All AI (artificial intelligence, machine learning) articles – Page 22
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Products & Services
Vodafone Group revamps MyVodafone; puts app to work selling
Refreshed MyVodafone app launches; 16 markets targeted. Promises better personalisation. Leadership takes yet another shot at reducing retail costs. Forms part of Digital First strategy to upend retail channel model.
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Orange-backed SoundHound helping Deutsche Telekom find voice
New buddy for DT’s vaunted ‘voicification’ strategy.
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T-Labs hints at future tech moves with IBM Watson AI
Closer AI collaboration on cards between T-Labs and Big Blue.
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LUCA turns three, with AI embrace
Third edition of LUCA’s annual innovation event focuses on big data and AI solutions for partners. Movistar Living Apps and Aura voice-control in the spotlight.
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Venturing & Investments
Telefónica Open Innovation developments, October-November 2019
Round-up of recent activity among Telefónica-backed startup and venturing ecosystems
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Swrve builds AI influence with Telefónica
Telefónica formed an enhanced technology partnership with US-based Swrve, with the aim of improving digital customer engagement across its footprint.
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T-Labs secures government backing for AI projects
Telekom Innovation Laboratories (T-Labs) secured government backing and kudos for two partnership-based artificial intelligence (AI) projects.
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Altran ties with Vodafone Portugal on AI and data science
French engineering and industrial consultancy Altran flagged a tie-up with Vodafone Portugal (VfP) that aims to “increase the skills and know-how” of the two partners in the fields of artificial intelligence (AI) and data science.
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Strategy & Change
Vodafone’s analytics team starts looking outward
Vodafone ready for long-trailered Location Intelligence services expansion. Five-year IT and organisational update ensures so-called ‘single version of truth’. IoT and security use-cases also in focus.
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Vodafone Portugal and TechSee working on Vodafone Visual Support
Vodafone Portugal (VfP) is working with TechSee, a visual assistance solutions specialist, on an augmented reality-based customer support tool.
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BT Group beefs up security credentials
BT focus on security intellectual property highlighted by influential researcher, as BT plays a part in the cybersecurity arms race.
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Operations
Digital transformation (DTW19): culture change, reskilling crucial
Reskilling employees fundamental to Wind Tre’s digital transformation strategy. Cultural and organisational change critical for digital transformation to be adopted at scale and to succeed. Operators must change their corporate identity to attract vital new talent. Wind Tre CIO sceptical of vendor marketing of new technologies.
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Operations
Telefónica embraces short-term pain for data flexibility
Telefónica Mexico provided insights on building momentum on creating replicable data-driven local systems, with potential for wider deployment. Groundwork on establishing principles, and ensuring standardisation, vital to ensuring benefits can flow through to subsequent use cases. Real-world implementation of a standardised approach can cause initial localised pain, but is ...
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Products & Services
Telefónica ramps up AURA
Telefónica provided insights into its AURA strategy, including more market launches. Microsoft’s position as a partner remains a core element of the project. Commitment reiterated to overcoming the challenge of combining local services with a central unified vision.
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Eventwatch
TM Forum’s DTW19 event underlines need for collaboration and speed
The telecoms industry’s annual pilgrimage to Nice on the French Riviera is set to take on a somewhat different tone in 2020. France has become inextricably linked with the flagship TM Forum (TMF) event – apart from two forgotten years in Dublin – but, following its rebranding as Digital Transformation World in 2018, the event now looks set to transfer to Copenhagen, apparently in order to provide more space.
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Benjamins on Telefónica’s AI ethics and data development
Telefónica confident in the flexibility of its AI approach for adapting to local requirements while maintaining Group standards and expectations. Commercialisation of data analytics and AI capabilities gathering steam through LUCA projects with public sector bodies and multinational customers. Baked-in ‘ethics by design’ seen as fundamental to developing viable ...
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Vodafone Group’s TOBi goes to Turkey
Vodafone partners with Microsoft for a Turkish TOBi version.
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Products & Services
TVision Home flickers into life; bundling bigger picture
TVision Home switched on in eight cities, with mobile app in pipeline. Preparations underway for FWA assault on home broadband market. NatCo’s ultimate aim is to become fully converged player in “5G era”. TMUS aspirations highly dependent on Sprint merger, however.
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Suppliers & SCM
VfI signs raft of deals for post-merger synergies
Fresh contracts with long-established suppliers Ericsson, HPE, and IBM. Merger partners wield more procurement power as VfI. Focus on back-office streamlining, virtualisation, and digital transformation. CEO Sharma says post-merger synergy targets are “ahead of track”.
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Telefónica Empresas cosies up to IBM
Empresas is raising its public profile with the unveiling of collaborations and partnerships to support its enterprise portfolio. Aiming to flourish as an enabler of smooth adoption of digitalisation strategies by corporate customers. Efforts appear grounded in the Telefónica domestic market, but potential for international expansion.