Virgin Media O2
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TechnologyTelefónica expands B2B portfolio with voice AI tech
Operator offers AI-powered transcription and virtual assistants to Spanish enterprises, marking latest step in planned modernisation of B2B comms portfolio. Launch highlights voice as a key area for telco AI innovation, as Telefónica and other European telcos tinker with the technology…
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Financial & PerformanceVirgin Media O2 mulls cost cuts to protect cash flow and reduce leverage
As UK broadband competition continues to bite, Virgin Media O2 is considering enacting a major savings push as part of the next phase of its business turnaround strategy. Consideration of cutbacks follows recently announced cost-cutting programmes at sister businesses in Germany and Spain, accompanied by large-scale job losses.
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Strategy & ChangeUK’s giffgaff goes ‘AI-first’, revamps tech org and stack
Virgin Media O2 innovative flanker brand highlights tech, leadership, operational, and organisational changes as it seeks to up competitive game in challenging market (and boost the operator’s lines of defence against discounting competitors). As giffgaff embraces AI, execs assure over future of its community-centric model.
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Network & InfraVM O2 advances Giga Site rollout amidst UK network upgrade race
Operator reaches the halfway mark in its rollout of new, high throughput Giga Sites, contributing to broader, £1.4bn mobile upgrade programme. Achievement highlights ongoing race between operators to improve network quality, with VM O2 and VodafoneThree seeking to catch up to BT…
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Analyst BriefingTelefónicawatch: core market cutbacks
Analyst Briefing: Round-up of developments at Spanish incumbent, including cost reduction plans in Spain and Germany, and B2B tie-ups with CrowdStrike, Crout, Thales, and others. Read more…
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Public AffairsVirgin Media O2 hit with £28m fine over contract cancellation failings
UK watchdog issues “largest ever fine” under consumer protection rules after finding that VM O2’s ‘two-tier’ agents system and tactics served to delay or prevent customer switching. Fine comes after operator has invested in significant user experience improvements, following separate pushback over consumer practices…
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Analyst BriefingTelefónicawatch: ‘get with the programme’
Analyst Briefing: Round-up of developments at Spanish incumbent, as Executive Chair Marc Murtra calls for staff to buy into business transformation efforts and the Group updates on flagship infrastructure and IT overhauls in Germany, the UK, and its domestic market. Read more…
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Strategy & Changegiffgaff preps fintech side hustle as new CEO eyes deeper customer ties
MVNOs World: Innovative MVNO’s boss Kate Dohaney sees telco connectivity as mere ‘table stakes’ in the AI era and is exploring new routes towards value creation, including events, financial services, and education.
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Products & ServicesTesco Mobile denies rumours of return to UK broadband fray
UK’s largest MVNO pushes back against suggestions it is planning to re-enter the country’s broadband market, after reports that the business has held early-stage talks with parent Virgin Media O2 and infra sibling nexfibre to explore opportunities. Denial comes as competition continues to heat up in the nation’s crowded broadband market…
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Network & InfraVM O2 plans ‘extensive’ autonomous networks ramp-up
UK operator targets Level 4 network autonomy within a ‘couple of years’, with network planning and optimisation the key use-cases.
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Network & InfraOptimising Virgin Media O2 joins BT and VodafoneThree in laying down 2G switch-off schedule
Operator seeks to free up frequencies as 2G switch-off to begin in 2029. Spectrum to help VM O2 catch up with rivals on network capacity and strengthen 4G and 5G services. However, Ofcom notes “clear expectations” in place around support for 2G-reliant customers…
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Network & InfraVirgin Media O2 pivots telco cloud to Red Hat and Wind River
Virgin Media O2 is overhauling its telco cloud strategy, pivoting away from VMware to adopt a Kubernetes-based horizontal infrastructure with Red Hat and Wind River. With managing a multi-vendor telco cloud like “herding wildcats”, discover how the operator plans to manage its complex vendor ecosystem and drive true cloud-native transformation.
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M&AVivo seeks vertical gains with absorption of ex-JV FiBrasil
Telefónica’s Brazilian business targets the start of August for synergistic meld of side business FiBrasil into its in-house wireless infra operations. Move follows on from recent buyouts of partners La Caisse and Telefónica Infra.
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Partnerships & AlliancesVirgin Media O2 trials telco cloud voice-enhancement with Mavenir
Mobile core network software seeks to improve call clarity for users with hearing loss as well as enhancing customer experience. Move sits within £1.4bn Mobile Transformation Plan and backdrop of other operators also turning to 5G standalone and AI to restore voice as a value add…
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Financial & PerformanceTelefónica’s FY26 plan ‘on track’, despite mixed data
Q1 FY26: Telefónica says it is on course to meet goals for the FY after recording forward movement in revenue and earnings in first quarter.
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Network & InfraVM O2 says AI and digital twin are solving fixed network faults faster
UK operator is reducing its fixed network back‑office workload and speeding fault resolution through automated decisioning, having revamped its data architecture to support quicker insight and action…
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Analyst BriefingTelefónicawatch: widening telcos’ vocal range
Analyst Briefing: Round-up of developments at Spanish incumbent, including AI-focused innovation around voice services, and infrastructure developments in Spain, Germany, and the UK. Read more…
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Products & ServicesLiberty eyes ‘premium’ B2B connectivity play to monetise network slicing
FutureNet World: Liberty Global seeks to bring network slicing to market as part of ‘premium’ connectivity and managed service offerings, joining peers moving to commercialise the technology…
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Analyst BriefingTelefónicawatch: shrinking to grow
Analyst Briefing: Round-up of developments at Spanish incumbent, as the exec team firms up a seventh Hispam country exit in pursuit of Transform & Grow strategic uplift. Read more…
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Suppliers & SCMVM O2 retains Ericsson and Nokia as it pushes towards 5G-Advanced
European vendor duo land fresh, multi-year RAN deals at UK operator, as it continues catchup effort through Mobile Transformation Plan.