BT Technology
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Financial & PerformanceFighting fibre with fibre: BT Consumer goes hyper-local in counter-attack against challengers
FY25–26: BT CEO Kirkby trumpets a marginal return to broadband customer growth as an early sign of a Consumer comeback.
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Financial & PerformanceBT’s TNT Sports write-down prompts a reset as exit options emerge
Losing flagship football broadcasting rights mean the joint venture is nearing a subscription revenue cliff edge, but prompts a TNT reset after years of massive rights payments and losses — just as BT’s subscriptions commitments draw to a close and exit options open up.
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Partnerships & AlliancesBT Business launches AIOps offensive with Accenture
Telco fires starting gun on ‘multi-year’ programme with longstanding IT partner, seeking to overhaul business processes and develop new AI-powered enterprise products. Pair aiming to build on BT’s prior work in AIOps to deliver improved resilience and new capabilities, both internally and externally…
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Network & InfraBT to launch ‘nationwide’ network slicing for consumer and enterprise
BT will offer network slices later this year as it positions 5G SA as a monetisation engine, building on early use-case validation.
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Consumer (B2C)BT shifts ‘from build to brand’ as it leans back into heritage
CEO Allison Kirkby has ‘relaunched’ the consumer BT marque three years after it was sidelined, with a return to mobile and a renewed focus on the operator’s ‘most loyal’ customer base.
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Analyst BriefingBTwatch: the return of budget mobile?
Analyst Briefing: reports emerge that BT is preparing a consumer reversal, re-entering the no-frills mobile space and re-energising the BT brand. Elsewhere, Business CTO Colin Bannon makes a rare plea for more regulation; and Ofcom opens a compliance investigation…
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Analyst BriefingBTwatch: security, sovereignty take centre stage
Analyst Briefing: BT is expanding its UK sovereignty push with new services and capacity plans; security also gets a nod via a major leadership change said to enable ‘focus and scale’; and changes in the fibre world mean more subsidised build for Openreach…
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Products & ServicesBT commissions Nscale, Rackspace to advance UK ‘sovereign’ AI ambitions
Group expands its Sovereign Platform product suite and builds up the underlying AI data centre capacity via deals with Nscale, NVIDIA, and Rackspace Technologies.
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Network & InfraOpenreach hoovers up more Project Gigabit deals after altnets pull out
Openreach picks up subsidised build after Freedom Fibre and FullFibre withdraw. Move comes as altnets continue to pull out of Project Gigabit arrangements amidst financial constraints…
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Analyst BriefingBTwatch: turning to AI for legacy migrations, future autonomy
Analyst Briefing: BT’s embrace of AI stretches to network autonomy and engineer scheduling; EE adds a Starlink tie-up to improve ESN emergency comms; and the Group finalises the Scottish WAN migration project…
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OperationsOpenreach onboards AI agents in bid to cut missed appointments
Customer service lead Chris Herbert talks up ‘unified, proactive, AI-powered’ customer engagement strategy, underpinned by NiCE agents.
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Network & InfraBT adopts NVIDIA’s telco LLM in pursuit of autonomous, intent-based networks
NVIDIA’s large telco model is playing a ‘significant’ role in BT’s journey to network autonomy, providing a data sandbox in which the Group can conduct AI R&D. Data & AI lead Séainín McCoy considers the use of synthetic data to be paramount for maximisation of RoI and mitigation of risk…
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Network & InfraEE refreshes ESN fleet with Starlink connectivity
Operator rolls out upgrades its rapid response vehicle fleet with Starlink LEO service onboard as it looks to build Emergency Services Network resilience.
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Analyst BriefingBTwatch: Openreach gets innovative with fibre tech
Analyst Briefing: As Ofcom lays out its latest regulatory regime and rivals squabble over altnet consolidation, Openreach remains focused on fibre rollout. Deals with Google Cloud and a pilot with Lightsonic put the incumbent’s fibre deployment machine into overdrive, and showcase the potential value-add beyond pure connectivity…
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B2BBT completes £350m Scottish WAN migration
Group completes upgrade and migration of 5,000 sites in major SWAN milestone, two years after starting the programme.
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Network & InfraUK’s long-delayed ESN gets a new set of ‘realistic but ambitious’ targets
The oft-criticised Emergency Services Network is now expected to go ‘live’ in mid-2028, with a mass transition not set to complete until 2030 — more than a decade behind schedule. EE and IBM claim significant progress, however, and Home Office assures latest dates are within reason…
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Suppliers & SCMOpenreach taps Google Cloud for fleet migration, fibre planning
Suite of Google Cloud platforms and tools support Openreach’s fibre-building machine, ‘optimising’ the EV fleet and streamlining network planning.
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Analyst BriefingBTwatch: slicing 5G, steering 6G
Analyst Briefing: BT gets to work on 5G network slicing with Ericsson in a bid to leverage the network for B2B customers; while ‘committing’ with Nokia, NVIDIA, and Qualcomm to help shape early 6G thinking…
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Network & InfraBT taps Ericsson for programmable networks ‘building blocks’
MWC26: networks chief Greg McCall touts expanded Ericsson engagement as laying the foundations for dynamic, programmable, application-aware networks, with network slicing and APIs for real-world use-cases.
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Network & InfraBT gets in on 6G action with vendor triumvirate
MWC26: Group adds its logo to Nokia, NVIDIA, and Qualcomm 6G initiatives as BT’s tentative, sometimes dismissive view of 6G begins to give way…