All Chris Sims articles
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Weekly Briefings
BTwatch Weekly: Kirkby gets stuck in on busy first day
Latest from BT and its ecosystem in a week of change at the top as Kirkby settles in; Q3 results fail to set the world alight but offer foundational promise; plus more from BT and beyond…
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Partnerships & Alliances
BT puts ‘digital black holes’ in NaaS crosshairs with Digital Realty deal
Partnership approach to data and cloud services expands BT’s Global Fabric network-as-a-service proposition to 300+ data centres.
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Strategy & Change
‘Ripping off the plaster’: BT braces for short-term pain to right long-term B2B wrongs
BT Business CEO Bas Burger warns that the division’s turnaround programme will be necessarily painful, with benefits only set to emerge after a difficult beginning.
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People
Burger brings in Global allies to inaugural BT Business leadership team
CEO Bas Burger confirms top-table of BT’s newly merged £8bn+ B2B division: 25 incumbents and 2 incomers whittled down to an ExCo baker’s dozen.
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Premium
BT people moves: architects and service leads brought in at Networks
John Morgan appointed BT Enterprise Finance Director after stint as interim Corporate & Public Sector Finance Director at Enterprise.
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People
BT Enterprise shuffles SoHo, SME leadership
Caroline Southall named SoHo Director; Chris Sims takes SME spot.
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Premium
BT names second recruit for SME and SoHo network
Barclaycard Payments follows the Federation of Small Businesses in joining the network. BT’s Enterprise Customer Charter aims for further partnerships and customer benefits.
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Enterprise (B2B)
BT Enterprise’s SoHo unit to exploit micro-business boom
Senior figures named and recruitment drive underway at unit focused on single office, home office demographic. Unit launched in 2021 to deliver tailored services to a growing micro-business customer base.
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Strategy & Change
Shuter shake-up preps BT Enterprise for growth
New CEO Rob Shuter presented his plan for BT Enterprise. He’s shaking things up for future growth, but first priority is stabilising revenue decline. Revamped organisation tightens commercial focus on customer segments. New Division X to place bets in high-growth areas, with inorganic ventures aligned with BT Digital agenda. ...
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Premium
BT pays hefty price for full possession of OnePhone
Swedish business’s 30% holding given a near-nine-figure price tag. Purchase coincides with OnePhone champion taking helm at new Enterprise unit.
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Premium
Q4 FY20–21 — Enterprise judders; next stop Shuter’s refit
Hybrid display of worst of Consumer and best of Enterprise. Shuter’s makeover blueprint to be unveiled at Business Briefing. Almost entirely ignored by Jansen and Lowth on analyst’s call.
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Enterprise (B2B)
Sims to head up new BT SoHo unit
Enterprise launches new iteration of Halo for Business with added support for micro-businesses. One of first major moves by Enterprise division following entrance of new CEO Rob Shuter in February.
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M&A
BT to take full OnePhone ownership
Swedish technology partners to be bought out after nine years, bringing the mobile PBX proposition fully under BT umbrella. OnePhone previously flagged as a quiet success of Enterprise portfolio, and now seemingly turning a profit.
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Partnerships & Alliances
BT, Microshare smarten up London hospital
BT sticking with LoRa as a an LPWAN option as it promotes the onsite efficiency gains for organisations using IoT private networks. First known partnership between BT and Microsoft-supported IoT startup Microshare.