All BT articles
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M&ATalkTalk Business to merge with ARO, bolster managed IT services strategy
Provider agrees to merger with ARO to create scaled-up managed IT services entity with £200m in annual sales. Deal could see TalkTalk Business advance its strategy to transition from enterprise connectivity player to cloud and IT solutions partner, following separation from TalkTalk Group.
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OperationsBT says 75% of legacy fixed OSS retired after decade-long SRIMS overhaul
Now advanced on fixed-network inventory, data and process unification and simplification, digital OSS chief Ravi Ramachandran has set out how the operator’s graph-based SRIMS platform is intended to underpin automation/AI, digital twins, and NaaS revenue.
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PeoplewatchBT Peoplewatch: fibre wind-down, culture overhaul
August 2026 update, including the impact of the FTTP build wind-down, People & Culture overhaul, and a new consumer FWA product lead as BT looks to plug fibre gaps, plus more across Business, Openreach, elsewhere…
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TechnologyTelefónica expands B2B portfolio with voice AI tech
Operator offers AI-powered transcription and virtual assistants to Spanish enterprises, marking latest step in planned modernisation of B2B comms portfolio. Launch highlights voice as a key area for telco AI innovation, as Telefónica and other European telcos tinker with the technology…
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Analyst ReportBTwatch Analyst Report #376 - July 2026
Key stories include: BT pairs with Verizon for overseas B2B | Execs urge AI ‘rethink’ | Mapping the GEO to LEO shift | EE lauded for ESN execution | Openreach pace prompts rival M&A pragmatism | and much more…
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Products & ServicesUK telcos eye 2026 for latest number verification API launch
BT and Virgin Media O2 set to launch Number Verification 2.0 API during 2026, with Vodafone — having already deployed the technology in the UK — moving to roll out the technology in other European markets. Operators highlight new capabilities unlocked with the latest version, and success of close collaboration on wider API rollout…
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PeoplewatchBT research expert Maria Cuevas joins rival Virgin Media O2
BT Fellow and research expert Maria Cuevas takes up technical strategy post at rival Virgin Media O2, bringing more than 25 years of experience, including in networks R&D. Exec moves as VM O2 juggles multiple technology transformation initiatives across AI and networks…
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Network & InfraThe quest for autonomy: how agentic AI can deliver real ROI — new report
Research provides telcos with a pathway to delivering real value from agentic AI, featuring Tier 1 use cases and recommendations to help bridge “the autonomy chasm” to reduce operating costs, improve service reliability, and increase network agility.
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Network & InfraGamma’s Edge Migrate: turning the UK’s PSTN switch-off into a strategic channel opportunity
Interview: As of February 2027, PSTN will be no more in the UK, but there remain millions of legacy connections. Gamma has deployed its Edge Migrate service to help partners convert a foreboding migration challenge into an enhanced upsell opportunity for voice and security. Learn more…
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Financial & PerformanceFighting fibre with fibre: BT Consumer goes hyper-local in counter-attack against challengers
FY25–26: BT CEO Kirkby trumpets a marginal return to broadband customer growth as an early sign of a Consumer comeback.
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Partnerships & AlliancesBT Business launches AIOps offensive with Accenture
Telco fires starting gun on ‘multi-year’ programme with longstanding IT partner, seeking to overhaul business processes and develop new AI-powered enterprise products. Pair aiming to build on BT’s prior work in AIOps to deliver improved resilience and new capabilities, both internally and externally…
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PeoplewatchOpenreach veteran takes CEO spot at Lightning Fibre
Openreach’s Bertrand Mazieres moves to fibre challenge to lead “next phase” of strategy to commercialise its network…
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Network & InfraBoldyn heads underground to help bring UK’s ESN online
Boldyn further expands its 4G infrastructure in the London Underground to support the Home Office’s long-delayed ESN project, in collaboration with EE and TfL. Move sees the neutral host provider expand its portfolio of ‘specialised’ connectivity infra…
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PeoplewatchBT Chair Adam Crozier scores side hustle at Experian
BT Chair has taken on a parallel FTSE 100 boardroom leadership seat, at financial data group Experian — but telco assures its boss will remain in post for some time yet.
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Public AffairsTAR: Ofcom eyes ‘problematic’ promotions as access review sets regulatory landscape
Telecoms Access Review released, setting the scene for the next five years of regulation in the UK’s fast-shifting fibre market. While not signalling any major change of course, likely pleasing incumbent Openreach, altnet take-up appears to be receiving more attention as a litmus of market health, offering a possible fillip to challengers.
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M&ARetelit weighs Italian data centre divestment — report
Italian digital infra player reportedly in early stage talks to offload €700m data centre portfolio to pay off debt, amidst increased interest from investors in European data centre assets…
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M&AIndra salvages former BT drone investment Altitude Angel
Spanish defence group buys drone traffic management platform from Altitude Angel, following the provider’s fall into administration, with aim to strengthen UK presence and aerospace portfolio…
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M&AFederal becomes latest unit to go in BT’s international retreat
The Group continues CEO Allison Kirkby’s business-to-business rationalisation push by offloading US government contracting subsidiary, but touts plans to retain a “strong presence” in the country.
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PeoplewatchEx-BT CEO Jansen on the runway to become Heathrow Airport chair — report
Philip Jansen reportedly set to take up chair of Heathrow Airport, amidst £50bn expansion programme and ownership rejig…
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Public AffairsUK telcos to face mass lawsuit over alleged overcharging
BT, Virgin Media O2, and VodafoneThree to fight legal challenge over alleged overcharging of customers, albeit with a reduced scope courtesy of the Competition Appeal Tribunal’s ruling on the case…