All articles by Joe Purnell – Page 54
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Suppliers & SCMAssurant tools up for T-Mobile in store repair deal
Assurant recruits 2,000 technicians and managers to lead same-day repairs service at T-Mobile stores. Contract comes with substantial investment requirements, but upsides anticipated in the coming year. Sprint migration also completed.
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Suppliers & SCMBT hives off logistics to ‘simplify’ supply chain
Expanded partnership with GXO Logistics sees warehousing and transport requirements handed over, along with 300 BT employees. Procurement chief Cyril Pourrat deems it a milestone in Group simplification programme. Unions typically concerned.
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PremiumBT people moves: BT Federal fills out
Mike Barthlow appointed CEO at BT’s US public sector division, with senior reports changed in parallel. BT’s healthcare focus tightened with a new HealthTech Incubator under Harmeen Mehta’s Digital domain and strategic health programme lead named at Enterprise. Openreach Service Delivery changes as Olly Kunc ships out.
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Suppliers & SCMChipset shortages delay Openreach provisioning
Ongoing chipset shortages lead to Ethernet product delays at Openreach, adding to problems flagged last year. Semiconductor supply and demand imbalance set to last at least another twelve months. Supply chain problems a recurring theme at BT, too.
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Network & InfraVodafone Portugal suffers “terrorist” cyberattack
Mário Vaz, Vodafone Portugal CEO, says recovering from “terrorist” incident will be a “lengthy” job. Data, SMS, voice, and TV services impacted, with emergency services forced onto contingency connectivity plans.
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Strategy & ChangeDT, Vodafone climate plans get mixed reviews
Industry analysis gives DT and Vodafone good marks for “deep decarbonisation” plans, especially when stacked up against some of the world’s largest companies. Praised for headline pledges and transparent emissions reporting, but require work to improve their chances of reaching those commitments. Renewable energy sourcing and indirect, Scope 3 ...
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PeoplewatchEx-Telekom Deutschland CEO takes chair at altnet
Niek Jan van Damme appointed Chairman at NGN Fiber Network to support expansion ambitions under Eurofiber partnership. van Damme the second ex-Deutsche Telekom name to join the altnet this year.
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PeoplewatchVodacom payment specialist XLink appoints MD
Majority-owned secure payments processor XLink Communications appoints Thanusha Govender with a ‘stay-the-course’ mandate. Former Absa strategy lead replaces stalwart Marnewick.
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PremiumUK operators action inflation-linked pricing
BT, EE join fellow operators in price hike announcements as UK inflation pushes broadband and mobile prices up nearly 10%. Consumer challenges affecting MNOs too, say MNOs. Brexit impact also felt for roamers.
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PremiumTelefónica people moves: Colombian fibre JV names leadership
Telefónica Colombia’s fibre-building joint venture with KKR launches with a familiar top-team. Collaborative initiatives see Group execs take board seats at GSMA and IndesIA. VM O2 continues to make sweeping changes to senior leadership, with former O2 UK execs Bailey and Soto finding new roles elsewhere.
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PeoplewatchTelefónica Tech names advisors to aid growth drive
Acquisitive division lists inorganic expansion as key motivator for the creation of a new Advisory Board. Twelve experts drawn from Group, Tech, and external sources.
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Financial & PerformanceBT Q3: king of a still-wobbly hill
Corporate weakness postpones recovery, with BT Global recuperating and BT Enterprise still in surgery. Rational rivals embraced, but warned of “Armageddon scenario”, with Sky current BFF. Discovery tie-up a win-win for BT Sport (but what about for BT itself?). Openreach charges on, hitting new records for FTTP connections and ...
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PremiumBT Q3 FY21–22 Guidance: positives to come, but later than promised
Revenue down 2% for the year, but growth anticipated from Q1 FY22–23. All things point up, but large corporates at Enterprise and Global need turnaround to avoid continued struggles. Discovery tie-up a win–win for BT Sport (and maybe for Sky, but what about for BT itself?).
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Public AffairsOTE handed €9m fine for data protection failings
Greek operator deemed to have infringed on GDPR law in 2020 data leak. Fines handed to Cosmote mobile operator and OTE Group parent.
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PeoplewatchOpenreach’s McTighe ‘steps away’ from Ofcom chair search
Mike McTighe, Openreach Chairman, reportedly withdraws from the search for an Ofcom chair. Now nearly two years in the making, the process is yet to find a clear frontrunner despite a number of names floated. Ex-BBC supremo Michael Grade is the latest hat in the ring.
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PremiumBT Q3 FY21–22 Headlines: Openreach surging; CFUs in surgery
Corporate weakness postpones recovery, with BT Global recuperating and BT Enterprise still hurting. Openreach charges on, hitting new records for FTTP connections and (low) costs. City analysts focus on ‘mathematical’ minutiae of inflation response and impact on customers, costs, and payroll. Drahi and other predators ignored.
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PremiumBT Q3 FY21–22: king of a still-wobbly castle
Rational rivals embraced, but warned of “Armageddon scenario”, with Sky current BFF. Mixed results force management to cling to customer satisfaction and market share security blankets. Inflation a bonus for Consumer’s linked pricing. ‘Jam tomorrow’ outlook reiterated.
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PeoplewatchTelefónica’s Álvarez-Pallete elected to GSMA top spot
Group Executive Chairman takes to the helm, replacing Orange’s Stéphane Richard. “Strategic direction” under Álvarez-Pallete’s oversight for two-year tenure.
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PremiumBT Q3 FY21–22 Spend: costs under control
Cost-savings transformation programme continues to earn accolades among management, despite necessary investment in infrastructure. Broader market factors felt.
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PremiumTDE builds up contact centre services suite
German NatCo signs deal with DT investment Aircall to deliver cloud-based voice solution to SMEs. DTGB Iberia partners Talkdesk for contact centre tools and expertise for Spanish customers.