All AI (artificial intelligence, machine learning) articles – Page 14
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OperationsDT consolidates European contact centre infrastructure
Group selects Sprinklr’s AI-powered contact centre-as-a-service.
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Public AffairsBT calls for pro-adoption, principles-based AI regulation
Public Policy Director Daniel Wilson urges UK government to build pro-adoption into its AI approach, lauds pro-innovation building blocks.
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Innovation (R&D)Generative AI can ‘cut months’ from transformation, says BT
BT’s CDIO Harmeen Mehta: generative AI can cut “months, if not years out of our transformation”, but only if you “get to the tail”.
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Strategy & ChangeBT’s Mehta: ‘deep use’ of AI driving transformation at pace
CDIO Harmeen Mehta says Google Cloud migration has reached 80%, will finish by the end of the year.
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Partnerships & AlliancesBT aims to slash NHS wait times with new AI health-tech partnership
BT Business’ Corporate and Public Sector team ramps up efforts on AI and digital diagnosis services with deepc partnership.
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Partnerships & AlliancesSafaricom kicks off AI ‘revolution’ with footballing tie up
Operator links up with Catapult and IMG to showcase AI capability for Kenyan grassroots sports.
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Financial & PerformanceDT CEO seeks help from AI and T-Mobile in bid for €150bn+ valuation
Group’s CEO plays the tease as his strategy team begins to flesh out next medium-term plan. One aim will be to add €50bn–€70bn to DT’s market cap by winning over sceptics regarding industry growth prospects.
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Enterprise (B2B)Vodafone Turkey removes physical layer, embraces AI
Vodafone Business moves physical sales channels to digital medium in effort to improve CX in Turkey.
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Strategy & ChangeTelstra’s InfraCo sale off the table (for now)
CEO Vicki Brady sees growth opportunities for the standalone unit, fuelled by a “shift to the cloud and rapid AI adoption”.
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Partnerships & AlliancesDeutsche Telekom sees SKT, Anthropic do heavy lifting on multi-lingual LLMs
Collaboration between South Korean operator and US-based AI startup to develop multilingual large language models for the benefit of the Global Telco AI Alliance, of which DT is a member.
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OperationsAmerican Tower eyes solar power play beyond Africa and India
American Tower’s investments in solar energy generation have reduced the use of diesel fuel for off-grid sites and lowered carbon emissions.
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Suppliers & SCMT-Mobile turns to Amdocs for FWA customer support
T-Mobile signs up for Amdocs’ Home Operating System to support 5G Home Internet.
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OperationsCityFibre gets proactive on eliminating fault frustration
While ultrafast fibre connectivity is increasingly essential for business and consumers, service standards haven’t remotely kept pace.
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Partnerships & AlliancesMore growth for Telefónica–Prosegur JV, despite cooldown
Movistar Prosegur Alarmas reports reduced rate of user acquisition, reflecting fresh focus on driving up service profitability and customer value.
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Partnerships & AlliancesDT touts Klopp tactics to bring small clubs to Sporttotal 5G venture
Focus remains on football for now, but other sports will be targeted in future.
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Partnerships & AlliancesDeutsche Telekom spreads AI wings with ‘global’ alliance
Group signs MoU with e&, Singtel, and SK Telekom to form Global Telco AI Alliance.
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Partnerships & AlliancesT-Systems extends foray into quantum realm
Deutsche Telekom’s enterprise arm signs MoU with IQM Quantum Computers to offer access to cloud quantum computing services and training, with a Europe-based focus. Deal builds upon similar tie-up with IBM earlier this year, expanding its quantum services to a “multi-cloud quantum landscape”.
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PeopleVodafone selects former SAP finance chief as CFO
Hiring coup coincides with upbeat results and fuels curiosity over story Della Valle and van Boxmeer spun to lure high flyer.
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Partnerships & AlliancesBT adds Gorilla video AI to smart ports tech roster
Gorilla Technology enters into strategic relationship with BT to deliver container identification and damage detection solution.
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PremiumDeutsche Telekom Peoplewatch: new CEO in at Detecon
July 2023 update: Detecon consultancy unit appoints Jürgen Schäfer to the helm, replacing Ralf Pichler.