Long‑time Vodafone partner signs strategic tie‑up with scale‑up incubator and offers digital transformation services to portfolio companies.
Amdocs flags intention to market Tomorrow Street‑backed solutions.
Contact centre operator Atento claims largest share of Telefónica CX spend.
As Atento‑Telefónica MSA expiration nears, the priority is to “earn” business from the operator going forward.
Telefónica eyes CX digitalisation in ongoing operational efficiency drive.
Sustainable energy supplier offers renewables leg‑up to Chilean OB, with significant cuts to CO2 expected.
Existing Telefónica–Acciona relations expanded, with telco pursuing vendor engagement strategy.
Telefónica Mexico quietly reaping rewards of PPA too.
Overlapping LatAm markets being eyed for expanded partnership between Telefónica and connected security partner Prosegur.
Movistar Prosegur Alarmas JV said to be maintaining growth in Spain, despite lockdown.
Breaking down silos to seamlessly orchestrate data can deliver a virtuous circle of customer improvement and operational efficiency, presenting a springboard for a strategic reboot. In adopting tech sector business models, telcos have yet to fully grasp the value of their data assets, with coordination acting as a powerful ...
Nutanix’s Tarkan Maner discusses with Vodafonewatch his take on the evolution of the cloud services sector, and the way in which digital transformation efforts demand a fundamental re‑think of the misbalanced relationship between telecoms and technology players. Sector veteran Maner predicts telco fightback in the hyperscaler blind spot of ...
As the CRM giant sharpens its focus on telco transformation, Salesforce Industries highlights the need for operators to lose legacy baggage, embrace cultural change, and focus on collaboration to move at digital pace. Experience of acquisition Vlocity demonstrates three trends in telco transformation, from gradual evolution to enthusiastic adoption ...