- Telcos
- Suppliers
- Regions
- Technology
- People
- Deals
- Events
- Register
Get access to more exclusive telco content
Register now for free. It only takes a minute and you'll get access to several premium articles per month plus regular customised newsletters to stay up to date with all the latest telco insight.
Register Now
For full, unlimited access to in-depth news, insight and analysis, become a TelcoTitans member today.
Automation Technology News
Analysis
Elsewhere in BT Group, July 2020: CAT rules in favour; enterprise tool Onit deploys for BT legal
Long distance truck win; Legal continues to transform.
Enterprise (B2B)Elsewhere in BT Enterprise: ContactEngine partnership gets praise
Innovation leader Millard stresses enthusiasm for automation and digitisation in customer support.
- Suppliers & SCM
BT eagerly anticipates Nokia cloud revamp
Nokia is targeting cloud service providers with new kit promising automated, scalable cloud service development via a new NetOps toolbox.
- Network & Infrastructure
Vodafone’s AI-based NOC overhaul steps up a gear
Migration of first line support tasks to Celfocus-supported CIAS system set to extend to ‘big four’ territories of Germany, Italy, Spain, and UK. Target is 50% of functions to be zero-touch by end of 2020. Project said to reflect shift to new collaborative models within Vodafone and ecosystem.
- Partnerships & Alliances
T-Mobile Netherlands taps Telindus for automation
TMNL partnered with automation provider Telindus for network maintenance, monitoring, and security.
- Network & Infrastructure
T-Mobile Netherlands using AI to clean clogs
CTIO Larsen says Anodot’s automation tech being used to see network problems coming well before they hit service quality.
- Public Affairs
Blockchain expert warns of huge telco workload
Regulatory and legal hurdles often bigger than technical challenges.
- Suppliers & SCM
T-Mobile US talks up IBM integration at Think Digital
Data Analytics executive Eskigun flags supply chain optimisation driven by IBM Cloud Pak for Data. IBM uses virtual conference to launch new Cloud Pak and Watson capabilities.
- Strategy & Change
Deutsche Telekom calls Camunda to orchestrate RPA and APIs
Camunda CEO: “RPA is a painkiller not a cure”. DT Service leans on business process management specialist to manage bots across multiple RPA platforms. Exec regrets not putting in place a process orchestration layer at start of RPA journey. Strategic goal is to shift from front-end RPA to APIs ...
- Enterprise (B2B)
Vodafone Business co-pilots private 5G for Lufthansa
Apparent pragmatic row-back on opposition to private spectrum allocation.
- Financial & Performance
Al-Saleh retained for next phase of T-Sys reboot
CEO gets a two‑year extension as results hold up during overhaul. Deal positions 2022 as target year for emergence of revamped T‑Sys. Cash flow production remains the big unticked box. DT confirms coming extraction of division’s network activities.
- Suppliers & SCM
Makedonski Telekom chooses Stonebranch for IT systems
Makedonski Telekom (MkT) selected Stonebranch, a US‑based IT automation specialist, to work on the operator’s charging and billing, fraud management, interconnect, and mediation systems.
- Partnerships & Alliances
Kryon Systems teams up with Deutsche Telekom for workspace improvements
Kryon Systems, a US‑based robotic process automation specialist, flagged it was working with Deutsche Telekom (DT) on an upgrade to customer service staff’s “workspace environment”.
- Strategy & Change
Vodafone UK to cut hundreds from its workforce
VfUK continued to trim its workforce through a move to reduce staff manning the OpCo’s network operations centres. CTO Scott Petty: “The way we run networks is fundamentally changing”.
- Innovation (R&D)
Deutsche Telekom NatCos hook up with academia on 5G campuses
Hungary trial moves to “real-world”. Technology universities in Austria, Czech Republic enlisted. DT partner Ericsson joins 5G-Industry Campus Europe consortium.
- Enterprise (B2B)
ContactEngine and BT Enterprise in award-winning partnership
BT Enterprise and ContactEngine, in partnership to create AI-based conversations, win at UK Customer Experience Awards 2019.
- Innovation (R&D)
Deutsche Telekom Global Carrier works with Clear and fellow operators on blockchain-based wholesale settlement processes
Deutsche Telekom Global Carrier (DTGC) flagged further expansion of work with fellow operators and technology partners on blockchain-based wholesale settlement processes.
- Partnerships & Alliances
Telefónica shows intent with Cisco
A three‑year project in Spain is expected to provide a template for Cisco’s role in delivery of network automation across Telefónica’s footprint.
- Strategy & Change
Vivo updates BSS to improve service to enterprises
Ongoing work with NEC’s Netcracker will see Telefónica|Vivo upgrade its systems for selling to, and supporting, enterprise customers.
- Network & Infrastructure
Deutsche Telekom Global Carrier: Blockchain bleeps louder on roaming radar
DTGC frets roaming arrangements will become too complex. DT unit sees blockchain as an answer. Still no sign of commercial solutions. DTGC hopeful regarding Carrier Blockchain Network initiative.
- Network & Infrastructure
Netcracker lands a win in Telekom Deutschland automation drive
Efficiencies drive expands to provisioning, optimisation, and orchestration.
- Partnerships & Alliances
Vodafone takes IoT on road with Geotab and Trinsic
Vodafone Automotive and Geotab club together to create Vodafone Business Fleet Analytics. New telematics and analytics platform initially available in France, Germany, Italy, Portugal, Spain, and UK. Vodafone extends partnership with Trinsic to woo automakers with branded connected-car solutions spread across multiple markets.
