Latest BT Insight – Page 3
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PeoplewatchBT Peoplewatch: fibre wind-down, culture overhaul
August 2026 update, including the impact of the FTTP build wind-down, People & Culture overhaul, and a new consumer FWA product lead as BT looks to plug fibre gaps, plus more across Business, Openreach, elsewhere…
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NetworkOvercoming the OSS/BSS bottleneck: telcos’ AI transformation needs an event driven architecture
Are decades of disjointed OSS/BSS investments stifling telecom’s AI ambitions? Industry leaders at The Data-Driven Telco Summit explored how innovations like EDA are bridging the gap between legacy platforms and real-time, agentic AI operations. Learn more…
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Finance & StrategyBT accelerates job cuts as fibre takes over
Q1 FY26–27 spend: Openreach’s expanding fibre footprint is beginning to support BT Group’s cost-cutting mission, with falling repair volumes, lower energy use, and accelerating labour reductions strengthening management’s route towards its £3.7bn savings target.
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Finance & StrategyBT remains under pressure with operations improved, but financials unmoved
Q1 FY26–27 in-depth: BT’s first quarter delivered a familiar contradiction as the Group marked operational progress across fibre, customer growth, and portfolio simplification, yet provided little evidence of financial improvement.
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Finance & StrategyBT guidance: toned down but on track
Q1 FY26–27 guidance: BT resets near- and mid-term forecasts after ‘discontinuing’ hived-off BT International, with the division’s long-time drag meaning its disappearance is barely noticed on the earnings front (more so on revenue). CEO says the Group remains ‘on track’, albeit with a knock this FY.
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Finance & StrategyBT: CEO Kirkby sets the stage, but payoff still pending
Q1 FY26–27 overview: BT opened its current FY with a solid but unspectacular quarter, as operational progress across Openreach, Consumer, and Business points to improving momentum, but stronger financial benefits are still yet to emerge.
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Finance & StrategyBT Business emerges from valley, greeted by mountain
Q1 FY26–27: Challenged division posts second successive quarterly revenue growth and enters final year of legacy voice services, escaping the drag that has contributed to a decade of decline. Turnaround far from over, however, as post-PSTN, post-BT International carve-out life nears…
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NetworkOfcom wields TAR in move to block Openreach fibre discounts
For the first time, the regulator intends to direct Openreach to withdraw proposed new fibre customer pricing, citing an ‘unfair’ and ‘aggressive’ approach from the incumbent. Ofcom puts the Telecoms Access Review into action, altnets welcome the move, and Openreach accuses the regulator of protecting rivals’ “poor business models”. Final decision pending…
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Deep DiveStarter for No 10: the key digital infra demands awaiting the UK’s new Prime Minister
Deep dive: Andy Burnham built his political reputation around regional growth in Manchester. Digital infra leaders now want to know whether those principles will translate into a coherent national strategy for fibre, mobile networks, data centres, and digital infrastructure investment, as the industry enters a pivotal moment…
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Analyst ReportBTwatch Analyst Report #376 - July 2026
Key stories include: BT pairs with Verizon for overseas B2B | Execs urge AI ‘rethink’ | Mapping the GEO to LEO shift | EE lauded for ESN execution | Openreach pace prompts rival M&A pragmatism | and much more…
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NetworkOpenreach’s fibre roll slows to 2021 levels
Q1 FY26–27: rollout pace declines sharply as 25 million threshold nears, while customer adds ramp up to become primary Openreach preoccupation, as BT keeps post-2026 build playbook hidden…
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AnalysisReality check: assessing telco claims of Europe’s High-Risk Supplier crackdown cost — Strand Consult
Guest analysis: with 30% EU exposure remaining, concentrated on 5G RAN, specific countries and three big telcos, John Strand considers media and industry warnings of HRS rip-and-replace costs overstated, evidencing Denmark, the UK and other European markets as showing transition can be managed without derailing 5G rollout. In an age of national security, he also deems it essential for securing future mission-critical contracts.
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Products & ServicesUK telcos eye 2026 for latest number verification API launch
BT and Virgin Media O2 set to launch Number Verification 2.0 API during 2026, with Vodafone — having already deployed the technology in the UK — moving to roll out the technology in other European markets. Operators highlight new capabilities unlocked with the latest version, and success of close collaboration on wider API rollout…
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NetworkVodafone bets on ‘hybrid’ future to tap growing sovereign cloud demand
Group’s CTO Scott Petty expects telcos to win when offering ‘hybrid’ sovereign cloud setups, operating hyperscaler tech in parallel with local controls and sovereign governance. How big is sovereign cloud opportunity? “The jury’s out”, he says…
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PeoplewatchBT Peoplewatch: UK rivals trade Networks R&D and SMB leaders
July 2026 edition, featuring: the introduction of VM O2’s Catherine Amran to lead BT’s small business segment; networks R&D fellow Maria Cuevas moving the other way; a new BT Mobile product lead being appointed, following the B2C relaunch; and Gavin Patterson picking up another boardroom seat.
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Operations‘Reimagine, rethink, rewire’: BT wants AI to go beyond mere cost-cutting
DTW Ignite: Peter Leukert, Claire Gillies, and Gabriela Styf Sjöman showcase BT’s effort to get to the true value of AI: new revenue streams, strengthened customer trust, and reimagined network operations…
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PeoplewatchBT research expert Maria Cuevas joins rival Virgin Media O2
BT Fellow and research expert Maria Cuevas takes up technical strategy post at rival Virgin Media O2, bringing more than 25 years of experience, including in networks R&D. Exec moves as VM O2 juggles multiple technology transformation initiatives across AI and networks…
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B2BBT taps Ivanti for eSIM deploy-to-device automation
BT’s latest enterprise mobility initiative aims to make connectivity deployment invisible, embedding eSIM activation into device management platforms as part of a broader software-defined connectivity strategy.
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M&ABT and Verizon pair up on $4bn multinational B2B venture
In depth: BT has finally found a partner for its troubled International enterprise business, striking a joint venture agreement with Verizon that could bring an end to years of strategic uncertainty while creating a new global connectivity player focused on multinational customers.
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Analyst ReportBTwatch Analyst Report #375 - June 2026
Key stories include: FY25–26: domestic struggles in the spotlight | Consumer targets conversion | BT gets proactive in travel eSIM space | Selley told to ‘get radical’ at International | Openreach takes Project Gigabit crown | and much more…