BT Technology – Page 8
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Products & ServicesIn depth: BT’s Kevin Lee on Aimee becoming EE’s AI ‘superhero’
BT Consumer Chief Digital Officer Kevin Lee tells the story of Aimee’s journey from fledgeling with “limited skillset”, to becoming EE’s ‘superhero’. Exec highlights importance of Aimee as a co-pilot for EE customer support, with operator aiming to assist all agent conversations with chatbot beyond 2025.
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PremiumElsewhere in Openreach: Openreach altnet rival hits connections milestone
Openreach altnet rival hits connections milestone.
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PremiumElsewhere in BT Consumer: EE to update scam, spam prevention tech
EE to update scam, spam prevention tech.
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Innovation (R&D)MediaTek and Nokia help BT to 5G reduced capacity win
Partners successfully trial RedCap technology using EE’s 5G SA network, MediaTek’s testing platform, and Nokia’s AirScale RAN portfolio.
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Products & ServicesBT’s commercial drone SIM a ‘stepping stone’ in UAV leadership aspirations
BT launches Drone SIM service for Business customers as series of pilots prove successful.
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Partnerships & AlliancesBT takes ‘first step’ in Google Cloud cybersecurity partnership
Pair extend partnership to the realm of cybersecurity, with BT becoming official reseller of Google Chronicle-based Autonomic Security Operations offering.
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Network & InfrastructureOpenreach wants higher Scottish FTTP take-up after one million passed
Operator reveals 20 locations across Scotland with best FTTP coverage after passing one million premises, up from 850,000 this May.
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Innovation (R&D)BT’s Ben Clinch on data modelling and pulling back the GenAI ‘magic curtain’
Principal Enterprise Architect Ben Clinch warns of misconception that developments in generative AI have removed the need to curate and prepare data.
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Innovation (R&D)BT delves deeper into immersive tech with new testbed
Testbed launched to trial immersive experiences and explore how capabilities such as cloud-rendering and network exposure can best work with 5G to aid growth of MR and XR use cases.
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Network & InfrastructureFuture is distributed for BT as cloud strategy evolves
As options multiply for positioning the compute power needed to deliver cloud-based applications, commercial aspects may be as important as latency or resilience in locating services in a hybrid world.
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Strategy & ChangeBT bats away backlash against all-IP switchover
Campaign group withdraws from Digital Voice Advisory Group, claims that it has been “hoodwinked” by BT over promises to safeguard older customers.
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InterviewInterview: BT's Lisa Perkins on net-zero beyond the low hanging fruit
Director of Adastral Park speaks with TelcoTitans about BT’s sustainability R&D and the challenges of hitting net-zero targets.
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Products & ServicesEE in-home connectivity backed by ‘evolved’ Qualcomm deal
BT taps Qualcomm relationship to trail Wi-Fi 7 services for EE customers.
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Network & InfrastructureEE’s 3G to be shuttered by spring
Operator provides further details on 3G shutdown, with finalisation expected by March next year, nationwide sunset to begin in January.
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PremiumOpenreach provides a square deal for BDUK
No sign of excess returns as government investment provides speed boost for rural areas.
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Partnerships & AlliancesBT introduces partners for liquid cooling tech trials
Operator working with likes of Airsys, Iceotope, Immersion4, Juniper Networks, and Nexalus on liquid cooling solutions for networks and IT infrastructure.
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Public AffairsBT calls for pro-adoption, principles-based AI regulation
Public Policy Director Daniel Wilson urges UK government to build pro-adoption into its AI approach, lauds pro-innovation building blocks.
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Partnerships & AlliancesBT, SAP link up to standardise value chain emission reporting
BT adopts SAP’s Sustainability Data Exchange solution.