All BT Group articles
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PeoplewatchBT Peoplewatch: stores, service ops, and security reshuffles
April 2026 edition: another veteran networks research Fellow leaves BT; Openreach fills out CX and regional Service Operations teams; bricks-and-mortar stores get a new director; Ian Cheshire lined up for Ofcom chairmanship…
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Analyst BriefingBTwatch: the return of budget mobile?
Analyst Briefing: reports emerge that BT is preparing a consumer reversal, re-entering the no-frills mobile space and re-energising the BT brand. Elsewhere, Business CTO Colin Bannon makes a rare plea for more regulation; and Ofcom opens a compliance investigation…
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Strategy & ChangeBT: UK’s regulatory ‘Wild West’ presents barrier to sovereignty investment
FutureNet World: Business CTO Colin Bannon makes rare call for greater regulation to remove sovereign platform investment barriers and warns that end-to-end technical sovereignty is unrealistic and misguided.
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PeoplewatchOpenreach veteran takes CEO spot at Lightning Fibre
Openreach’s Bertrand Mazieres moves to fibre challenge to lead “next phase” of strategy to commercialise its network…
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Network & InfraBoldyn heads underground to help bring UK’s ESN online
Boldyn further expands its 4G infrastructure in the London Underground to support the Home Office’s long-delayed ESN project, in collaboration with EE and TfL. Move sees the neutral host provider expand its portfolio of ‘specialised’ connectivity infra…
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Analyst BriefingBTwatch: security, sovereignty take centre stage
Analyst Briefing: BT is expanding its UK sovereignty push with new services and capacity plans; security also gets a nod via a major leadership change said to enable ‘focus and scale’; and changes in the fibre world mean more subsidised build for Openreach…
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InterviewChelot: wholesale scale is ‘mission impossible’ without nexfibre-Netomnia deal
Interview: “I have a wholesale platform, but I have no wholesale customers”. Jeremy Chelot’s Netomnia hit a structural ceiling, with bowing out the only way to progress the Openreach challenge. Firing back at nexfibre deal critics, he asks for alternatives to his Plan B, deeming consolidation the best route and reflecting on the challenge of leading a business through a sale.
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Products & ServicesBT commissions Nscale, Rackspace to advance UK ‘sovereign’ AI ambitions
Group expands its Sovereign Platform product suite and builds up the underlying AI data centre capacity via deals with Nscale, NVIDIA, and Rackspace Technologies.
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Strategy & ChangeBT rejigs central security leadership as Tristan Morgan exits
BT Security MD leaves for US role with responsibilities split in two as BT looks to tap B2B security opportunity.
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PeoplewatchEMEA telco veteran Rob Shuter bolsters KKR’s digital infra squad
KKR has added heavyweight telco leader Rob Shuter to its advisory panel, tapping his ‘rare’ blend of fibre and telecoms expertise as the firm looks to scale its digital infra stable.
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Analyst ReportBTwatch Analyst Report #373 - April 2026
Key stories include: Ofcom remaps UK regulatory landscape | BT looks to affect 6G R&D roadmap | Ericsson in for network slicing go‑live | ESN gets new deadlines | Openreach innovates with Google Cloud | and much more…
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Network & InfraOpenreach hoovers up more Project Gigabit deals after altnets pull out
Openreach picks up subsidised build after Freedom Fibre and FullFibre withdraw. Move comes as altnets continue to pull out of Project Gigabit arrangements amidst financial constraints…
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OperationsOpenreach onboards AI agents in bid to cut missed appointments
Customer service lead Chris Herbert talks up ‘unified, proactive, AI-powered’ customer engagement strategy, underpinned by NiCE agents.
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Network & InfraBT adopts NVIDIA’s telco LLM in pursuit of autonomous, intent-based networks
NVIDIA’s large telco model is playing a ‘significant’ role in BT’s journey to network autonomy, providing a data sandbox in which the Group can conduct AI R&D. Data & AI lead Séainín McCoy considers the use of synthetic data to be paramount for maximisation of RoI and mitigation of risk…
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Analyst BriefingUK Infrawatch: CityFibre questions nexfibre maths; data centres earn investment boost
Analyst Briefing: Exclusive first interview with CityFibre CEO as altnet and peers prepare for life under new TAR rules; NScale backed for UK growth; Starlink reliance prompts worries; and plenty more…
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PeoplewatchBT Peoplewatch: data and API commercialisation brought under new leadership
March 2026 edition: a wave of end-FY changes sees BT tap Verizon for a Group-level strategy appointment; bring in a new network procurement lead; and move data and API commercialisation under fresh ownership. Significant changes at Consumer and Openreach, while BT alumni pick up exec roles elsewhere…
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Network & InfraEE refreshes ESN fleet with Starlink connectivity
Operator rolls out upgrades its rapid response vehicle fleet with Starlink LEO service onboard as it looks to build Emergency Services Network resilience.
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Analyst BriefingBTwatch: Openreach gets innovative with fibre tech
Analyst Briefing: As Ofcom lays out its latest regulatory regime and rivals squabble over altnet consolidation, Openreach remains focused on fibre rollout. Deals with Google Cloud and a pilot with Lightsonic put the incumbent’s fibre deployment machine into overdrive, and showcase the potential value-add beyond pure connectivity…
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B2BBT completes £350m Scottish WAN migration
Group completes upgrade and migration of 5,000 sites in major SWAN milestone, two years after starting the programme.
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Network & InfraUK’s long-delayed ESN gets a new set of ‘realistic but ambitious’ targets
The oft-criticised Emergency Services Network is now expected to go ‘live’ in mid-2028, with a mass transition not set to complete until 2030 — more than a decade behind schedule. EE and IBM claim significant progress, however, and Home Office assures latest dates are within reason…