Industry Thought Leadership
The hub for expert thought leadership, including executive interviews, success stories, perspectives, and more from senior industry leaders.
Eventwatch
DTW26: How two TM Forum Catalysts hope to tidy telcos’ AI model muddle
Up till now, many telco deployments of AI agents have been loosely coordinated and delivered mere ‘bolt-on’ point solutions for isolated use-cases. Two TM Forum projects driven by the likes of Telstra, DT, Jio, and Vodafone aim to bring some order to the chaos by creating frameworks for model consumption and agent governance.
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Network & Infra
The quest for autonomy: how agentic AI can deliver real ROI — new report
Research provides telcos with a pathway to delivering real value from agentic AI, featuring Tier 1 use cases and recommendations to help bridge “the autonomy chasm” to reduce operating costs, improve service reliability, and increase network agility.
Strategy & Change
Capita: rewired for agentic AI, and inviting telcos onboard
Interview: With hyperscaler alumni now at the helm and Snowflake Intelligence embedded in its AI Catalyst Stack, Capita is betting that agentic will redraw the economics of the contact centre. Chief AI & Product Officer Sameer Vuyyuru explains why telcos should be watching closely.
M&Anexfibre’s Datta: ‘corner shop fibre’ is dead, the UK needs an infra megamart
Interview: proposed £2bn acquisition of Netomnia is sparking fierce debate across the UK broadband sector. With industry heavyweights trading blows over duopoly fears and infrastructure overlap, discover why CEO Rajiv Datta believes this consolidation is crucial to challenging Openreach.
EventwatchDTW Ignite 2026: Video Interview with TM Forum’s Guy Lupo
TelcoTitans’ Matt Leary interviews Guy Lupo, EVP AI & Data at TM Forum, ahead of this year’s DTW Ignite 2026 event.
EventwatchDTW Ignite 2026: Video Interview with TM Forum’s Andy Tiller
TelcoTitans’ Matt Leary interviews Andy Tiller, EVP Products & Services at TM Forum, ahead of this year’s DTW Ignite 2026 event.
Strategy & ChangeFrom danger zone to digital powerhouse: Kearney maps Europe’s path to telecom recovery
Analysis: Europe’s telecoms sector has built extensively but failed to monetise, risking stagnation without urgent structural intervention. Kearney’s comprehensive diagnostic guides on how regionalisation, network resilience, strategic private finance partnerships, and other remedies can revitalise the sector’s finances and the continent’s digital economy.
Network & InfraGamma’s Edge Migrate: turning the UK’s PSTN switch-off into a strategic channel opportunity
Interview: As of February 2027, PSTN will be no more in the UK, but there remain millions of legacy connections. Gamma has deployed its Edge Migrate service to help partners convert a foreboding migration challenge into an enhanced upsell opportunity for voice and security. Learn more…
Network & InfraThe network autonomy dividend (when telcos replace tech milestones with business outcomes)
Are theoretical autonomy frameworks distracting telcos from real business results? Vodafone, Elisa, Telenor and Mavenir leaders are shifting the industry narrative from operational efficiency to scalable, intent-based revenue generation…
Network & InfraWe built the networks. Now we must teach them to think.
The operating model that built today’s telecom networks is no longer sufficient: complexity has outpaced human execution. Celfocus’s Executive Chairman Luis Salvado believes that the industry must shift from application-driven to intelligence-defined systems — or risk being outpaced by hyperscalers already treating networks as orchestrated software.
Network & InfraFrom flying blind to found revenue: digital twins ‘digitise the handshake’ of complex telecom infra
“Time kills deals”: senior infra figures from SBA, Vertical Bridge, Singtel‑owned NCS and digital‑twin specialist vHive argue that the next productivity unlock for cell towers lies in closing the reality gap between site and system — and that the first movers will dictate how the new order works…
Products & ServicesMobile money hits maturity as telcos tap into accelerating usage
In-depth: More than $2tn flowed through mobile money wallets worldwide in 2025, with Africa’s telcos taking a piece of the pie. Safaricom’s flagship M-PESA and MNT’s MoMo continue to dominate, but momentum is being built in new areas as spending habits change and adoption rises…
Network & InfraD2D satellite connections up nearly 25%, but mobile customer adoption stays low
Report shows global D2D connections are rising but adoption remains niche, with less than 1% of mobile users in most markets using satellite‑to‑phone services and attempts to monetise services may be having an impact.
InterviewChelot: wholesale scale is ‘mission impossible’ without nexfibre-Netomnia deal
Interview: “I have a wholesale platform, but I have no wholesale customers”. Jeremy Chelot’s Netomnia hit a structural ceiling, with bowing out the only way to progress the Openreach challenge. Firing back at nexfibre deal critics, he asks for alternatives to his Plan B, deeming consolidation the best route and reflecting on the challenge of leading a business through a sale.
