All EE articles – Page 18
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Products & ServicesO2 Extras aims to bolster loyalty scheme
O2 Extras proffers bundled subscriptions to streaming services, including Amazon’s Prime Video and Audible. Component of efforts to improve customer retention, amid growing competition from rival loyalty programmes.
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PremiumBT’s H1 FY19–20 divisional round up
BT is continuing its balancing act of underlining the importance of being competitive in retail markets while not being dragged downwards on pricing. Jansen appears ready to fight all comers, while Consumer Chief Executive Marc Allera spends more time emphasising building services that can justify charging a premium.
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Products & ServicesHalo officially launched
New offering extends price premium top echelons of Consumer portfolio. BT Plus brand swapped out for Halo 1, while Halo 2 offers latest bells and whistles. Ultrafast Halo being pushed by BT at same price points as superfast offerings.
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PremiumOfcom re-shapes 5G auction plans as MNOs share access
Ofcom confirmed its intention to offer up frequencies in the 700MHz and 3.6GHz–3.8GHz bands in spring 2020, but with a change in auction structure. BT bidding opportunity restricted by 37% cap on spectrum holding. Industry commitments on comprehensive rural coverage said to have enabled a regulatory re-think. Degree of ...
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PremiumBT takes a hit as Virgin Mobile swaps EE for Vodafone
Virgin Media to end MVNO agreement with BT Enterprise, as Vodafone UK swoops. Liberty Global CEO ominously described current £200m-a-year deal with BT as “big number”, but BT unwilling to accommodate new demands to maintain contract.
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EE tops RootMetrics’ 5G tests in Cardiff and Birmingham
EE outperforms Vodafone in early tests of 5G performance in the UK.
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PremiumBT and EE sign up to BritBox
BT has been named a BritBox partner, which will create products and services around the TV streaming service.
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PremiumEE brings 5G to 14 more UK cities
EE launches 5G services in cities across the UK, including Glasgow, Huddersfield, and Liverpool.
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PremiumVodafone usurps EE with Virgin Media tie up
Another signal of Read stepping out from Colao’s shadow. 5G capacity boost appears to change Group thinking.
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Suppliers & SCMQualitest secures 5G and ESN testing role
ESN collaboration proving an opportunity to expand remit to 5G for software-testing company Qualitest.
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PremiumAvanti highlights relationship with BT Group in recent results presentation
Avanti discussed its relationship with BT Group, and promoted HYLAS 4 satellite in recent results presentation.
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PremiumEE extends same-day smartphone delivery service to other major UK cities
EE extended its same-day smartphone delivery and set-up service across more of London and to Birmingham and Manchester.
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PremiumBT Consumer People Moves, October 2019
Latest people movements include: Andrew Kirkpatrick, Matthew Price, Ben Spencer.
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PremiumEE runs choir engagement programme to boost employee morale and NPS
EE is running a choir engagement programme at its contact centre in Merthyr Tydfil, to help boost employee morale, reduce attrition and absence rates, and increase its Net Promoter Score (NPS) at the site.
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PremiumEE hits out at Vodafone UK’s “unlimited” data plans
Vodafone UK (VfUK) got an aggressive response from BT Group-owned EE to its “unlimited” 5G plans, launched in July 2019 (Vodafonewatch, #177).
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PremiumBT Group’s core infrastructure: when two become one
BT’s infrastructure engine room is also driving the direction of Group digital transformation with IT overhaul.
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PremiumBT Enterprise People Moves, August 2019
Management shake-up at BT Enterprise as two managing directors depart. Latest people movements include: Nick Hale, Andy Summerfield, Adhiraj Pal.
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PremiumBT Consumer People Moves, August 2019
Latest people movements include: Maria Armishaw, Sam Burrows, John Eccleston, Amy Farrer, Matt Gottschalk, Holly Logan, Kevin Macdonald, Chris Moseley, Khadija Oudrhiri, Will Popham, Ben Spencer, Abigail Vaughan.
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PremiumEE adds Spotify to its Music Data Pass
EE added Spotify access to its Music Data Pass, giving zero-rated access to paid users of the music-streaming service.
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PremiumPlusnet rated the most complained-about fixed broadband provider
Plusnet, BT Consumer’s alternative internet service provider (ISP) subsidiary, was rated as the most complained-about fixed broadband provider in Ofcom’s Telecoms and pay TV complaints update for the first quarter of 2019.