Data & AI
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Partnerships & AlliancesT-Systems gets UiPath on board for AI and RPA
RPA specialist beds down further in Deutsche Telekom Group. UiPath AI and RPA capabilities now hosted in Open Telekom Cloud.
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Products & Services
Telefónica-Prosegur JV develops AI tech to tackle burglars
Platform switch at operator’s connected alarm and monitor venture with Prosegur reflects fresh focus on driving up service profitability.
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Strategy & Change
Deutsche Telekom CEO lays down AI gauntlet to management
Höttges tasks different Group business units to share top ideas on how to exploit AI. CEO has high hopes for more AI-driven cost reductions, greater productivity, and speedier software development. Artificial Intelligence Competence Centre to act as AI “teaching unit” for rest of Group.
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Corporate
Allera calls for greater corporate responsibility on “terrifying” AI
BT Consumer chief urges companies to take responsibility for outcomes as new generations of AI technology pose the risk of delivering harmful societal consequences as well as benefits.
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Strategy & Change
SK Telecom to undergo transformation into “AI company”
Operator states intent to become “top AI company” in South Korea by 2026.
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Network & Infrastructure
Ab Initio to ‘unlock’ BT’s data fabric vision
BT partner Ab Initio’s automated data management solutions will play a critical role in operator’s data fabric strategy, says Principal Architect Ben Clinch.
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Strategy & Change
BT aims for ZeroOps in service transformation
Service management overhaul underway across the Group.
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Public Affairs
AI and IoT in sport: helping hand or threatening force?
Carlsen–Niemann chess scandal kindles debate around how to combat combined, nefarious use of capabilities of AI and wearables.
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Events
Telefónica Metaverse Day: Telco embraces the Web3 revolution
Vision for Web3 set out as Telefónica moves closer to spatial computing.
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Strategy & Change
EC dedicates €127bn to fill digital gaps
European Commission sees progress towards 2030 digital targets.
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Strategy & Change
BT pursues mesh strategy as distributed data surges
BT is adopting a data mesh approach to delivering commercial services while maintaining good governance.
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Strategy & Change
Telcos flying high for next-gen drone services
Beyond Visual Line of Sight regulation on the horizon in the EU, opening opportunities for telcos.
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Operations
Vodafone exec hails big data benefits of Google Cloud
Ignacio Garcia says Vodafone collaboration with Google Cloud Platform has helped improved customer satisfaction and lower TCO. Platform processed more than 100 exabytes from Group operations in 2021.
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Strategy & Change
Embrace the era of “never normal” — Teradata CTO Stephen Brobst
Telcos must learn from financial services peers and embrace disruption as a welcome driver of innovation. Resilient telcos that use data-driven insights to innovate will thrive, while brittle players that oppose disruption will atrophy.
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Strategy & Change
Telcos must build trust as foundation for data services
Operators currently assume an unfounded bond of trust with customers, but can still build role as valued brokers, believes VM O2’s CDO. Fostering an improved reputation for trustworthiness and delivering privacy-by-design can lead to new revenue streams, according to Vodafone Business data chief. Ex-Deutsche Telekom veteran calls on operators ...
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Strategy & Change
Mehta puts BT Digital “on steroids” to power transformation
Chief Digital & Innovation Officer Harmeen Mehta relishes opportunity for dramatic change at BT, as she sets about untangling digital architecture. Google-powered Digital Brain to bolster AI and data platform. Digital jumps on cost savings bandwagon, with £500m contribution expected. Talent and recruitment drive incoming.
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Suppliers & SCM
TelcoX research finds hyperscalers ascendant but not entrenched at Vodafone
TelcoX ‘voice of the customer’ insight into how Vodafone employees perceive Techverse and Dataverse suppliers. Vodafone remains work in progress for AWS and Google. Opportunities for vendors to sharpen their differentiation. Chinese vendors Huawei and ZTE retain significance despite tough externalities. Vodafone executives aligned on value of data, held ...
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Partnerships & Alliances
T-Mobile US wheels in Amdocs for data management
Amdocs CEO flags “multi-year” deal on DataONE, the vendor’s cloud-based data management system. Closer BSS integration following Sprint merger, and gaining actionable insights from customer behaviour, appear key goals. DataONE contract follows last year’s adoption of amdocsONE to provide “next-generation” comms and media services.
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Partnerships & Alliances
Genesys partnered for speech-based AI bot
TPG ties with Genesys and Google Cloud to launch an “upgrade” to its Vodafone TOBi chatbot. NLP integration set to improve voice channel triaging, with sales role touted in a future deployment.
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Operations
BT considers use of AI to expose vendor malpractice
Operator considering application of video analytics software from partner Vyntelligence to identify “incorrect behaviours” in supplier plants. Idea reflective of operators’ concerns over hidden ESG and security nasties in their vast international supply chains.
