AI (Machine Learning) & Automation
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Partnerships & AlliancesTelefónica teams with Ericsson to develop cloud RAN
A new collaboration agreement will see the pair roll out trial deployments of cloud radio access networks in Europe using APIs.
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EventsOrange’s Vermeulen advises telcos to get early start on GenAI
Group CIO says GenAI will be a gamechanger for telecoms.
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Network & InfrastructureMagyar Telekom agrees network investment in exchange for tax breaks
MoU with Hungarian state will see outdoor 5G network coverage extended to nearly 99% of population by 2026, up from current 60%.
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Strategy & ChangeBT looks to AI for ‘next billion’ value opportunity
DTW23 - Ignite: Harmeen Mehta takes BT’s transformation agenda beyond early targets with support from AI, eyes the “next billion” for the Group, and says operator’s radical transformation will define BT’s growth for the next decade.
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Network & InfrastructureTelefónica herds Hispam manufacturers onto Telco Cloud
Telefónica Hispanoamérica goes live with Telco Cloud platform, aiming to improve efficiency and resource management.
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Network & InfrastructureVector Technologies: fibre access networks must embrace multi-vendor to achieve scale efficiencies and spur innovation
As fibre access operators focus on operational excellence for sustainable growth, fostering vendor competition while protecting service stability will be essential, according to Vector Technologies. The broadband SI also has clear execution and strategy guidance on automation, softwarisation, complexity, standardisation, and the skills gap.
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OperationsDT consolidates European contact centre infrastructure
Group selects Sprinklr’s AI-powered contact centre-as-a-service.
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Public AffairsBT calls for pro-adoption, principles-based AI regulation
Public Policy Director Daniel Wilson urges UK government to build pro-adoption into its AI approach, lauds pro-innovation building blocks.
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Innovation (R&D)Generative AI can ‘cut months’ from transformation, says BT
BT’s CDIO Harmeen Mehta: generative AI can cut “months, if not years out of our transformation”, but only if you “get to the tail”.
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Strategy & ChangeBT’s Mehta: ‘deep use’ of AI driving transformation at pace
CDIO Harmeen Mehta says Google Cloud migration has reached 80%, will finish by the end of the year.
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Partnerships & AlliancesBT aims to slash NHS wait times with new AI health-tech partnership
BT Business’ Corporate and Public Sector team ramps up efforts on AI and digital diagnosis services with deepc partnership.
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Partnerships & AlliancesSafaricom kicks off AI ‘revolution’ with footballing tie up
Operator links up with Catapult and IMG to showcase AI capability for Kenyan grassroots sports.
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Financial & PerformanceDT CEO seeks help from AI and T-Mobile in bid for €150bn+ valuation
Group’s CEO plays the tease as his strategy team begins to flesh out next medium-term plan. One aim will be to add €50bn–€70bn to DT’s market cap by winning over sceptics regarding industry growth prospects.
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Enterprise (B2B)Vodafone Turkey removes physical layer, embraces AI
Vodafone Business moves physical sales channels to digital medium in effort to improve CX in Turkey.
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Strategy & ChangeTelstra’s InfraCo sale off the table (for now)
CEO Vicki Brady sees growth opportunities for the standalone unit, fuelled by a “shift to the cloud and rapid AI adoption”.
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Suppliers & SCM‘Data is everything’: Quantexa supports Vodafone CX revamp
Vodafone’s Chief Data Officer Miryem Salah says Quantexa partnership is underpinning customer experience transformation project in the UK.
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Partnerships & AlliancesDeutsche Telekom sees SKT, Anthropic do heavy lifting on multi-lingual LLMs
Collaboration between South Korean operator and US-based AI startup to develop multilingual large language models for the benefit of the Global Telco AI Alliance, of which DT is a member.
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OperationsAmerican Tower eyes solar power play beyond Africa and India
American Tower’s investments in solar energy generation have reduced the use of diesel fuel for off-grid sites and lowered carbon emissions.
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Suppliers & SCMT-Mobile turns to Amdocs for FWA customer support
T-Mobile signs up for Amdocs’ Home Operating System to support 5G Home Internet.
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OperationsCityFibre gets proactive on eliminating fault frustration
While ultrafast fibre connectivity is increasingly essential for business and consumers, service standards haven’t remotely kept pace.