Telco AI

All the latest insight, news and analysis around Artificial intelligence (AI) in telco and infra.

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Vodafone Business taps TCS to aid UK revival

Operator ties with Tata Consultancy Services to jointly develop solutions to help B2B clients improve customer experience, with AI, automation, cybersecurity, and others in the mix. Agreement marks latest step in Vodafone Business’ partner-led expansion of enterprise portfolio…

Telefónica expands B2B portfolio with voice AI tech

Telefónica expands B2B portfolio with voice AI tech

Operator offers AI-powered transcription and virtual assistants to Spanish enterprises, marking latest step in planned modernisation of B2B comms portfolio. Launch highlights voice as a key area for telco AI innovation, as Telefónica and other European telcos tinker with the technology…

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Overcoming the OSS/BSS bottleneck: telcos’ AI transformation needs an event driven architecture

Are decades of disjointed OSS/BSS investments stifling telecom’s AI ambitions? Industry leaders at The Data-Driven Telco Summit explored how innovations like EDA are bridging the gap between legacy platforms and real-time, agentic AI operations. Learn more…

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