All Open API articles – Page 3
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Partnerships & AlliancesBT taps into Salesforce on enterprise CX
BT’s Amit Sharma provides insights into the Group’s collaboration with Salesforce on the implementation of Open APIs. Aim is to create a more automated, digitally-led customer experience for enterprises. Project sees adoption of iterative approach, with less ‘big bang’.
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PremiumElsewhere in Vodafone Group: marketing agency tweak; CSR brought to the fore
Social responsibility brought into supplier assessments; Equinix highlights Telco Cloud ties; agency roster tweaked.
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Network & InfrastructureDeutsche Telekom’s bumpy journey to software telco: Part I
Choi highlights importance of end-to-end service orchestration and automation… but accuses some open-source industry bodies of work duplication and low ambition. Resistance to disaggregation from established vendors still a problem… but promise of new business models, lower TCO, and faster time-to-market convince DT that software journey is necessary.
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PremiumElsewhere in Telefónica Infra-Tech: Kymatio gets funding boost; Navantia gets €5m contract
Telefónica backs TM Forum Open APIs, and Wayra invests in cybersecurity.
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PremiumElsewhere in BT Tech: BT puts willingness to tackle legacy in writing
BT signs TM Forum’s Open API and Open Digital Architecture Manifesto.
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PremiumInfosys and BT Group flag “multi-million pound” transformation savings
BT bringing systems virtualisation benefits forward into a hybrid network set-up through solutions developed in conjunction with Infosys under the auspices of the TM Forum. Greater network efficiency through NetSecOps expected to materialise alongside cost-savings and improved customer experience. Enterprise leading the way with new OSS deployment, and accelerating ...
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Strategy & ChangeHAL’s odyssey: Deutsche Telekom grows API framework to drive savings
Executives claim progress in Europe’s digitally-flavoured simplification plan, flagged at DT’s last Capital Markets Day. OneApp customer support platform nears full reach across Europe area. E-commerce and TV services next. Data-analytics layer in pipeline.
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Strategy & ChangeDTW19: Another Vodafone Group signal of coming partner platform refit
Vodafone recognises need for improvement in partner collaboration, to fuel 5G success. Chief Systems Architect looking to reshape IT, to help open-up while protecting “secret sauce”. TM Forum and University of Surrey among collaborators.
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Partnerships & AlliancesDeutsche Telekom: introvert telcos plan mould-breaking 5G party (DTW19)
DT plans to step up “conversations” with partners in a bid to ensure 5G return-on-investment. Execs concede telcos remain “quite poor” on enabling collaboration. ’Fast telecoms’-vision mooted, with repeatability across numerous services, but can traditionally closed telcos deliver? Hints of increased focus on services long-tail, and beyond flagship tie-ups. ...
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Network & InfrastructureOperators, other industries struggle for 5G commonality
5G expectations have been raised, and now need to be met: lots of talk of potential, but monetisation not clear cut. Scepticism over network readiness for advanced, challenging applications, such as in gaming and sport. Supplier establishment again chided for dragging feet on harmonisation and cloud-ification; operators stuck in ...
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Innovation (R&D)TM Forum champions APIs as telcos battle web giants
More big hitters are joining TMF’s Open API programme, although numbers remain lower than anticipated. Ongoing focus on standardisation and consistency saw a pause in API development to ensure strong foundations. Adoption of SDN and virtualisation is blurring the remit of traditional standards bodies.
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Innovation (R&D)TM Forum DTW19: 2019 Catalysts spark pragmatic innovation
Rundown of key Catalysts, joint initiatives. More than 30 joint technology projects demoed, with assurance, partnering, and customer experience to fore. Operator preoccupations ahead of 5G include profitability and effectiveness of network slicing. Drones, emergency services, and healthcare among focus verticals.
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EventwatchTM Forum’s DTW19 event underlines need for collaboration and speed
The telecoms industry’s annual pilgrimage to Nice on the French Riviera is set to take on a somewhat different tone in 2020. France has become inextricably linked with the flagship TM Forum (TMF) event – apart from two forgotten years in Dublin – but, following its rebranding as Digital Transformation World in 2018, the event now looks set to transfer to Copenhagen, apparently in order to provide more space.
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