Strategy & ChangeAge of outcomes: Gamma empowering SPs with global expansion, portfolio diversification
As turn-of-the-decade markets mature, communications platform provider Gamma is charting a new course for its service provider partners, leveraging strategic expansion into Asia-Pacific and promoting portfolio diversification to differentiate and unlock new revenue streams.
InterviewIrrational and anti-competitive: CityFibre CEO urges CMA scrutiny of nexfibre-Netomnia-VM O2 consolidation play
Exclusive: In his first interview as CEO, Simon Holden unpacks Ofcom’s TAR framework and why the Competition and Markets Authority must intervene in the contentious £2bn nexfibre–Netomnia merger to protect infrastructure competition and prevent re-emergence of duopoly stagnation.
Strategy & ChangeVodafone Portugal playbook: transforming telecom payments from utility to strategic differentiator
Case study explores how Vodafone Portugal partnered CMAS to overhaul legacy back office infra with w2bill streamlining workflows, securing sovereign data, accelerating time-to-market, and driving a thousandfold increase in monthly digital transactions.
Products & ServicesVoice gets an AI makeover: DT and Telefónica chart the course from AI-integrated to AI-native
MWC26: AI is ‘making voice sexy again’, according to Deutsche Telekom and Telefónica, speaking on a Mavenir-hosted panel exploring how the transition to AI-driven networks unlocks new monetisation opportunities, drives hyper-customisation, and paves the way for autonomous, agentic telco operations.
TechnologyOrchestration, not Automation, is telco’s real growth engine
Telcos have heavily invested in automation, yet still struggle to scale. The issue is that digitising silos simply replicates bottlenecks. Discover why orchestration is the true growth lever for integrating systems, accelerating revenue capture, preparing for AI, and building a competitive edge for the 6G and AI era.
TechnologyFrom pipes to platforms: how AI and data can rewire the telco future — right now
Telcos generate vast amounts of data yet often lag AI-native challengers and face shrinking monetisation windows. New EDB research identifies a select few telcos already gaining significant advantage by embracing a sovereign platform model. Discover the six best practices used by top performers…
Press ReleaseCapacity Europe 2025: Where Global Connectivity & Digital Infra Converge
Capacity Europe returns to unite the people, platforms, and perspectives shaping the networks of tomorrow.
OpinionAgents of change: how not to be a dinosaur in the digitised MNO era
Itai Karelic, CRO of AI‑powered asset digitisation solutions provider vHive, is calling upon MNOs to step up and shape their future by becoming true agents of change. By taking decisive steps to leverage the benefits of digital twin solutions across tower estates, Karelic says MNOs can unlock the promise of network performance and operational efficiency.
EventwatchAWS: the buzz at MWC is the sound of getting things done
Another full-on Mobile World Congress proved itself to be about far more than just talk as we saw operators and their partners coming together with exciting proofs that the sector is ready to reap the benefits of all the intense network and ecosystem investment.
Opinionnexfibre CEO: Sustainable competition in the UK fibre market is crucial to long-term growth and innovation
OpEd: Rajiv Datta, CEO of leading FibreCo (and £4.5bn InfraVia-Liberty Global-Telefónica JV) lays out manifesto for an open and future-proof UK fibre market, aspiring beyond the basics and connectivity doldrums to lift society and the digital economy. With nexfibre at forefront…
White Papers
Bridging the gap to Level 4: why network autonomy needs a digital double
Best practice: Is your network strategy missing its digital double? Celfocus posits that true autonomy relies on establishing a comprehensive digital twin framework. Read how integrating physical and virtual layers provides the visibility needed to reduce energy usage, streamline OSS tools, and accelerate the path to TM Forum’s Level 4 and beyond…
An Incremental Path to End-to-End Automation Through Inventory and Orchestration Synergy - White Paper
Modern telecom networks demand agility, reliability and speed. Yet legacy systems, fragmented data and multi-vendor complexity continue to slow transformation.
eBook: How MNOs Use Digitization to Optimize Network Planning & Rollout
This guide offers proven strategies, real-world examples, and actionable steps to help MNOs close the gap between as-planned and as-built - unlocking faster rollouts, better decisions, and a more competitive edge.
5G’s existential question: Smarter pipe of data-driven service provider?
Expert thought leadership from Rakuten, Meta, NTT, Colt, and Teradata Five key digital transformation action points for telcos Authentic, independent, actionable insight from TelcoTitans’ analysts Download the free TelcoFutures 5G eBook now
Your voice. Our audience.
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