Operator implements near‑zero touch automation to increase operational efficiency.
Czech Republic, Spain 5G trial; Vodafone Germany takes sustainability on board.
O2 hands over the keys to the campus network it built at the automaker’s Factory 56: seen as a “flagship” for 5G in manufacturing. Production green light marks the start of Mercedes’ all‑digital production overhaul.
Long distance truck win; Legal continues to transform.
Innovation leader Millard stresses enthusiasm for automation and digitisation in customer support.
Migration of first line support tasks to Celfocus-supported CIAS system set to extend to ‘big four’ territories of Germany, Italy, Spain, and UK. Target is 50% of functions to be zero-touch by end of 2020. Project said to reflect shift to new collaborative models within Vodafone and ecosystem.
Data Analytics executive Eskigun flags supply chain optimisation driven by IBM Cloud Pak for Data. IBM uses virtual conference to launch new Cloud Pak and Watson capabilities.
Camunda CEO: “RPA is a painkiller not a cure”. DT Service leans on business process management specialist to manage bots across multiple RPA platforms. Exec regrets not putting in place a process orchestration layer at start of RPA journey. Strategic goal is to shift from front-end RPA to APIs ...
Apparent pragmatic row-back on opposition to private spectrum allocation.
CEO gets a two‑year extension as results hold up during overhaul. Deal positions 2022 as target year for emergence of revamped T‑Sys. Cash flow production remains the big unticked box. DT confirms coming extraction of division’s network activities.
Makedonski Telekom (MkT) selected Stonebranch, a US‑based IT automation specialist, to work on the operator’s charging and billing, fraud management, interconnect, and mediation systems.
Kryon Systems, a US‑based robotic process automation specialist, flagged it was working with Deutsche Telekom (DT) on an upgrade to customer service staff’s “workspace environment”.