All Keith Demmings articles
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Suppliers & SCM
T-Mobile’s Assurant deal sees in-store repairs U-turn
On-site repairs service moved to Assurant stores a year after T-Mobile retail investment.
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Suppliers & SCM
Assurant tools up for T-Mobile in store repair deal
Assurant recruits 2,000 technicians and managers to lead same-day repairs service at T-Mobile stores. Contract comes with substantial investment requirements, but upsides anticipated in the coming year. Sprint migration also completed.
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Suppliers & SCM
T-Mobile applies margin pressure on partner Assurant
Insurance services player bags multi-year extension deal with T-Mobile. Deal includes commitment to offer in-store same day device repairs at 500 T-Mobile stores across the USA. Assurant President expects margin squeeze from new arrangement, offset by higher volumes through addition of Sprint customers.