Telco AI

All the latest insight, news and analysis around Artificial intelligence (AI) in telco and infra.

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Orange’s Hardouin: 6G needs to stay flexible in fast-evolving AI era

Networks and infra research lead Eric Hardouin says it’s important not to “carve everything in marble” because AI can still change what is required of future 6G networks.

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BTwatch: turning to AI for legacy migrations, future autonomy

Analyst Briefing: BT’s embrace of AI stretches to network autonomy and engineer scheduling; EE adds a Starlink tie-up to improve ESN emergency comms; and the Group finalises the Scottish WAN migration project…

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Openreach onboards AI agents in bid to cut missed appointments

Customer service lead Chris Herbert talks up ‘unified, proactive, AI-powered’ customer engagement strategy, underpinned by NiCE agents.

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