Telco AI

All the latest insight, news and analysis around Artificial intelligence (AI) in telco and infra.

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The age of outcomes: Gamma is empowering SPs with global expansion and portfolio diversification

Age of outcomes: Gamma empowering SPs with global expansion, portfolio diversification

As turn-of-the-decade markets mature, communications platform provider Gamma is charting a new course for its service provider partners, leveraging strategic expansion into Asia-Pacific and promoting portfolio diversification to differentiate and unlock new revenue streams.

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BTwatch: turning to AI for legacy migrations, future autonomy

Analyst Briefing: BT’s embrace of AI stretches to network autonomy and engineer scheduling; EE adds a Starlink tie-up to improve ESN emergency comms; and the Group finalises the Scottish WAN migration project…

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Openreach onboards AI agents in bid to cut missed appointments

Customer service lead Chris Herbert talks up ‘unified, proactive, AI-powered’ customer engagement strategy, underpinned by NiCE agents.

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