All James Lilley articles
-
Weekly BriefingsBTwatch Weekly: BT navigates changing UK telco landscape
Latest from BT, including a firmed-up leadership team at new overseas B2B unit BT International; TalkTalk takeover mooted; Consumer tackles CX with 4,000+ AI bots; and BT braces for newly scaled VodafoneThree impact…
-
Weekly BriefingsBTwatch Weekly: collaboration key to Group’s innovation, transformation
Latest from BT and its ecosystem, including a call for quantum collaboration; EY, Pega tie-up on SMB channel transformation; legacy migration progress; and Q3 trading update build up…
-
Network & InfrastructureBT’s Allera: “we got it wrong” on digital switch-over
BT Consumer CEO Marc Allera hits pause on Digital Voice rollout amid public backlash about impact on elderly and vulnerable customers. Analogue-to-digital migration set to continue for those that want it, while BT deploys safeguards to assure concerned customers.
-
Network & InfrastructureBT says awareness of 2025 PSTN shutdown not high enough
Senior BT Enterprise exec highlights lack of forward all-IP planning among some critical national infrastructure organisations. Encourages all CPs to put CNI at the heart of their transformation programmes. Advocates a government-led campaign to raise PSTN shutdown awareness. Industry still grappling with how best to provide power backup and ...
-
Network & InfrastructureOpenreach offers a hand in all-IP migration
InfraCo launches Call Waiting List as part of analogue shutdown educational campaign. Customers encouraged to sign up for guidance and advice on digital migration, in bid to hang up analogue lines by the end of 2025.
-
Network & InfrastructureDT lends experience as Openreach preps for all-IP surge
Openreach drawing on minority owner’s learnings as it corrals the UK’s CPs towards digital voice services. Migration closely linked to fibre rollout, but timing may be dependent on CP retail plans as market joins BT in favouring IP voice services.
-
PremiumBT people moves: Groth joins Data & AI team
BT continues Digital refresh: Group Data & AI Solutions unit further fills out with Groth joining to lead partnerships. Weston picks up Transformation Performance remit at Global. Chet Patel takes Americas MD spot at Global, with Vanderick holding fort as MD, Commercial. James Lilley to drive all-IP for Openreach ...