All Chris Sims articles
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Enterprise (B2B)BT Enterprise’s SoHo unit to exploit micro‑business boom
Senior figures named and recruitment drive underway at unit focused on single office, home office demographic. Unit launched in 2021 to deliver tailored services to a growing micro‑business customer base.
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Strategy & Change
Shuter shake-up preps BT Enterprise for growth
New CEO Rob Shuter presented his plan for BT Enterprise. He’s shaking things up for future growth, but first priority is stabilising revenue decline. Revamped organisation tightens commercial focus on customer segments. New Division X to place bets in high-growth areas, with inorganic ventures aligned with BT Digital agenda. ...
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M&A
BT pays hefty price for full possession of OnePhone
Swedish business’s 30% holding given a near-nine-figure price tag. Purchase coincides with OnePhone champion taking helm at new Enterprise unit.
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Financial & Performance
Q4 FY20–21 — Enterprise judders; next stop Shuter’s refit
Hybrid display of worst of Consumer and best of Enterprise. Shuter’s makeover blueprint to be unveiled at Business Briefing. Almost entirely ignored by Jansen and Lowth on analyst’s call.
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Enterprise (B2B)
Sims to head up new BT SoHo unit
Enterprise launches new iteration of Halo for Business with added support for micro‑businesses. One of first major moves by Enterprise division following entrance of new CEO Rob Shuter in February.
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M&A
BT to take full OnePhone ownership
Swedish technology partners to be bought out after nine years, bringing the mobile PBX proposition fully under BT umbrella. OnePhone previously flagged as a quiet success of Enterprise portfolio, and now seemingly turning a profit.
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Partnerships & Alliances
BT, Microshare smarten up London hospital
BT sticking with LoRa as a an LPWAN option as it promotes the onsite efficiency gains for organisations using IoT private networks. First known partnership between BT and Microsoft‑supported IoT startup Microshare.
