Data & AI
-
Operations
GenAI at BT: data hygiene critical to moving from ideas to implementation
Chief Data & AI Officer Deepika Adusumilli highlights data quality and cultural change as the two primary challenges to AI adoption at scale, with AWS’s Q and the ongoing Google Cloud migration supporting the effort.
-
Strategy & Change
Deutsche Telekom’s Hafez peels open AI layers to explore challenges ahead
DT’s Vice‑President of Technology Strategy highlights need to keep testing a mix of telco‑friendly LLMs because they are continually changing.
-
Innovation (R&D)
GenAI has potential to change internet’s economic model — Vodafone’s Petty
Vodafone CTO provides wide-ranging overview of the Group’s approach to generative AI, and the potential future impact of the technology.
-
Products & Services
Telefónica furthers automation agenda with AI offer personalisation
DTW24 – Ignite: Operator seeks to leverage generative AI to provide higher-value products and offers for customers in Germany and Spain. Two solutions presented include digital customer assistant and recommendation engine for marketing teams, which are set to assist with Group’s wider strategy to automate business processes.
-
Network & Infrastructure
Vodafone extends NETSCOUT deal to evolve ‘hybrid’ network
Vodafone hands NETSCOUT another contract for network visibility and monitoring tech, covering European hybrid network environment, including 5G SA deployments.
-
Network & Infrastructure
BT’s autonomous journey starts with decommissioning legacy products
DTW24 – Ignite: The industry’s dream of autonomous networks is some way off, but for BT’s R&D chief Gabriela Styf Sjöman, the first steps are to cut legacy products and adopt cloud-native principles.
-
Partnerships & Alliances
Telefónica Tech, IBM launch fresh B2B toolkit for AI acceleration
Operator works with longstanding partner to deploy new SHARK.X platform, uniting multiple analytics and data management tools to help enterprise customers accelerate AI rollout.
-
Eventwatch
DTW24: Steffen Roehn on pioneering the AI-driven telco
Bella Center Copenhagen already heaving with activity ahead of Tuesday grand opening. Keynotes notably now feature once impossible dream of CTOs collaborating on stage. TM Forum’s ever bigger CSP digitalisation and automation tent now also home to hyperscalers as well as founding CIOs. More insights from Steffen…
-
Strategy & Change
Snowflake: Building a telco space where data exchange can thrive
Vodafone, AT&T, Snowflake and Amdocs come together to explore telco operational and business realities and the breadth of possibilities for the age of data, digitalisation and AI when everything is connected. Learn more about how data environments are being transformed to get fundamentals right internally, for customers, and for wider collaboration…
-
Partnerships & Alliances
Telefónica extends Google Cloud deal into realm of AI
Group frames three-year extension and expansion of cloud services relationship with hyperscaler as a means to expand in B2B and accelerate digital transformation.
-
Products & Services
Vodafone’s TOBi chatbot gets a generative AI makeover from Microsoft
Vodafone reveals early progress with applying GenAI to advance customer experience transformation as part of strategic tie-up with Microsoft.
-
Network & Infrastructure
Deutsche Telekom live with AI-based RAN “sleep mode” efficiency trials
FutureNet World: cost and sustainability benefits of tests flagged. Part of wider AI strategy, with other efficiency applications at various stages of testing…
-
Partnerships & Alliances
Tomorrow Street adds AI and automation smarts to Vodafone’s scaleup accelerator
Newest members of VPC/Technoport Luxembourg hub: Emplay, Squirro, and Workato.
-
Partnerships & Alliances
Telefónica Tech deepens Tenable ties to drive security expansion
Unit incorporates Tenable One exposure management platform into growing NextDefense-VRM portfolio, also furthering AI and cybersec credentials, guided by parent’s GPS revenue-rich, M&A-light strategy…
-
Financial & Performance
‘Over-delivering’ Telefónica Tech inches towards €3bn sales goal
B2B digital services unit completes another strong year amid receding M&A-based growth.
-
Products & Services
Telefónica Tech UK&I expands security portfolio with NextDefense
Business-to-business digital services unit launches managed security portfolio in the UK and Ireland, expanding existing security offerings and leveraging AI and big data, among other technologies, to improve enterprise security. Move comes as Group continues to grow in the sector after major restructuring…
-
Partnerships & Alliances
Telefónica Tech taps Teradata for AI-based data analytics
Tech bulks up AI solutions portfolio with expansion of relationship with longstanding analytics partner, bringing two new cloud platforms to clients while furthering the Group’s digital transformation goals…
-
Products & Services
DT’s AI lead sees chatbots becoming user support ‘experts’
Powered by newly-developed large language model platform, operator plans to give Frag Magenta AI assistant a much freer role in terms of interacting with customers and internal functions, as well as extending the bot across its European footprint, says Group AI lead.
-
Strategy & Change
Telefónica pushes beyond 500 AI system deployments
Mobile Europe 5G and Beyond: Chief Responsible AI Officer Richard Benjamins discusses technology’s potential to reduce opex and capex while driving efficiencies. Data collection and governance strategy tweaks position the operator to accelerate commercialisation of new AI-based products and services.
-
Suppliers & SCM
BT Sourced chief: procuretech Globality now ‘core’ to Group buying
Cyril Pourrat heralds autonomous sourcing specialist as “way beyond indirect”; now handling two-thirds of BT Sourced spend. Foresees procuretech platform consolidation, driven by AI and users…