Telco AI

All the latest insight, news and analysis around Artificial intelligence (AI) in telco and infra.

Capita rewired for agentic AI — inviting telcos to follow

Capita: rewired for agentic AI, and inviting telcos onboard

With hyperscaler alumni now at the helm and Snowflake Intelligence embedded in its AI Catalyst Stack, Capita is betting that agentic will redraw the economics of the contact centre. Its Chief AI & Product Officer explains why telcos should be watching closely.

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T-Mobile cuts ribbon on first Indian tech hub

Operator opens up Global Capability Center in the city of Hyderabad, expanding parent DT’s presence in the country. T-Mobile reportedly planning to hire 1,000 workers at the site by 2027 …

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Orange activates Via Tunisia system, continues subsea cable expansion

Operator’s Via Tunisia subsea cable enters ready-for-service mode, as it moves to strengthen connectivity between Europe and Africa. System also supports Orange’s data centre interconnection ambitions…

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