Thought Leadership

From reactive to predictive: Ericsson and AWS bring agentic intelligence to OSS/BSS

Technology & IT

From reactive to proactive: Ericsson and AWS bring agentic intelligence to OSS/BSS

Playbook: Legacy billing environments increasingly imperil CSP agility, yet ungrounded autonomy poses intolerable operational risks. Through an expanding collaboration with AWS, Ericsson is embedding governed, multi-agent artificial intelligence into production systems. Read how CSPs are already executing migrations and accelerating go-to-market…

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Network

Fastweb + Vodafone turns merged network into ‘city map’ for autonomous operations

Open access: Swisscom Italian OpCo is building a real-time network digital twin as foundation for reaching Level 4 autonomy by 2030. With systems integrator Celfocus, the operator set out how pairing agentic AI with this foundation is already delivering results.

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Technology & IT

ROVA unboxed: telco-native endpoint platform emerges from stealth mode

After quietly powering management and cross-selling for millions of enterprise and consumer devices for a US telecom titan, ROVA Software is stepping out of the shadows to bring its telco-native platform to the rest of the world with the launch of ROVA Europe and a mission to reinvent how other operators maximise endpoint experience and value-add.

iQmetrix to telco: ‘Your next customer may not be human’

Interview

iQmetrix to telco: ‘Your next customer may not be human’

Interview: Jason Raymer explains why a better strategy is needed for omnichannel retail, and why an architectural “system of intelligence” is required to bridge digital and physical operations for operators to differentiate on service.

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Network

Why satcos and MNOs must collaborate to scale and monetise hybrid networks

In a new age of orbital disruption, a telco-satellite summit hosted by Celfocus explored how MNOs and non-terrestrial operators must embrace proactive collaboration and open standards to eliminate friction, putting seamless customer experience at the heart of space-age connectivity.

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