All Vendor Voice articles – Page 2
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Vendor VoiceSalesforce Industries: bringing cloud Vlocity to telco CX
As the CRM giant sharpens its focus on telco transformation, Salesforce Industries highlights the need for operators to lose legacy baggage, embrace cultural change, and focus on collaboration to move at digital pace. Experience of acquisition Vlocity demonstrates three trends in telco transformation, from gradual evolution to enthusiastic adoption ...
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Vendor VoiceF5: telcos need allies for digital leap forward
In an interview with BTwatch, key figures from F5’s European operations discuss the application security service provider’s relationship with BT Group in the wake of securing a place on the telco’s streamlined list of 15 certified security partners. Richard Holben, the vendor’s BT Global Account Manager, and Ian Harris, ...
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Vendor VoiceInterview: NETSCOUT’s journey across telco border
Massachusetts, US-based vendor tapping into themes of cloud infrastructure, cost efficiency, and churn reduction. Lightening of product portfolio, through disaggregation, enabling expansion into new use-cases around security, CX, bid data, and enterprise IoT. Cost-conscious Vodafone an early mover on shift away from integrated hardware/software.
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Vendor VoiceADVA: Taking on the heavyweights in an evolving market
Increasingly bullish vendor aiming to build on core strategic contract wins with BT to change its image and bring the spotlight onto its software and solutions portfolio in a virtualising environment. Major vendors still possess heavyweight advantages, but ADVA leveraging agility and reflexes of a middleweight champion. Importance of ...
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