All Chris Sims articles
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PeopleBT Peoplewatch: B2B shaken up, ExCo slimmed down
20+ senior and strategic changes across the Group, including: Corporate & Brand lead leaves the top team after just six months; Business overhaul continues; VM O2 exec brought in to lead Mobile at EE; more from the Etc. and innovation fall out…
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Strategy & ChangeBT names UK Business boss as domestic focus steps up a level
Vision for homeland-centric BT advances as UK Business inaugurated with Jon James poached to lead, veteran Bas Burger redeployed to MNC ‘optimisation’ (or offload). CEO Allison Kirkby’s career has criss-crossed James’, including tenure as Nordic CEOs, private equity, NetCo-ServCo and transformer experience. Completing circle, BT’s Christian Thrane succeeded James at Nuuday…
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Strategy & ChangeBT seeking SMB gains with EY insight, Pega platforms
Under the hood: how BT worked with EY and Pega to achieve a 360-degree customer view, implementing AI-powered propensity models, data-driven decisioning and hyper-personalisation to step up SMB engagement.
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Enterprise (B2B)BT set to miss out on £895m ESN services deal — report
IBM–Samsung bid expected to be preferred over BT–Leonardo for Emergency Services Network IT services contract. Public sector remains BT Business’s biggest earner, but management notes impact of new government…
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Weekly BriefingsBTwatch Weekly: gov’t reforms required as Openreach seeks fibre residencies
Latest from BT and its ecosystem as the Group makes fixed network demands, rolls out next-gen mobile, and works to surrender international outposts. More from Connected Britain, Secure Tomorrow Festival, and elsewhere in a busy week for BT, EE, and Openreach…
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PeopleBT rejigs B2B leadership as international opportunities eyed up
Chet Patel tasked with exploring options for BT Business’s global unit; Ashish Gupta and Alex Tempest move on; and shoes to fill at BT Wholesale…
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Weekly BriefingsBTwatch Weekly: Kirkby gets stuck in on busy first day
Latest from BT and its ecosystem in a week of change at the top as Kirkby settles in; Q3 results fail to set the world alight but offer foundational promise; plus more from BT and beyond…
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Partnerships & AlliancesBT puts ‘digital black holes’ in NaaS crosshairs with Digital Realty deal
Partnership approach to data and cloud services expands BT’s Global Fabric network-as-a-service proposition to 300+ data centres.
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Strategy & Change‘Ripping off the plaster’: BT braces for short-term pain to right long-term B2B wrongs
BT Business CEO Bas Burger warns that the division’s turnaround programme will be necessarily painful, with benefits only set to emerge after a difficult beginning.
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PeopleBurger brings in Global allies to inaugural BT Business leadership team
CEO Bas Burger confirms top-table of BT’s newly merged £8bn+ B2B division: 25 incumbents and 2 incomers whittled down to an ExCo baker’s dozen.
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PremiumBT people moves: architects and service leads brought in at Networks
John Morgan appointed BT Enterprise Finance Director after stint as interim Corporate & Public Sector Finance Director at Enterprise.
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PeopleBT Enterprise shuffles SoHo, SME leadership
Caroline Southall named SoHo Director; Chris Sims takes SME spot.
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PremiumBT names second recruit for SME and SoHo network
Barclaycard Payments follows the Federation of Small Businesses in joining the network. BT’s Enterprise Customer Charter aims for further partnerships and customer benefits.
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Enterprise (B2B)BT Enterprise’s SoHo unit to exploit micro-business boom
Senior figures named and recruitment drive underway at unit focused on single office, home office demographic. Unit launched in 2021 to deliver tailored services to a growing micro-business customer base.
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Strategy & ChangeShuter shake-up preps BT Enterprise for growth
New CEO Rob Shuter presented his plan for BT Enterprise. He’s shaking things up for future growth, but first priority is stabilising revenue decline. Revamped organisation tightens commercial focus on customer segments. New Division X to place bets in high-growth areas, with inorganic ventures aligned with BT Digital agenda. ...
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PremiumBT pays hefty price for full possession of OnePhone
Swedish business’s 30% holding given a near-nine-figure price tag. Purchase coincides with OnePhone champion taking helm at new Enterprise unit.
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PremiumQ4 FY20–21 — Enterprise judders; next stop Shuter’s refit
Hybrid display of worst of Consumer and best of Enterprise. Shuter’s makeover blueprint to be unveiled at Business Briefing. Almost entirely ignored by Jansen and Lowth on analyst’s call.
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Enterprise (B2B)Sims to head up new BT SoHo unit
Enterprise launches new iteration of Halo for Business with added support for micro-businesses. One of first major moves by Enterprise division following entrance of new CEO Rob Shuter in February.
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M&ABT to take full OnePhone ownership
Swedish technology partners to be bought out after nine years, bringing the mobile PBX proposition fully under BT umbrella. OnePhone previously flagged as a quiet success of Enterprise portfolio, and now seemingly turning a profit.
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Partnerships & AlliancesBT, Microshare smarten up London hospital
BT sticking with LoRa as a an LPWAN option as it promotes the onsite efficiency gains for organisations using IoT private networks. First known partnership between BT and Microsoft-supported IoT startup Microshare.