator’s access relationship with up-and-comer Digi Spain.
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MarketingTelefónica España brings back the human touch with CX overhaul
Movistar por Ti is to be extended across the Spanish unit’s customer base, featuring a platform-based approach to customer services underpinned by AI, but emphasising support from actual people.
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M&ABrazil’s Vivo accessorises with Samauma purchase
Operator bulks up and extends its existing mobile gadget range with buyout of specialist gizmos group Samauma. Deal also brings wider retail reach and backup for Vivo’s broader strategy of boosting loyalty through tech diversification.
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Network & InfraMonetisation talks as Telefónica begins data-led 5G core update
Operator running tech partner selection process for new network data analytics function in mobile core stack.
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Products & ServicesTelefónica brings Perplexity tie-up to Spanish customers
First fruits from Telefónica’s investment in and commercial agreement with Perplexity as operator offers premium Pro version for free for a year for all Movistar customers.
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Consumer (B2C)Spain’s big three kick off 2025 with bold price hikes despite discount challenge from Digi et al
MásOrange, Telefónica España, and Vodafone Spain ring in the new year with price rises, emboldened by market consolidation, in face of aggressive pricing from challengers.
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Network & InfraTelefónica Peru kicks off major mobile network upgrade
Struggling operator gears up for 5,000-tower upgrade programme, seeking to drive new efficiencies, improve customer experience, and get infrastructure ready for future 5G…
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Network & InfraO2 Germany begins IT infra migration after inking ‘long-term’ Tele Columbus deal
Tele Columbus data centre operator PŸUR Business wins O2 custom as Telefonica OB seeks to establish a unified colocation area in Leipzig.
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OperationsVirgin Media O2 cuts ribbon on new Paddington HQ
Operator opens doors on new Paddington facility, after renovation to support transfers from previous Hammersmith and Slough offices. Move follows other office changes in recent months, as VM O2’s leases approach their expiration dates…
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Network & InfraTelefónica shifts autonomous networks strategy into fourth gear
Network and systems operations lead says Group is seeking to evolve many autonomous network PoCs into minimum viable products starting in 2025, as it seeks to accelerate its journey towards Level 4 autonomy. Read more…
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Products & ServicesTelefónica's confidence on display with Spain price increases — report
Operator reportedly preparing to implement annual price increases at the start of 2025, with similar hikes as seen in January 2024. Convergence, SIM-only, and TV services included in move, which marks display of confidence from Telefónica as rivals attempt to up the competition from rivals. Read more…
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PeoplewatchTelefónica names new brand boss to lead German marketing ramp-up
Steve Plesker permanently fills Brand & Marketing Director position at O2, taking responsibility of branding from CCO Andreas Laukenmann. Appointment comes as O2 seeks to push even harder on commercial front…
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Analyst BriefingTelefónicawatch Weekly: O2 Germany reinforces wholesale defences with Freenet deal
German operator confirms extended wholesale agreement with MVNO as it seeks to fill in future free cash flow hole left by loss of 1&1 deal.
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Financial & PerformanceTelefónica gets to plugging Core Market wholesale gaps
Operator seeks to lock in key wholesale clients and create new revenue sources after management affirms wholesale will “be a drag” on 2024 performance.
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Products & ServicesBrazilian watchdog puts Vivo’s AI chatbot under the microscope
Brazilian regulator Anatel investigating Vivo’s use of AI in customer service, citing privacy and security concerns.
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Products & ServicesTelefónica Tech bulks up Spanish enterprise portfolio with Microsoft tech
Operator harnesses Microsoft’s AI and cloud technology to deliver automation, business management, and customer experience tools in Spain, following launches in other markets. Move advances commercialisation of Tech’s ‘global service lines’, which form part of revenue growth strategy…